I couldn't even stay here!!!
I arrived around midnight, expecting a good room and bed to sleep after driving for 16 hours. Upon arrival the first thing the front clerk told me was: "I can't check in anybody, the system is down". After i told him i had a reservation and confirmation number through hotels.com he only said "well, call them to cancel so you can get your money back". Good thing i called hotels.com and they found a different hotel in the area for the nights that i paid for. I have stayed in this hotel before and it was a good experience, but this time they totally forgot about good customer service. I mean, they have keys at the front, what about give me a room for the night while you figure out the system. It was late and we had no place to go.
Will avoid this hotel in the future.
Not many positives.
1.) This hotel does not have a laundry room.. Nearest facility was a crowded laundry in a seedy part of.. the next town! 2.) Very slim choices for breakfast. 3.) Sticking front door on the guest room. 4.) I am not handicapped, but I was assigned the handicapped room because it was the only one left. Upn seeing this as an example of a Travelodge handicapped room, I would would not recommend it to my handicapped friends.
Hidden fee and no cancellation
Breakfast and swimming pool were good. Easy access to Angeles Nat'l Forest.
Far from town makes driving so terrible. Although they charged my card when I booked and no cancellation is able, a hidden fee once I checked in.
Staff (at check-in counter, as well as, housekeeping staff) were friendly & accommodating. I was running behind schedule and had requested for a possible later check-out for which they graciously allowed without hassle.
Although I love the waffle maker - the breakfast had few other options to choose from.
Front desk staff rude, unenthusiastic. I asked him how much is my bill. He said "how would I know that?" They don't give you wifi password unless you ask.
Located near highway and good location near Six Flags Magic Mountain and Universal Studios.
Travelodge by Wyndham Sylmar CA sijaitsee keskustassa, ja Six Flags Magic Mountain Theme Park ja Wildlife Learning Center 15 minuutin ajomatkan päässä. Vastaanotto on auki rajoitetusti. Palveluihin kuuluu ilmainen pysäköinti.
Perustuu 538 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.
Travelodge by Wyndham Sylmar CA on toteuttanut seuraavat toimenpiteet:
Päivittäinen siivous, saniteettituotteita saatavilla enemmän.
Aulassa mahdollisuus fyysiseen etäisyyteen.
Minimaalinen yhteys hotellin henkilökuntaan ja muihin vieraisiin.