Llangollen hotellia

Plussat: Spacious modern bedroom (Lloyd) with superb bathroom.Very peaceful and quiet. Excellent food in restaurant with fantastic choice at breakfast. Very friendly and efficient staff led by equally friendly and very hands-on owner.

Miinukset: Nothing.

Miinukset: I’ve stayed here before and scored it a 10/10. Sadly my latest stay was met with grumpy staff, a lack-lustre room and mediocre food. I felt as if I was an inconvenience and remain staggered that breakfast doesn’t start until 08.00! Maybe just stayed on an off day but won’t be rushing back.

Plussat: All the staff were very friendly. Felt like a home away from home. Very comfortable room & great amenities.

Plussat: Great location,super friendly management and staff.We were made to feel very welcome.First equal Dog Friendly Hotel that we have stayed at.Excellent food at dinner and breakfast.Good,fun quiz on the Sunday evening.Locals very friendly and a quite "international" clientele.Lots of Ashes banter with the Aussies!Room was really good and the minibar was not an expensive option(as usually found!).Lots of complimentary treats,including a welcome bowl of biscuits for our dog.Great time had by all.

Plussat: Everything. Staff were brilliant, location is beautiful, breakfast is to die for. Fantastic.

Miinukset: Nothing

Plussat: The breakfast was great with a wide choice of cooked food and good selection at the buffet. The room was comfortable and was extremely well equipped, Staff were friendly and very professional.

Miinukset: Everything was great.

Plussat: Very helpful management with local info and attention to guests. Great food and comfy beds, beautiful views and setting, plenty of parking, nice mini bar - friendliness on tap, very relaxing with high standards.

Miinukset: Random noise from something like a boiler pipe and recycling glass - but easily forgotten and soon overshadowed by peaceful nature.

Plussat: Staff were wonderful, food great, dogs so welcome,

Miinukset: Dead flies on many window sills, should have been clean especially when you are eating

Plussat: Most comfortable hotel in a beautiful setting. Host of amenities with kind and attentive staff. Food and drink excellent. Breakfast exceptional. Highly recommended !

Plussat: Really impressive staff and facilities. A cracking gem of a place to stay. Would definitely recommend it.

Miinukset: Nothing

Plussat: Breakfast was good but could have been hotter!

Miinukset: room needed a update and attention to leaks and drain problem in shower

Plussat: Excellent value for money and wonderful customer service. Smiles and hugs and good advice on places to eat. What's not to like.

Plussat: Warm welcome from Cath the Yorkshire bundle of energy. In the process of being refurbished the hotel is lovely, the bed in room 4 is so comfy. Llangollen is great for a night out and then the breakfast at Cambrian is the perfect pick me up. Thank you Cath.

Plussat: Breakfast was very good, staff very friendly and helpful, Parking was a bit tight but overall everything was to my expectations for the Price.

Miinukset: Shower was not great could do with some improvement.

Plussat: Everyone very welcoming, good facilities and very clean and comfortable.

Plussat: Central, staff helpful, room clean and excellent breakfast

Plussat: Where do I start? The hosts Cath and Simon were so friendly and welcoming we immediately felt at home, the bed that we had in room 1 was so comfortable we almost rang down for a later checkout

Plussat: Superb! The whole experience was excellent, super room, great food and lovely staff. The are us so pretty will definitely go again.

Miinukset: Nothing.

Plussat: The owners were very friendly

Miinukset: Our view from room 2

Plussat: Breakfast was fantastic, location was great, gardens beautiful. Staff amazing. Food delicious.

Plussat: The hotel has plenty of character and is in a beautiful, very scenic spot. The breakfast and evening meal were excellent. All the staff were friendly and helpful. The hotel has its own car park so there was no problem with parking.

Plussat: Beautiful scenery and walks in exquisite Welsh hills. The food was excellent and locally sourced and seasonal. They also catered for vegetarian and vegan requirements.

Plussat: This place is a super find - set in magnificent rolling countryside, stunning located brilliant other local towns and sites I loved the luxury country style of the furnishings throughout the hotel the bedroom was very spacious and beautifully furnished and spotlessly clean and fresh - Managed by a super friendly Husband and Wife Team Mark and Nicki, really do make this hotel the success that it is - and wonderful waiter Sam, cant do enough to make your stay divine! - Exquisite menu - in fact best food i have tasted in a while - this chief is gifted! ! absolutely delightful deserts and a good variety of wine/ gin etc- There is a stunning display of fresh fruits fresh pastries and warm food for breakfast - My Partner and I dined here during the whole of our 2 night stay - there is another restaurant but there is too much to enjoy here you will not be disappointed - and they also make the most amazing cake! - I will be returning soon

Miinukset: nothing at all at fault here - they really do know how to do things right!

Plussat: Quaint. Rural setting.

Miinukset: Perhaps a little expensive for what you got.

Plussat: We had not stayed here for over fifty years. It did not disappoint our fond memories.

Miinukset: This is probably one of the best hotels we’ve stayed at in the UK. The location is incredible and the hosts couldn’t have worked harder to make sure the guests were happy and looked after. We travelled here for a night away and couldn’t recommend the place more. The food was amazing and the room stunning and cheap at twice the price. Unfortunately we couldn’t stay for Sunday lunch due to personal reasons but we hear it’s amazing. If you are a dog owner this is second to none for hospitality, with the owners having dogs themselves. We weren’t the most responsible parents letting our dog run a muck but the owners took it all in their stride and nothing was too much of a problem. Will definitely be back in the coming months for a long weekend, I think this is our new go too getaway place.

Plussat: Helpful staff and peaceful location

Miinukset: None

Plussat: The breakfast was very good, the staff were very helpful. West Arms has a very friendly atmosphere.

Plussat: The whole experience was fabulous from start to finish. Log fires, comfy armchairs, superb food and staff for whom nothing was too much trouble. I'd unreservedly stay there again anytime and recommend the Hotel warmly. A wonderful opportunity to escape the bustle and relax.

Plussat: Friendly atmosphere; Excellent food

Plussat: The location is excellent; situated at the head of the Ceiriog Valley. we arrived very early but were made most welcome and shiown to our room desopite this. In fact, we recieved a room upgrade which was most apprecaited. The breakfast was of suoerb quality.

Plussat: Very plesent staff, very friendly

Miinukset: N/A

Plussat: Friendly and warm staff especially at breakfast

Miinukset:

Plussat: Food was good - but wait for dinner was far too long (over an hour). Location very pretty and remote

Miinukset: The room rate was far too high - i would expect boutique type standards for £150 per room per night. No return planned!! Plastic dispensers for toiletries? Please!

Plussat: Warm, comfortable, atmosphere.

Miinukset: Nothing

Plussat: Quiet friendly Hotel and staff with no mobile phone reception! The Chef is out of this world.

Miinukset:

Plussat: Staff fantastic, food absolutely stunning , room comfy , even the sun came out

Miinukset: A little quiet. Maybe it was just because it was Friday of the bank holiday?

Plussat: Restful and had character

Miinukset: Staff a bit ‘cold’ on first day but got a bit friendlier

Plussat: Rustic place in a lovely setting. Food was really delicious!

Miinukset: Upstairs rooms definitely need fans in summer. Booked mountain View rooms but didn't receive them. Certain waitresses could have been a little warmer but generally staff very nice. Owners weren't around the weekend we stayed so can't comment there.

Plussat: Lovely location, relaxed, pleasant food.

Plussat: Large lovely room with lots of light.

Miinukset: No shower in the bathtub.

Plussat: Very friendly and helpful staff. The hotel was spotless clean. Breakfast was lovely.

Miinukset: The room was too small. Evening meal was only so so

Plussat: The Hand is a hidden gem. The charm and authenticity of the pub is wonderful. The staff where great and the location is divine. Off the beaten track. So quiet and peaceful. The little village is postcard perfect.

Plussat: Beautiful stting, outstanding cleanliness, very comfortable. Very nice Spa and inside layout, excellent breakfast. Friendly, caring and helpful staff. Thank you very much

Plussat: Excellent breakfast and dinner Staff very friendly and knowledgeable of area

Miinukset: Nothing

Plussat: Located in a lovely hamlet above Llangollen The Hand is incredible value in every respect. The rooms are spacious and we chose a large King Bed - it was and not a large queen, but a true above size King. Food to die for at exceptional value for money; staff right across the board attentive, courteous and fun. Simply delightful in every respect and a great credit to all. Thank you.

Miinukset: To find fault would be an injustice.

Plussat: Great location in a wonderful old Welch town. Very roomy accomodations and great helpful staff. We needed help to get the heat going and had to figure out the washer/dryer and shower but otherwise were very pleased.

Plussat: Very quirky and interesting old building......sloping floors, beams, antique furniture. Staff very nice indeed.

Miinukset: A bit rough around the edges but that is part of it's charm.

Plussat: Loved the features and deco of the place. Food was fab

Miinukset: Double glazing instead of single as was very noisy

Plussat: Cooked breakfast options looked good but had to pay extra for those.

Miinukset: Continental breakfast wasn't brilliant. I felt they were really taking some short cuts which lowered standards. For example, long life croissants wrapped in cellophane, no teapots so had to make your tea in a cup with a tea bag, no semi-skimmed milk only whole milk, no fresh fruit.

Plussat: comfy bed

Miinukset: small bathroom. Dairy free breakfast not accommodated for, even though I asked the day before

Plussat: Cheerful staff. Central location.

Miinukset: Bathroom needed updating. Bedroom rather shabby,

Plussat: Nice sized cottage for 4 adults.

Miinukset: Someone had parked in our space and made it difficult to reach the courtyard cottage.

Plussat: Staff very pleasant and friendly. Great location, not far for us to walk to the venues. We left the car in the car park at the back, and walked everywhere. At breakfast there was a nice assortment of fruit and cereals, and the bread was fresh each day. Plenty of storage in our room, lots of soft fluffy towels and the shower worked really well. Lovely comfy bed.

Miinukset: Breakfast could be improved! No teapot so you had to keep getting up for a refill. No saucers for teacups, no sweeteners, and the milk jug was so HUGE my poor Mum could barely lift it! Fruit was dumped on the table in a bowl instead of being nicely presented. Didn't realise cooked breks was extra. A number of things not right in the bathroom - overhead light not working, tap NEVER stopped dripping, and the shower base needs a good scrubbing! I'd suggest some new pillows, as the ones we had were a bit like a brick. Rather sinister looking pictures on the walls - lizards and stuff - eugh!! Not what I like to look at just before sleep.

Plussat: Restaurant on site is very good

Miinukset: Dirty shower, see photo of seal, found like this when opened door. bathroom too small, unable to sit on toilet, toilet seat loose.curtains too light very bright during the night.

Plussat: The staff were all lovely and very helpful (e.g. when I asked for an extra chair for the room). Interesting building and brilliant location. I walked everywhere from Gales so left my car parked from arrival to departure. There are so many walks, places of interest and things to see without needing any transport other than the Steam Railway for the sheer fun of it.

Miinukset: Quite noisy in the evening if booked into a room at the back of the building as it was close to the Wine Bar Kitchen, which understandably had an open door while the weather was still mild - loud radio competing with staff talking above it. An expensive place to eat in the evening.

Plussat: The hotel provides a very convenient, comfortable place to explore Llangollen without needing to drive

Plussat: Hot tub in suite room was fantastic

Miinukset: Evening meal in hotel was disappointing and not on par with the quality of the hotel .

Plussat: Everything was excellent but have to add our waitress Nadine Peers was brilliant as where all the staff but Nadine just went that little bit further.. loved the soar..would recommend to anyone & hope to come back ourselves one day.

Plussat: The "Junior Suite" (which is actually a larger bedroom and a bathroom) is a completely different and higher standard of room. I was moved to this room eventually, after complaining about the poor quality of the first two rooms provided.

Miinukset: Standard room in the older part of the hotel (and I tried two) were of poor quality. Poor and tired decor, cobwebs, stains and broken furniture. The bar food was of dubious quality for the price e.g. £11.95 for a burger (which was quite literally a dry meat pattie in a bun, with no tomato, no onions, no lettuce) and fries. Wifi only works in the "suites" section of the hotel.

Plussat: Comfortable room. Underfloor heating in bathroom, vegan option for dinner. Room service. Spa facilities with excellent masseuse. Good location. Excellent value for money.

Plussat: Clean tidy and value for money

Plussat: Staff were very friendly. Hotel was very clean - excellent location, within walking distance of the town. Nice and warm during a coldish period. We had a dog and she was treated as one of the guests by all. Good breakfast. Would strongly recommend the hotel if you are staying in the lovely border country.

Miinukset: Everything was great!

Plussat: Excellent service, in a great location, nice clean spa facilities, lovely breakfast included, and we got a free upgrade as it was my husbands birthday. Our fourth stay and we'll definitely be back!

Plussat: Friendly staff and neat attractive building. Cosy bar. Good facilities. Very good starting point for anyone wanting to explore that part of Wales. Better than many other 3 star hotels we have seen.

Miinukset: The decor could be freshened up - black doors spoil the rooms.

Plussat: how helpfull the staff were at the hotel and how clean and comfy the whole stay was oh and the price was fairly reasonable.

Plussat: Convenient - comfortable food was very good

Miinukset: It was explained when we arrived that the television signal was paying up, and that we would have problems with some channels - we were told that an engineer would be putting it right that afternoon but no improvement was seen - we stayed at this hotel approx a year ago and had the same problem, coincidence or not?

Plussat: We had a wonderful weekend, the staff were friendly the room was clean and the spa was great.

Plussat: The Spa facilities

Miinukset: The decor was shabby and could do with a lick of paint updating

Plussat: a very pleasant ambience.

Miinukset: We prefer to have a flexible shower, rather than a fixed showerhead. Coffee was a bit weak.This may seem nit-picking.

Plussat: Excellent location and good food

Miinukset: The standard rooms, which we were in, are rather tired. The welcome book advises they're to be refurbished in early 2008.

Plussat: Friendly staff, ideal location

Miinukset:

Plussat: Excellent Staff. Most helpful and obliging.Ambiance. Good Value.

Miinukset: No

Plussat: Clean spacious and well facilitated room. Free WiFi availability and ease of connection made by business trip much easier.

Miinukset: Nothing to suggest.

Plussat: Very nice room with plenty of space, nice breakfasts and friendly staff.

Miinukset: As we had motorbikes it was not possible to put the parking voucher on the bikes. Luckily our friend was in a car so we could put all 3 permits on his dashboard and a note on the bike saying this. Andy was really helpful in coming up with a solution for us.

Plussat: Lovely clean room , very nice bed, excellent location

Miinukset: Nothing not to like , if I was being picky I'd prefer a bigger bathroom.

Plussat: Top quality rooms, location and facilities...

Miinukset: breakfast not included

Plussat: Close proximity to town

Miinukset: The mould and stale smell in bathroom . Bedroom window had also been leaking, stains down wall

Plussat: Staff were lovely. Central location in the town. Hotel decor and style is great. Very comfortable. Hotel gave us a voucher for parking.

Miinukset: Room was on the 2nd floor and there is no parking so that gave us a daily workout. Glad we only had weekend cases but staff were happy to help.

Plussat: How close it was to the centre

Miinukset: Shower was tiny and room was small

Plussat: The staff were really friendly, helpful and polite. The breakfast was really good.

Miinukset: The bed wasn’t very comfortable and it was very noisy at 5.45 outside

Plussat: Fantastic views, friendly staff, lovely food.

Plussat: Its central location provided easy access to train, canal and various places to eat. The staff were attentive.

Miinukset: The hotel closes at the end of the year for extensive refurbishments. This meant the decor was a little tired.

Plussat: Central location. Atmospheric dinning room and lovely views over the river from the terrace. Comfortable room and friendly staff.

Miinukset: Wish the hotel all the best for its planned upgrade but hope it doesn't lead to a big increase in prices when it re-opens.

Plussat: Lovely location clean and a lot of character which I hope doesn't disappear with the refurb and a lovely breakfast and friendly staff

Miinukset: Carpets and bedding a little worn

Plussat: Dedicated parking. Located on and overlooking the beautiful Dee River. Close to many attractions and dining options. We enjoyed seeing the Llangollen canal and narrow boats. The beds were comfortable and the room was spacious. Breakfast was extravagent and delicious. Yes, this is an old hotel. but it was a joy to stay here.

Miinukset: The only negative was some street noise early but this went away by about midnight.

Plussat: comfy room, excellent location, friendly staff, very nice buffet breakfast

Miinukset: Being woken up by a delivery van at 5.30, and then again by a member of staff rolling tables across the yard outside my room at 6.30 on Saturday morning

Plussat: Our 2nd and 3rd night were in a room with a view of the river and it sounded great.

Miinukset: Our 1st night room was UNrefurbished and ugly. No view and no place to put luggage.

Plussat: Good selection at breakfast. Cooked buffet, cereals, toast, hot and cold drink.

Plussat: It's an enormous very old set of buildings, full of character and just right for Llangollen. Nicely done inside, though don't expect 21 century plumbing! The staff were very helpful and friendly.

Plussat: I really appreciated the exceptionally friendly and helpful staff. I had an issue with a noisy neighbour (thin walls!) but when I explained, the manager instantly offered me a different room which was very quiet. And it was great that there was NO muzac at the hotel! I enjoyed my breakfast in peace, looking out over the River Dee. Easy (free) parking.

Miinukset: There's no lift. Personally I didn't mind all the staircases but it might be an issue for some.

Plussat: Fab welcome, the bar was absolutely bouncing with locals and groups celebrating in fancy dress with a band playing 70s 80s & 90s music, extremely friendly, me and my husband walked in carrying bags and coats from the rain and were dancing within 2 steps through the door. Huge bedroom which was clean and tidy overlooking the water. Awesome breakfast not too greasy and cooked just right. Beautiful would definately stay again ❤️

Miinukset: Urm.... We could only stay 1 night whilst attending a strongman event at the pavilion