The London Pembury Hotel

walking distance from a tube stop

room was hot and no way to turn down heating so had to have window open and there was constant traffic noise all night bathroom was very small, getting in and out of shower was difficult

Location

I had some white shirts and boxers gone missing. The management did not even care. I even said it must of got grabbed with the towels..accident. she could care less.

Room was clean Room was quite cheap

More room in bathroom. Better sound proofing as on major road in London Shower either ran cold or scalding No offer of breakfast or offer of alarm call

Location good,booking is good for a short time

So much noisy,So much noisy,So much noisy....

Condition of the ensuite showeroom. The room was in a poor state of repair, and very damp.

parking facilities

bad service at reception during daytime,

About the booking: it was easy, simple and clear about the hotel : it was possible to arrive before the scheduled time

Beware, dodgy hotel. Our room was visited while we were away and money diappeared. They offered us (after much insistence on our part for a solution) another room in an other hotel, which was absolutely filthy, noisy etc. they knew we were only staying one night so we were easy prey and no time to complain to the police etc.. be careful if you stay there.

Bedding/room very clean. Location was suitable for our purpose.

Reception staff were extremely unhelpful to the point of rudeness. They need to learn how to deal with customers in a friendly professional manner: make eye contact, speak up clearly, smiles would be nice too!

the location

The smell in the rooms. Thin pillows. Very poor TV reception.

friendliness of staff, location (near an underground station)

Location

No Hot Water at 08.00am on a Weekday morning