DoubleTree by Hilton London - West End

Loistava sijainti. Huoneisiin kulku vaivatonta, siisti baari. Hinta kohtuullinen. Ao ongelma hoidettiin loistavasti, hyvityksenä parempitasoinen huone.

Ilmastointi ei toiminut, vaati kahden huoneen vaihdon, ennenkuin toimiva ilmastointi löytyi. Kadunpuoleisissa huoneissa melkoinen meteli iltaisin, sama ongelma tosin kaikissa paikoissa.

It was just OK -

Breakfast was included in our stay and since I didn’t read my invoice prior to leaving the country I forgot about that - they didn’t even tell us at check in - I guess they assumed we knew. I thought that was bad business. I slept in a roll away bed that was not comfortable. THere was construction going on outside of our room. I guess I’m just mad about the breakfast and so I wouldn’t stay there again.

Good buffet breakfast. Good location. Friendly staff

Tiny room in need of serious TLC as it was very tired especially the bathroom. Bed was hard and unfortunately we could here every noise from the hallway outside. Didn't feel like we got good value for money

We arrived to the builders in reception..complete with hard hats and hard viz jackets! There had been no mention of the major refurb going on when booking. I'm sure it will be very nice when finished, but not really the first thing you want to see when entering your hotel.. I'd received a call the day before check-in to see if my booking for two colleagues double rooms (for single occupancy) could be changed to single rooms - I said not, particularly as payment was immediately taken from my card two/three weeks before on booking and the rooms were for business clients. Although I was then told 'ok..not a problem..' this was ignored...and they were put in to single rooms on arrival!

Location of hotel for bars, restaurants and shopping all available within walking distance. Room clean and spacious compared to other London hotels I have stayed in.

The fact that there was building work in progress and scaffolding in situe which I understand from reviews on other sites has been going on for quite a while at this hotel.

location for theatre and access to transport system

obviously unavoidable but there was some building work taking place to the hotel

Hotel is clean and comfortable. Rooms are well appointed. Location is superb. Good value for money in a city renowned for overpriced hotels.

Check-out was a bit haphazard, otherwise no complaints

Good size room

Renovating the place, no heating in room

Breakfast service is very nice.

The room was extremely small, poorly furnished and noisy.