Comfort Suites University

The confidentiality of the staff.

This hotel was in a great location and was fairly new.

Understaffed...the only person on duty left the front desk to check on something leaving 5 customers unattended. Also, someone had obviously urinated in the ice bucket and the cleaning staff put the plastic bag in the bucket on top of the urine.

Breakfast was nice. Morning staff were very friendly and attentive. Providing recommendations on golf courses in the area.

Sheets were very hard, not at all comfortable to sleep in. Asked for room away from elevator, placed next to elevator. Noise through adjouining door was very loud. Owner extremely rude to his staff in front of guests.

The price... that's it.

I was unable to check in when I arrived because the computer system was down. When I got a room, they gave me a handicapped room even though there were plenty of other choices. Once I got a room, someone walked into my room in the middle of the night.