|Lontoo Biggin Hill|
Näytä arvostelut, jotka mainitsevat
This place should not be called a "Hotel", it sure feel like a boarding school, read on. The check-in time on the confirmation is 2pm, I turned up at 1.40pm, the front door was locked. I sat outside on the steps while raining till 3.30pm when the manager came back and to check-in. You dont have a key to the front door, to get in you must buzz to get inside. When I was leaving the hotel on a sunday afternoon, there was a sign "Curfew 12am till 8am", I enquired about why I was not informed about the curfew in the confirmation. "Normally this is not a problem for our guest". I was told that I must be back by midnight otherwise I will be locked out till 8am.
Absolutely nothing. It was the worst hotel experience I have had.
Incredibly rude staff that go out of their way to make you feel uncomfortable. Grubby rooms with not even a bar of soap in it. Nothing like the photos on the website. It's a hostel, not a hotel. And a terribly expensive hostel at that.
The staff were friendly, helpful and the beds were comfortable with very clean bed linen and the towels were soft and very clean.
No air conditioning. Our twin room was at the top of the house and had to negotiate the stairs which was not a problem for us. The rooms are small.
good location, clean
Our room was on the 3rd floor and no lift. No towels in our rooms, we had to negotiate 3 flights of stairs to request them. After half an hour they still hadn't arrived - so - 3 flights of stairs yet again.
Kensington High Street ja Kensington Gardens sijaitsevat 5 minuutin ajomatkan päässä. Vastaanotto on auki rajoitetusti.
Perustuu 75 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.
- Natural History Museum 1,3 km
- Science Museum 1,5 km
- Victoria and Albert Museum 1,6 km
- Hyde Park 2,3 km
- Buckinghamin palatsi 3,8 km
- St James's Palace 4,1 km