Club Hotel Casino Loutraki

Smoking allowed everywhere in the hotel and outside.

The staff was very friendly and helpful. The view off the room was incredible. The room was comfortable and clean, very nicely furnished. We did not eat at the hotel's restaurant but the food at the Casino Buffet was great, congratulations to the Chef! The pool are is beautiful and well taken care off! The spa area beautiful and the services great!

For a 5* hotel it was not well maintained, paperwall troned on the corridors, the carpet in the corridors stained and worned out, the outside hotel walls looking old and the paint coming off,spa floor mouldy in some areas and the wooden floor in the sauna area was chipped(my partner got a splinter into his toe),the bathroom was flooded every time we had a shower(the tub shower).The breakfast was not included in the room price, we find it unacceptable for a 5* star hotel, it never happened before and we travell quite a lot all over the world due to our jobs. Working in the hospitality industry for 20 years on management position I have to say that you should pay more attention to details. It is a beautyfull location and we had a great time. It is a pity to lose points on such small details!