Best Western Crequi Lyon Part Dieu

Huoneen siivous tehtiin hyvin joka päivä. Vastaanoton palvelu oli miellyttävää ja iloista.

Aamupala oli aika melko vaatimaton esim. kasvikset puuttuivat kokonaan! Rappukäytävä oli melko siivoton. Hississä haisi viemäri. Liikenteen melu kuului melko selvästi huoneeseen.

Hard to say but... Nothing

First surprise was when we've discovered our room, with access from the back of the hotel courtyard. It looked like a shabby motel room. Second surprise, the poor cleanliness! The bathroom mirror was full of splashes of let's call that 'greasy spots'. Not to mention the walls, covered with dark marks... Disgusting. When I asked the reception about it, they sent a lady to perform a little bit more cleaning and she kept asking me if I was satisfied when she finished, although it was still disgusting. On top of that, she apologized to be too small to clean the top part of the mirror! There was a stool in the room btw... The lampshades were disgusting too, some covered with what looked like blood splashes and others with something that could bee coffee or tea. The bed was overused and uncomfortable. The dropped ceiling was half open in the bathroom and we could see the pipes, heating system and wifi stuff. It smelled cigarette in the room as there was the next-door guest smoking outside and leaving his bouts close to our door. No intimacy as the toilet is in the bathroom and the bed is literally beside the bathroom door. You can of course use a bathroom that's 'in' the lobby, yes 'in' the lobby, just separated by a thin plaster wall, and you can hear the receptionist talking... So I guess he/she can hear too... This is supposed to be a 4 stars hotel, which they proudly display on the facade. It would actually be not more than a 2 stars if at least it was clean. Never again in a Best Western. Totally bad experience.

The bed was alright and the location great. The front desk personnel were very helpful, especially hard-working Megan, who is an angel. The bathroom was clean.

The room was not clean. There was dust everywhere The carpet was dirty: our feet were blackened before we got into bed. Also, we didn't receive water. We were given a small bottle for the two of us on the first day, and never again. Gre