Surat Thani hotellia

Plussat: The host came to pick us up past midnight when we couldn't get hold of a taxi. He even made a stop for us to get some food on the way back. They also took care of our onward journey, it was really easy. Excellent place to stay if you want to go to the islands next. Also the room had an awesome minibar.

Miinukset: Shower pressure was a little too low for me

Plussat: The comfort and cleanliness Very modern and well equipped

Miinukset: Nothing Highly recommend

Plussat: Lovely, comfortable, modern rooms.

Plussat: Good place to stay for a short time. Very clean. Very good bed to sleep. Staff friendly and helpful. Very good restaurant close to the hotel.

Plussat: clean, big room, great bed, very nice staff.

Miinukset: nothing

Plussat: Easy to book and the staff are so amazing

Miinukset: Surathani

Plussat: The room was spacious and the beds were very comfortable

Plussat: Everything else!

Miinukset: It's in the middle of nowhere - no grab driver's around at night + no people in bars. Be ware of a lot of aggressive street dogs ! We walked the streets with sticks and stones

Plussat: Clean room, friendly & helpful staff

Plussat: Ystävällinen henkilökunta. Siisti huone. Kuljetuksien järjestäminen (kyyti lentokentältä 400bht. Taksi,bussi ja lauttayhdistelmä Koh Phanganille 450bht/henkilö).

Miinukset: Ei valittamista. :)

Plussat: Clean, spaces, cozy, facilities, good service and friendly host.

Miinukset: nothing

Plussat: Lovely modern new hotel, great free breakfast, spacious rooms with big bathrooms, great shower and close to the airport.

Miinukset: Nothing

Plussat: Its modern, clean and u have a private bathroom. A simple breakfast included

Miinukset: Just location wise wasn't great, it wasn't near much

Plussat: getting fresh water in bottles every day, toasts for a breakfast (even though we didn't pay for it), two 24-hour shops nearby

Miinukset: Room without a window.

Plussat: Great free breakfast and clean rooms!

Plussat: I liked that me And my friend had our own room For not much money. The room was really clean And the beds were really good.

Miinukset: Nothing

Plussat: I stayed here last year for one night while making the journey from Bangkok to Koh Tao. After a great experience last year I knew I would return when travelling through Surat Thani again. It is clean, modern and spacious. The staff are very kind and friendly.

Plussat: Great design, nice board games, lovely place, great shakes not to pricey food!

Miinukset: Nothing

Plussat: How comfortable the beds were. Staff are very friendly and the rooms are very clean. Only a 10 minute walk from the Mall and a great stopping point before a flight or boat

Miinukset: Nothing stood out that we had a problem with.

Miinukset: Hot shower is not working

Plussat: The room is very clean and it’s not next to the Main Street, so people can have a peaceful sleep.

Plussat: Location: 5 minutes walking from the amazing Night Market Staff: very helpful

Plussat: Staff are very good and hotel gives you positive vibes to stay also thank you for such wonderful stay

Miinukset: Difficult question I say

Plussat: Great location, secure parking, good value and comfortable clean rooms.

Miinukset: Stairs! but really I can use the exercise

Plussat: Staff were incredibly helpful with booking taxi to airport and provided a useful map of town centre. We only stayed one night but felt that the hotel was great value for money as a single night stopover before our flight to Bangkok.

Plussat: Extremely friendly. They helped us find a ride to Krabi immediately when we told them we were going there, for a very cheap price! They welcome and thankyou card is no efford but very cute and makes you feel very welcome. If we are ever going to Suratthani we are definitely coming back.

Plussat: Clean and excellent value for money. Late arrival - no probs. Nice helpful staff. Good inexpensive breakfast next door. Easy free bus transfer and booking via hotel for the islands with ferry companies.

Miinukset: Noise resonates in corridors. You can hear everything from bedrooms. Bring ear plugs ! Shared bathrooms (Clean) but with cold water in showers. Uncomfortable pillows - hard and too big. Bring your own. Can’t pay by credit card. But ATM opposite hotel.

Plussat: Location. Clean

Miinukset: It will be nice if it have a swimming pool.

Plussat: Staff, very friendly

Miinukset: No air conditioning and no private bathroom

Plussat: Welcome process and Goodby was amazing...

Plussat: Quiet and comfy hotel, good for a night’s stopover! Basic but clean facilities and very affordable.

Miinukset: Staff didn’t speak very good English which made communication a bit complicated.

Plussat: The new hotel, everything looks new and clean.

Miinukset: Some specific breakfast with tai meal only. But good place for one night before you go to the islands.

Plussat: Tykkäsin, luksusta pikkurahalla. :)

Miinukset: Sijainti, oli vähän syrjässä, mut perus kioskit löyty läheltä!

Plussat: The place was clean, and the room large. The bed comfortable enough, and WiFi was decent, although you had to keep logging in with the name/password for your room. It’s right by 2 convenience stores, and about 15-20minute walk to the night market area. Overall decent place, though I’d be tempted to try other hotels before returning.

Miinukset: No coffee/tea facility in the room. Not very personalised service when you arrive (just handed a keycard and find the room yourself style). The shower was terrible, the first day it took at least 5minutes running before hot water came out, and the power of it was like someone dribbling on you... But overall an ok stay.

Plussat: Huone hyvä, parveke hyvä, hyvä sijainti.

Miinukset: Uima-allas pieni, juuri ja juuri pieni ihminen voi uida. Vettä n. Metrin verran. Hyvät näköalat kuitenkin altaalta.

Plussat: Friendly staffs, clean, great value

Miinukset: N/A

Miinukset: The rooms need attention to cleaning, finger prints all over windows and mirrors. Patches on the doors that had not been wiped. Dust on top of the tv and light switches. Everything else was clean but these parts were very noticeable!

Plussat: Large, spacious and modern hotel. The room and bed were comfortable and the shower excellent. The crossroads riverside restaurant around the corner was superb. Good supermarkets nearby.

Miinukset: There was a used teabag in the kettle. No safe in the room to store valuables. The breakfast buffet food was tepid at best, although the breakfast was very cheap.

Plussat: The room was very clean and spacious Nice bathroom The location is pretty central Nice breakfast Good for one night to take the ferry in the morning

Miinukset: The staff didn’t speak English and it was pretty hard to communicate - not a massive deal of course!!!

Plussat: The friendliness of the staff on arrival was great. Only 100 metres to the river Breakfast was adequate and warm

Miinukset: No tea or coffee making equipment in the room, but it did state this so no surprise. We took our own.

Plussat: It was comfortable. Shower was fine, pillows and bed OK. Close to restaurants.

Miinukset: You cannot turn the lighting from the balcony, so we moved the sofa to make sure the curtains stayed shut. My husband did not like this feature at all because he sleeps lightly.

Plussat: Nice and clean hotel, very friendly and helpful staff. Elevator.

Miinukset: Breakfast was s buffet with mainly Thai food. Would have preferred some yoghurt or something more international.

Plussat: The rooms and staff are good.

Miinukset: The hotel is good. However if you use the swimming pool then there are NO towels available. If you ask the staff then they say that you have to pay 50bath per towel. Come on management this is ridiculous. I am in a swimming pool wet and want to go back to my room. If you like that people make the floors wet and somebody will slip and fall on his head then you have a huge claim which will be much higher then the 50 bath you want to earn per towel. Think and adjust your policy. Second point I asked for an extra bed in my room and I paid 300 bath, but the blanket was a towel!! How can you sleep under a towel. I went back to the reception and they told me that the extra bed is only with a towel and that normal blankets are not available. I mentioned that they also have rooms with one persons beds so these blankets are available in the hotel. No they said with the extra bed you don’t get a blanket. I insisted they called the manager but also he was not willing to provide a blanket just sleep under a towel!! Are you crazy dear manager would you also except that for your own kid. In the end the lady at the reception helped us and provided a normal blanket. So long story short. Dear management provide the tools to your staff and assist them.

Plussat: Breakfast well

Miinukset: Bathroom water slowly

Plussat: The property was modern and clean and the staff helpful and friendly. Easy check in and out, comfy bed and good bathroom with toiletries.

Miinukset: The smell in and around the hotel was awful, smelt like a cow farm, not so bad inside the hotel as outside and the room was fine. Obviously not the hotels fault but still a negative for the place.

Plussat: Always like the bun, been here several times , a great place with very friendly staff

Miinukset: Breakfast needs to be improved.

Plussat: Clean spacious room, great bathroom, good massage downstairs, close to bus station and shopping mall.

Miinukset: If something, then the small issue of slippery room floor when coming wet out of the shower.

Plussat: Friendly staff, clean, modern, new, good breakfast

Miinukset: None

Plussat: Great breakfast, good restaurant

Plussat: The rooms were so big and well cleaned. It was more than value for money.

Miinukset: Nothing

Plussat: it have a very nice food

Miinukset: n/a

Plussat: cheap and easy

Plussat: location is great for surat thani main hospital

Miinukset: airconditioning units are bolted to the outside of each bedroom wall.....they have not been installed correctly so the when the compressor kicks in every 30 seconds it send a loud vibrating noise through the walls and into your bed ….no sleep ! Breakfast was by order as you walked into the café area ...one egg, one sausage and a piece of ham. make your own chocolate or coffee outside ….no tea available. Poor to say the least.

Plussat: Everything ok

Miinukset: no coffee on breakfast

Plussat: New hotel, clean, close to the main road with lots of food stalls and small restaurants

Miinukset: Bathroom a bit small

Plussat: I stayed here for one night as a transit to Koh Phangan, because it was very close to the Lomprayah bus station (about a 15 minute walk away). The room was generally ok - very simple but quite clean. The value for the money you pay is good. The staff was very kind and helpful!

Miinukset: The bed was very hard, but for one night it did not matter much.

Plussat: Friendly staff and value for money

Miinukset: Shower with slow water - low pressure

Plussat: The stuff was super nice, friendly and helpful. The room was clean and the food in the morning was cheap and tasty.

Miinukset: -

Plussat: I love this hotel. This is the second visit and I had forgotten just how nice the hotel is. The room was super clean and spacious. The bed is comfortable and the bedding smells lovely, really fresh. There’s a fridge and flat screen tv and an electric shower in the en-suite. There a small shop downstairs selling basics and Central Plaza is only a short walk away. The hub of the city is serviced by local buses and tuk tuks for only TB20. Amazing vaule for money. The owner and staff are very friendly and I even had free coffee in the morning.

Miinukset: I would defy anyone to find anything wrong with this hotel.

Plussat: This Hotel was really nice. My room was spacious and comfortable. The WiFi was excellent and the water pressure in the bathroom was great. Having a fridge is a real bonus. Very close to shopping malls and eateries. Lovely, helpful staff.

Miinukset: Just at the back of the property there’s a rooster that sounded like a screaming woman at 0427 hrs. He didn’t sound for long though, and only one of my 2 nights stay.

Plussat: Friendly staff and very good value. would totally recommend

Miinukset: Generally clean, but under the bed an in the corners they could do some more effort.

Plussat: A very modern hotel in the centre of Surat Thani. The hotel has a communal area with tea and coffee making facilities, as well as a toaster and fridge. There are also tea and coffee making facilities in the room, along with a fridge and table and chairs. The room was small, but enough space for us both during our two night stay. The night market, bus terminal and ferry port were around 10/15 minute walk away.

Miinukset: The room wasn’t cleaned during the 2 nights we stayed, which meant the bathroom bin became a little smelly and the towels were damp by the second day.

Plussat: It was cheap and clean, considering the look of the town. Coffee station for free in the lobby. Good for one night stay, while you passing through.

Miinukset: Avoid this city! Seriously, no joke! Town is dirty, and in the night you cannot walk on the sidewalk because of the rats. Everything looked very dirty so we didnt even eat there (restaurants or street vendors) bought food at seven eleven. Room:bed was hard as a rock, pillows same,bed sheets were with stains. Reception guy didnt speak english at all.

Plussat: Nice friendly staff, rooms decorated homely feel. Tv, fridge. Had a coffee and tea station in lobby.

Miinukset: Bed hard as a rock. My first room the ac didn't work well. But was willing to move us to different room.

Plussat: We booked this place for one night before going to the islands. It was perfect because the seatran discovery office of the ferry was just around the corner- also where the pick up point was. So it was super comfortable to continue travels

Plussat: The air con worked well Fridge in the room

Miinukset: They firstly gave us a budget room after we booked a deluxe. The WiFi password only works for one out of the 4 WiFi’s which is incredibly poor throughout the hotel and didn’t work at all in the room. When asked if there was a different WiFi we were told to use 3G instead. The whole hotel staff sit in the lobby of the hotel until late at night so unable sleep until they went as our room was on the lobby floor. Very poor English so asking them for directions or recommendations was impossible.

Plussat: NIce place to stay when your in between a trip from A to B. Its clean and cosy. We had one of the bigger rooms upstairs. Huge bed, good bathroom and a fridge! The staff is super cute and friendly. We can recommend this place. Thank you!

Plussat: Really cute, really fast WiFi, great aircon, friendly staff, comfy bed!

Plussat: We got a room on the ground floor. Room itself was big and nicely decorated. It was clean.

Miinukset: Since room was on the ground floor, we didn’t have much access to the sunlight. It smelled of a mould. We could hear receptionist and some other people watching TV till late hour. We had a feeling that we have a room in somebody’s house since staff and their family/friends were sitting right outside of it, eating and talking. They were loud.

Plussat: Overall, if we had been just passing through, it was a quaint and inexpensive (less than $15 USD) travel hotel. I can definitely see it working well for backpacking tourists who want a step above a hostel. Overall, the rooms, despite being tiny, were clean and had the items you need in a hotel. Since we were not in the hotel for long periods of time during the day, it worked as a place to set down our baggage.

Miinukset: While the staff were friendly, the night staff slept under the front desk and used the cushions from the chairs in the lobby to sleep on, which wouldn't have been an issue (e.g. I wouldn't have noticed it) except that the WiFi did not work well in our room, so we had to go down to the lobby to use the WiFi most of the time we were there. The rooms were basically shoe boxes, which is fine if your bags consist of a backpack with no additional bags. However, we had multiple bags, which took up most of the walking space in the room. The bed was hard as a rock (which is fine if you like that sort of thing), and the linen was not exactly the cleanest. However, when you pay under $15 for the deal, it can work better than a hostel for a traveling couple, so take it for what it's worth.

Plussat: Since we drove there, being able to park the car at the porch is the best feature for us

Miinukset: Wish there is a pantry with microwave and water faucet

Plussat: Very basic resort. Breakfast is Thai and is not western-oriented style. Airco works fine. For an overnight stay fine.

Miinukset: Basic rooms and facilities

Plussat: Nice staff

Miinukset: Some ants in the room

Plussat: All great! Good place!

Miinukset: -

Plussat: The staff was extremely friendly and helpful. They arranged to take and pick us up at the airport.

Plussat: We had a little terrace just across the reception and the restaurant which made it convenient to eat and spend time overthere :))

Miinukset: The staff spoke 0 english and by that i really mean 0 so we were unable to discuss the transport or transfer, payment etc. Upon our arrival, we got a “transfer” from the employee in his personal car, who went back to work after he drove us for 350 tbh, which we strictly needed to pay cash to the hotel without the receipt which was clearly a fraud. breakfast was very poor. Only toast with jam and rice soup to eat, + juice, water and non-drinkable coffee. No milk, no fruits, no nothing else.

Plussat: Yhden yön oleskeluun hyvä. Iso ostoskeskus (central plaza) vieressä. Hotellin tuk tukilla 50 baht/suunta. Perhehuone tosi tilava(2 makuuhuonetta ja olohuone) sängyt mukavat.

Plussat: Clean with amazingly friendly staff. Great tuk tuk ride to the night market.

Plussat: They were great little 2 bedroom units. Very clean and had their own tuk tuk to take us to the shops and airport. Breakfast was also included

Miinukset: The bed was a bit hard

Plussat: Easy location

Miinukset: Was looking forward to a fried egg for breakfast as in pictures but just rice soup an toast

Plussat: Convenient for airport and seafood restaurant by the river Helpful polite staff Simple but nice breakfast Good room layout

Miinukset: Not a lot

Plussat: The cleanliness and comfortably.

Miinukset: The staff were trying to be as helpful as possibly could, but I do think that the staff needs to be able to speak better English. It would make the intended conversation way more flowing, easier, and stress free.

Plussat: Very nice staff :-)

Miinukset: The breakfast is just coffee and some cheap biscuits. Maybe I just expected much about it. But everything is fine. I had breakfast somewhere else.

Plussat: Clean and good location

Miinukset: They have little car parking lot

Plussat: its new, and has coffee shop next door.

Miinukset: parking lot is limited, but can park on the street

Plussat: clean and comfortable

Miinukset: no convenience stores near by.... ants

Plussat: value for money

Miinukset: wifi was out of service staff was on holiday... so another staff from different property had to come.... some wait time encountered

Plussat: My partner and I stayed in the deluxe room. It is very brown and could use a little facelift but it is very clean and comfortable. We both love the huge pool and gym. It’s fun to watch the fish and other wildlife in the river beside the hotel. The staff have a no to low English level but are eager to help and try to solve your problems should they arise. There are many breakfast options, both Thai and western. Wonderful coffee!

Plussat: My partner and I live in Suratthani but we wanted a mini getaway for the weekend. I read many of the reviews before choosing this hotel and I'm pretty confused by many of them, as well as the overall rating of this hotel. We stayed in a suite that was very comfortable and spacious with many amenities that are not usually available in hotel rooms. The view was beautiful and the room itself had character like it was right out of an old English farmhouse. Despite a wedding party and a huge political rally right across the road, we both slept soundly and heard nothing from our room. There was a variety of food available for breakfast including western and (delicious) Asian options. The pool was clean and well maintained; it also happens to be the biggest pool I've experienced in Thailand (and most other hotels I've been to around the world). It also had a serviceable gym with a view of the pool and palm trees, and the option for a variety of massages. My partner and I discussed it and we really cannot find any fault in this hotel. It was wonderful and we can't wait to return.

Plussat: Great service and staff. Very well managed property

Miinukset: All good

Plussat: It was clean and friendly and had a nice pool area

Miinukset: The pool was unclean. The hotel is not really geared up for western tourists.

Plussat: Good place for a layover on your way to the islands, they will arrange transport to the pier and on the boat to Koh Tao for 900 baht, other islands are probably cheaper.

Miinukset: Some mold issues in the bathroom, nothing major.

Plussat: The staffs were helpful, The wood floor was nice,

Miinukset: the bathroom was not clean, the wood door and the wood frame were peeling, Most everything was outdated.

Miinukset: Dirty and overpriced.

Plussat: Good value for money and staff very freindly

Plussat: Room was good

Miinukset: The shower was not very hot Reception and restaurant were freezing cold had to wear all the clothes that I had to go to dinner. Then after dinner had to go outside to try to thaw out before going up to the room, and in the room had to use the hair dryer to warm my head.

Plussat: Great location when you like shopping in Central, clean, big rooms, good wifi, smiles all over, lot of parking, just a good place.

Miinukset: Breakfast could be a littlebit better, fried eggs were cold. Good place but bit expensive....

Plussat: Nice room.

Miinukset: Breakfast was poor.

Plussat: Good spacious and clean rooms, Good Breakfast. Value for money.

Miinukset: The Air conditioner was noisy..They demanded a key deposit.

Plussat: For Surat Thani the hotel is quite good nice room and restaurant, good location, good parking facilities and a gym

Miinukset: The staff are mostly difficult to get on with and never smile. They charge an amount of money as a security deposit to give you a key card for your room and then if you ask for a second key it's a major issue for them I had to get angry and almost shout at them before I could get a second key

Plussat: Just used this hotel as we passed through on the way to the south, clean and great restaurant with delicious food.

Plussat: New build, good rooms

Miinukset: Better bathroom (hot !!!! Water required)

Miinukset: The hotel offered spa facilities, however on request they were not available. The hotel did not provide a shuttle service.

Plussat: big room, and plenty of parking lot. helpful staff and good location :) value for the money.

Plussat: Big room and good location. Near shopping mall and bus terminal. Not far from the airport. Parking is big enough for many cars. Helpful staff!

Plussat: The staff were helpful except for charging us twice and not taking the time to realize that they had done that.

Miinukset: They charged us twice. We had the documentation proving that we had already paid for the room. They charged us again anyway. I checked my credit card statement when I got home to confirm we had been charged twice.

Plussat: Nice location neat the river. Frogs croaking all night

Plussat: There's a convenient shop nearby which can supply urgent daily needs.

Miinukset: It's an apartment hotel with some monthly tenements. There are no restaurants around it.

Plussat: The room itself was clean. Meaning, the space where you're supposed to sleep, the bed sheets, and the towels. As far as that, I really thought the room section of the hotel... but it ends there.

Miinukset: 1. The toilet seat wasn't attached to the toilet (not the lid. The actual *seat*.) 1.5. The "bidet" / bum gun was more like a bum shower. Barely any water pressure. (Just .5 because it's kind of no big deal.) 2. The refrigerator... I opened it one time and it smelled like bad fish. Terrible. 3. The bathroom sink wouldn't drain. 4. The bathroom floor was wet when I came in, coupled with a foul smell. Not sure if the toilet was leaking.

Plussat: Really helpful due to a logistical problem, that freely contacted the airline company on our behalf and dealt with the situation calmly an efficiently.

Miinukset: It was a bit dirty. the bathroom floor towel hadn't been changed and there were lots of hairs on the bed linen.the toilet also appeared to not have been cleaned before our arrival. An outdoor terrace was available but with no lighting or chairs at disposition.

Plussat: It's spacious, clean and quiet.

Miinukset: No breakfast as I was told.

Plussat: It was big

Miinukset: Down an alley with drain works going outside the front door with no easy access without getting covered in mud, breakfast was the worst we had in three months of traveling, the tiled floor was more comfortable than the bed, it wasn't a penthouse. 5ks from anything

Plussat: Clean big room, quite location.

Miinukset: Bathroom needs improvement. Breakfast practically not existing - provided items can't be qualified as food!

Plussat: away from town

Miinukset: give electric cuttle for every room

Plussat: Excellent, courteous and helpful staff who made a special effort to assist when bad weather on a day trip severely delayed my return to extend my stay. Though fully booked, they were able to find a room for the night and ensured all my belongings left behind were safely returned!! Very grateful!!

Plussat: Clean, good value for money

Miinukset: old furniture for a recently renovated hotel

Plussat: Ok for one night to stay!

Miinukset: No safe

Plussat: Breakfast in bed.

Plussat: Staff

Miinukset: Cleanliness and facility.

Plussat: Nice staff.

Miinukset: A bit too many ants in the room. Also, wifi was unacceptably poor.

Plussat: They don't serve american breakfast...

Miinukset: I left my perfume in this hotel. I checked out at 7am and I only noticed that my perfume is missing when i checked my things in my luggage upon arriving in my new hotel in the evening. Immediately i called up the the front desk staff to inform them but they told me i don't left anything. Housekeeping staff are not being honest.. So sad..

Plussat: Good location near by shopping store

Miinukset: The room by the trees side it was very noisy from the mother-bike at night time, could not sleep well. and also the swimming pool much keep maintenance.

Plussat: The Bungalows are very old and the bathrooms need alto of work.

Miinukset: Location is good

Plussat: Escaped from Koh Samui because of strom Pabuk, needed to stay 1 night in Surat Thani. Charming hotel, pleasant located. Central plaza shopping mall with food court nearby. Very helpful hotel staff. Unexpected good breakfast buffet.

Miinukset: Mattresses very hard and old in the single beds. Breakfast ok, but nothing special. There was a wedding on this day / night in the hotel, so the guest went back to the rooms at 3 am and continued the party, very noisy!

Plussat: Reception and bellboy's were good, room was clean.

Miinukset: The Shower head was broken and couldn't change the spray. the bathroom caulking looks like they let a 3 year old loose with a tube of silicone, one of the worst looking jobs ever and it was done all around the bathroom. Aircon was very noisy.

Plussat: I didn't like anything. Very noisy place even you can't sleep and private concerts in the hall which will never let you sleep whole night. Not much options in breakfast. Wastage of money and time.

Miinukset: Nothing

Plussat: They have Smoking room

Miinukset: No save box In the room

Plussat: Very comfortable room with excellent shower. Breakfast also very good with lots of options and all you can eat. My wife and I always use this hotel when we go to visit her parents in Surat Thani.

Miinukset: There is nothing I dislike at all.

Plussat: Rooms are of reasonable size. Bathroom has a bath and a shower. The hotel calls itselfs a five star hotel but I think that 3 or maybe a starting 4 star is a better evaluation. Breakfast does not come up to a European standard. There are no buns, eggs are to be ordered two jams and nothing to make it worthwhile eventhough they ask 200bath per person. We are not used to take rice and curry in the morning so this was highly dissappointing. The hotel is very noisy. Traffic noises go on until the early morning hours. Room windows do not shut properly so you do hear these noises exremely well.

Miinukset: Rasters by the pool need attention. The sunbeds are broken too. Lots if noise in the room because the windows do not shut properly. No european breakfast available.