Lyon hotellit lähellä Amphitheatre trois gaulles

Plussat: Beautiful, well run hotel in a great location with stunning views over Lyon. We had a lovely dinner in the restaurant on one night and on another night at a small, well known restaurant booked for us by the hotel. The staff could not have been more helpful. We had a room on 2 floors with bedroom upstairs and sitting room and bathroom with separate wc downstairs. We were very happy with it, it had a Juliet balcony with beautiful views. This hotel has a lovely welcoming atmosphere.

Miinukset: It didn't matter much for us but walking back from the town the hotel is up a long flight of steps, however they do lead down into the heart of the old town which is very convenient. Driving isn't a problem though (apart from the one way system and roadworks when we were travelling) and there is parking outside the hotel and valet parking also.

Plussat: Location, service, view, room, dining, etc. are all impeccable. One of the best hotel I been to.

Plussat: Extremely professional and friendly staff throughout the hotel. Lovely hotel and the pool area was very nice as was breakfast on the terrace. Large bathroom

Miinukset: The price of the breakfast buffet was a bit steep.

Plussat: What we liked was everything! This is a beautiful (ex convent) hotel in a position overlooking Old Lyon, but also with views over the greater city, within a short distance (via a choice of two flights of approximately 200 steps each if you're on foot) of the centre of the old town.

Miinukset: There is nothing to dislike or criticise.

Plussat: The staff was amazing...especially Perrine and Morgan!

Miinukset: The bed pillows were oversized and hard. I would like the option of a goose down pillow. Also, a hand rail in the shower would be nice since the surface was slippery.

Plussat: Beautiful hotel with wonderful courteous staff

Plussat: Breakfasts were sublime. Staff were generally excellent and very happy to help.

Miinukset: Villa Florentine booked us a private limousine with chauffeur to greet us at the airport.........ONLY THEY DIDN'T CONFIRM IT THE DAY BEFORE AND SO NOBODY TURNED UP..........Being abandoned at the airport NOT A GOOD START. Very sloppy for a 5 star Relais et Chateaux establishment. A lot of distress for an elderly couple. As it was our Golden Wedding Anniversary, I had booked a table on Les Terrasses only to be refused admittance as they didn't have a note of my reservation and thus we were embarrassed and humiliated in front of the dining room. Eventually 30 minutes later after I was able to present a printed copy of my reservation, they found us a table !!......meantime my wife had changed to go somewhere else and effectively the whole sense of the occasion had been ruined.........Golden Wedding Anniversary (50 years). For what is supposed to be one of the finest dining rooms with the best Michelin starred 'gourmet food' around, even the food was less than average with very little taste. And yes we've eaten in many top establishments and so we know what to expect............and that wasn't it !! The food was very underwhelming, and I don't say that because of what went on before..........it really was NOT there on the taste department. On the domestic side, the towel rail in the en suite was thick with dust........every single rail......not to be expected in a 5 star establishment. The front of house staff did their very best to make up for these transgressions and voluntarily amended my bill. Unfortunately something you have been planning and organising for months can't be suddenly put right, even if they were cancelling the whole bill.........which they certainly didn't. It should have been a fairy tale stay with a fairy tale evening enjoying fine food and wines in a wonderful atmosphere and ambience......AND IT WAS NOT. RUINED WHAT SHOULD HAVE BEEN A THANKYOU TO MY WIFE FOR 50 YEARS OF MARRIAGE.

Plussat: isolated location but with good views from some rooms.

Miinukset: A number of rooms and suites are located in a building about 50 meters from the main building. lower down the hill with no views . From this building to the restaurant and swimming poll , guests have to navigate three elevators and walk about 100 meters, which is very inconvenient.

Plussat: My wife and I were very impressed by the extremely friendly and helpful welcome we received on arrival. Our room was beautiful with a lovely view over Lyon. The hotel itself is very stylish and in a great position, high above the old quarter.

Plussat: Fantastic location. WOnderful restaurant.Helpful staff.

Miinukset: No criticism of the property itself but visitors should be aware that it is located on a steep hillside. We were there during a heatwave so taxis were a necessity when returning from the town.

Plussat: Great location comfortable beds good service to a reasonable price.

Plussat: Good air-conditioning! Friendly, helpful staff.

Miinukset: Nothing.

Plussat: Comfortable, convenient to park, welcoming staff, spacious bedroom and bathroom.

Miinukset: Air conditioning a tad noisy but worked perfectly.

Plussat: Comfortable room

Miinukset: shower was very hard to get in and out of. Night auditor had difficulty printing out bill be fore payment

Plussat: Staff were really lovely

Plussat: Had a problem with climatization (aircon) the first night and they moved me to another room that next morning. Front desk staff were welcoming and always friendly. Location was fantastic. Less than a block to the river and opposite fourviere cathedral. Walking bridge to old lyon was right there too

Plussat: Right n the heart of the Presqu’île, close to quaint restaurants and great shopping and beautiful, historical buildings. Cozy and quiet and comfortable. This is a perfect spot for anyone visiting Lyon.

Plussat: Friendly reception, nice room, good air on and easy to use, location, recommendation to use La Scene for lunch on day 1 arrival

Miinukset: Improve breakfast service, make it clearer you can order cooked eggs, offer a second cup of coffee, clear used dishes off the table (very small table gets crowded very quickly with used dishes and staff don’t come to clear away.

Plussat: It’s location

Plussat: I really liked this charming little hotel in the city center of Lyon. Friendly staff and very comfortable bed!! I totally recommend it!

Miinukset: The hair dryer could be more powerful. This one is more like a light breeze. ;-) breakfast was good, offered quality products and was overall sufficient, some vegetables would have been the icing on the cake.

Plussat: Location was great! Staff very helpful and friendly. We arrived during a heat wave and spent a lot of time recovering in our beautiful air conditioned room. Excellent to receive two bottles of water in the bar fridge each day. This hotel is a gem!

Miinukset: Nothing

Plussat: Lovely location, really friendly staff. Very clean and comfortable room (102) that faced a quiet street.

Miinukset: The bed was uncomfortably too soft, but it is just personal opinion. Every morning noisy renovation/building work started at 9 a.m. right above.

Plussat: The pool and spa. The breakfast. The staff in the spa area and the "apartment" area.

Miinukset: The staff in the main reception were incredible unprofessional, rude and impolite. When we got there, the receptionist didn't welcome us at all and couldn't find our booking. She was almost questioning if we had an reservation at all, which we of course had. A very unpleasant experience, when you have been travelling for a long time and just want to relax on a 4 star hotel! This poor service continued, when we agreed to extend the check-out from our room for another hour - here, we ended up being locked out of the room due to the lack of IT-skills in the reception to perform this task. The final invoice was also faulty, where they tried to charge me a way higher price than booked on booking.com The room was also fairly old and didn't meet the standards of a 4 star hotel. The bathroom was old-fashioned and provided with an inferior shower. The view was straight into a concrete wall and right outside a tennis field, where people could look directly in. Having this hotel as the "final" stop before flying home ended being a true nightmare. In addition to the above mentioned, we politely asked if it was okay to use the pool-area for 1,5 hour after our check-out due to a flight delay. This wasn't possible without paying an additional 25€ EACH = 50€ in addition to the already expensive price of 174€ for a one night stay. An option, we of course didn't choose! What a lousy service. All in all - not worth the money at all. Yes, the pool and spa is great. However, it works as a separate unit and is not a direct part of the hotel. Therefore, don't stay here unless you want to have a bad experience.

Plussat: The staff was amazing even when the hotel was full The Swimming pools the food All We loved our family stay

Miinukset: Nothin

Plussat: His hotel was an unexpected surprise. Awesome amenities in a beautiful setting! We really did not want to leave!

Plussat: All the facilities

Miinukset: Carpets!

Plussat: Great swimming pool

Miinukset: Nothing

Plussat: Amazing pool, lovely staff, great family rooms/apartment, easy parking! A well-earned stop over after a long drive from Calais.

Miinukset: Nothing! Would visit again.

Plussat: Absolutely fantastic - we extended our stay!

Plussat: It was very clean. I liked the facilities

Miinukset: Nothing except the price of a tonic water at the bar

Plussat: Tennis courts, pool and air conditioning during the heatwave.

Miinukset: Having to rely on the bus to go into the city.

Plussat: Clean comfortable excellent service

Plussat: Excellent location. Amazing breakfast. Spacious rooms. Free water bottles daily. Clean. Comfy beds. Very quiet despite being right in the center.

Plussat: The hotel was near great restaurants, shopping and museums. Everything we wanted to see was in walking distance. The staff were very helpful and the accommodations were tastefully decorated and clean. Also the breakfast was superb. I will definitely return to hotel Silky in the future.

Plussat: The central location of the hotel is perfect for a weekend stay. The staff were friendly and helpful. I appreciated the free bottles of water that were constantly available and the little free gift of delicious organic jam! I would stay here again for sure.

Miinukset: The only thing I didn't like was the tiny breakfast room. It was crowded and difficult to move around. Luckily we were able to carry out breakfast upstairs to sit on the terrasse outside. I imagine it was this crowded because it was peak holiday time in August, it's probably better at other times in the year.

Plussat: a central position with a commanding view from the 5th floor room

Plussat: The location couldn’t be more perfect. The rooms are stylish, quiet. The curtains really blackout the light.

Miinukset: The breakfast wasn’t amazing. Not bad but very basic. I know some people will enjoy the free little water bottles but I find it so not eco friendly.

Plussat: Henkilökunta erittäin ystävällistä ja avuliasta. Hotellin aulassa tarjolla pientä syötävää kahvin kanssa. Lisäksi tarjolla oli mukaanotettavat vesipullot. Hotellin sijainti erittäin hyvällä paikalla vanhassa kaupungissa.

Plussat: Great location in central Lyon on a small square with cafes. Funky designed room with big bathroom and comfortable beds. Effective air conditioning in the middle of a heatwave.

Miinukset: Looking out on an indoor courtyard but you can’t have everything.

Plussat: The staff

Miinukset: No car park

Plussat: The staff are very nice, they live the “happy culture” tag, and are very helpful. Also, the location is great and the room was clean. The room was a reasonable size. because of the staff we would like to have given a higher score.

Miinukset: However, the room can best be described as spartan. The description said there is a “seating area”: there was no seating area in the room and there was only one seat and a small stool. There should be 2 seats in a 2 person room. There is not enough surface space to put things on. Finally, the bathroom is a shower-in-the-bath arrangement, which we don’t like. A simple shower is much better.

Plussat: Friendly staff & free water

Miinukset: Really small room. Location is hard to find and near some bars.

Plussat: Friendly staff Agnes and Maxim. Very good bathroom and well located in Lyon

Plussat: Breakfast was good and wifi worked great. It's in a great location.

Miinukset: Elevator was broken and room was not as pictured. More run down than I expected.

Plussat: An excellent hotel with really helpingful staff. This must be the first choice if I come back to Lyon again.

Miinukset: Nothing

Plussat: The staff were superb.. even offered to bring my car up front. Breakfast was fatastic

Miinukset: More bath / shower gel in the room

Plussat: Very warm welcome by the staff here. They were friendly and very helpful. The room was very clean and quiet. Good proximity to downtown and very close to the river walk. The breakfast is fresh and has a good variety including made to order omelettes. They serve traditional European fare as well as the English breakfast minus the blood sausage. Overall outstanding value at this hotel.

Miinukset: Would have liked it closer to downtown but that’s about all there is to complain about!

Plussat: Next to park

Miinukset: Cocktail bar staff/service dreadful!

Plussat: Although this may be more of a business hotel it was great for our family. The rooms were spacious, comfortable and exceptionally clean. The hotel design and layout gives it the feel of a 5* property. Upgrade to club level because the lounge is great and the breakfast in the restaurant which will be included is fantastic.

Miinukset: It was a little farther from the city center of Lyon than what I would have thought, but there is public transport and Uber.

Plussat: Friendly staff

Miinukset: - parking not well indicated - shower leaking - pancakes at breakfast at 7 not hot

Plussat: We received an upgrade from a standard room to a deluxe room upon checkin, which was nice. Good breakfast, great location, quiet rooms. Excellent location for a stopover on the way to the south of France.

Miinukset: We have stayed at this hotel when it still belonged to the Hilton group. Condition of the rooms has not improved since then and definitely needs some attention. Faucet was cracked and one glass panel was missing on the balcony. Room generally didn't make the quality impression one would expect from a Marriott hotel. Elevator needs adjustment.

Miinukset: Mold in the shower, hidden costs

Plussat: Excellent location for your peace of mind and next to the garden.

Miinukset: All was great

Miinukset: Room on booking.com was shown with a view of the river - it doesn't have a view. Make sure it says "view" in the room description if you're looking for that to avoid disappointment.