Lyon hotellit lähellä Theatre des Celestins

Plussat: Beautiful, well run hotel in a great location with stunning views over Lyon. We had a lovely dinner in the restaurant on one night and on another night at a small, well known restaurant booked for us by the hotel. The staff could not have been more helpful. We had a room on 2 floors with bedroom upstairs and sitting room and bathroom with separate wc downstairs. We were very happy with it, it had a Juliet balcony with beautiful views. This hotel has a lovely welcoming atmosphere.

Miinukset: It didn't matter much for us but walking back from the town the hotel is up a long flight of steps, however they do lead down into the heart of the old town which is very convenient. Driving isn't a problem though (apart from the one way system and roadworks when we were travelling) and there is parking outside the hotel and valet parking also.

Plussat: Location, service, view, room, dining, etc. are all impeccable. One of the best hotel I been to.

Plussat: Extremely professional and friendly staff throughout the hotel. Lovely hotel and the pool area was very nice as was breakfast on the terrace. Large bathroom

Miinukset: The price of the breakfast buffet was a bit steep.

Plussat: What we liked was everything! This is a beautiful (ex convent) hotel in a position overlooking Old Lyon, but also with views over the greater city, within a short distance (via a choice of two flights of approximately 200 steps each if you're on foot) of the centre of the old town.

Miinukset: There is nothing to dislike or criticise.

Plussat: The staff was amazing...especially Perrine and Morgan!

Miinukset: The bed pillows were oversized and hard. I would like the option of a goose down pillow. Also, a hand rail in the shower would be nice since the surface was slippery.

Plussat: Beautiful hotel with wonderful courteous staff

Plussat: Breakfasts were sublime. Staff were generally excellent and very happy to help.

Miinukset: Villa Florentine booked us a private limousine with chauffeur to greet us at the airport.........ONLY THEY DIDN'T CONFIRM IT THE DAY BEFORE AND SO NOBODY TURNED UP..........Being abandoned at the airport NOT A GOOD START. Very sloppy for a 5 star Relais et Chateaux establishment. A lot of distress for an elderly couple. As it was our Golden Wedding Anniversary, I had booked a table on Les Terrasses only to be refused admittance as they didn't have a note of my reservation and thus we were embarrassed and humiliated in front of the dining room. Eventually 30 minutes later after I was able to present a printed copy of my reservation, they found us a table !!......meantime my wife had changed to go somewhere else and effectively the whole sense of the occasion had been ruined.........Golden Wedding Anniversary (50 years). For what is supposed to be one of the finest dining rooms with the best Michelin starred 'gourmet food' around, even the food was less than average with very little taste. And yes we've eaten in many top establishments and so we know what to expect............and that wasn't it !! The food was very underwhelming, and I don't say that because of what went on before..........it really was NOT there on the taste department. On the domestic side, the towel rail in the en suite was thick with dust........every single rail......not to be expected in a 5 star establishment. The front of house staff did their very best to make up for these transgressions and voluntarily amended my bill. Unfortunately something you have been planning and organising for months can't be suddenly put right, even if they were cancelling the whole bill.........which they certainly didn't. It should have been a fairy tale stay with a fairy tale evening enjoying fine food and wines in a wonderful atmosphere and ambience......AND IT WAS NOT. RUINED WHAT SHOULD HAVE BEEN A THANKYOU TO MY WIFE FOR 50 YEARS OF MARRIAGE.

Plussat: isolated location but with good views from some rooms.

Miinukset: A number of rooms and suites are located in a building about 50 meters from the main building. lower down the hill with no views . From this building to the restaurant and swimming poll , guests have to navigate three elevators and walk about 100 meters, which is very inconvenient.

Plussat: My wife and I were very impressed by the extremely friendly and helpful welcome we received on arrival. Our room was beautiful with a lovely view over Lyon. The hotel itself is very stylish and in a great position, high above the old quarter.

Plussat: Fantastic location. WOnderful restaurant.Helpful staff.

Miinukset: No criticism of the property itself but visitors should be aware that it is located on a steep hillside. We were there during a heatwave so taxis were a necessity when returning from the town.

Plussat: Great location comfortable beds good service to a reasonable price.

Plussat: Good air-conditioning! Friendly, helpful staff.

Miinukset: Nothing.

Plussat: Comfortable, convenient to park, welcoming staff, spacious bedroom and bathroom.

Miinukset: Air conditioning a tad noisy but worked perfectly.

Plussat: Comfortable room

Miinukset: shower was very hard to get in and out of. Night auditor had difficulty printing out bill be fore payment

Plussat: Staff were really lovely

Plussat: Had a problem with climatization (aircon) the first night and they moved me to another room that next morning. Front desk staff were welcoming and always friendly. Location was fantastic. Less than a block to the river and opposite fourviere cathedral. Walking bridge to old lyon was right there too

Plussat: Right n the heart of the Presqu’île, close to quaint restaurants and great shopping and beautiful, historical buildings. Cozy and quiet and comfortable. This is a perfect spot for anyone visiting Lyon.

Plussat: Friendly reception, nice room, good air on and easy to use, location, recommendation to use La Scene for lunch on day 1 arrival

Miinukset: Improve breakfast service, make it clearer you can order cooked eggs, offer a second cup of coffee, clear used dishes off the table (very small table gets crowded very quickly with used dishes and staff don’t come to clear away.

Plussat: It’s location

Plussat: I really liked this charming little hotel in the city center of Lyon. Friendly staff and very comfortable bed!! I totally recommend it!

Miinukset: The hair dryer could be more powerful. This one is more like a light breeze. ;-) breakfast was good, offered quality products and was overall sufficient, some vegetables would have been the icing on the cake.

Plussat: Location was great! Staff very helpful and friendly. We arrived during a heat wave and spent a lot of time recovering in our beautiful air conditioned room. Excellent to receive two bottles of water in the bar fridge each day. This hotel is a gem!

Miinukset: Nothing

Plussat: Lovely location, really friendly staff. Very clean and comfortable room (102) that faced a quiet street.

Miinukset: The bed was uncomfortably too soft, but it is just personal opinion. Every morning noisy renovation/building work started at 9 a.m. right above.

Plussat: Excellent location, friendly and helpful staff, good wi-fi

Plussat: Everything else. Fantastic view and location. Great staff and facilities.

Miinukset: Coudn't maintain shower water temperature. Only one teabag of each flavour.

Plussat: Sijainti. Ystävällinen palvelu

Miinukset: Aamukahvi oli liian haaleaa

Miinukset: the room was too small, yet everything else was great.

Plussat: Central and a beautiful renovated building in the center of Lyon.

Miinukset: all is great so nothing to dislike.

Plussat: Location and staff service

Miinukset: Nothing

Plussat: The hotel staff were so helpfull and wellcoming .the location was the best.the room was big enough very clean with a wonderfull view and very comfortabel

Plussat: really nice location，and really nice room and staff

Miinukset: Nothing

Plussat: Great location

Miinukset: No valid parking or any parking at all, only public 3-5 min walk

Plussat: Hotellin sijainti oli erinomainen.

Miinukset: Aamiaisen hinta-laatusuhde oli kehno.

Plussat: -Excellent location -Good size rooms -Nice and clean -Reasonable value for money -Parking (public) near the hotel

Miinukset: Room was too small and it smelled musty

Plussat: Staff at reception were rude and not interested in the fact that they put us in a room without a view of the old town when I specifically asked if the room had been upgraded to an old town view, as confirmed in a message from Radisson. The reception staff the room was upgraded. It was clear after we had unpacked it hadn’t been and when I complained the receptionist said she didn’t have a record of the upgrade and we had to repack, go to reception and show her their text message. We then were allocated the room we had originally booked without an apology. The staff need proper management in customer care. If I treated my clients in this way I soon wouldn’t have a business. Sort it Radisson!!

Miinukset: See above

Plussat: Very nice rooms with a fantastic view of the city. Good breakfast.

Miinukset: A bit far from the centre.

Plussat: Aamiainen oli hyvä ja näkymät aamiaishuoneiden ikkunoista olivat ainutlaatuisen komeat (32.kerros!).

Miinukset: Huone olisi voinut olla vähän isompi.

Plussat: The view from the room was superb, the room had a kettle and a coffee machine which is rare in hotels in this part of the world. The open ceiling lobby was impressive.

Miinukset: the fact that they did not allow my 3 years kid with us, so I had to pay extra for a larger room.

Plussat: Clean, bright room.

Miinukset: Aircon cannot be adjusted.

Plussat: The hotel itself is cosy and rooms well equipped and clean. Good breakfast

Miinukset: Absence of parking free of charge

Plussat: The room, view and location.

Miinukset: The overall service is not what is expected from a big brand as Radisson. Starting from the obligation to leave a deposit for god knows which reason, the extremely busy reception which should be more staffed and other aspects. Let alone the housekeeping cleaning the room by 15h. The overall service and experience is a bit disappointing.

Plussat: The property can be seen from almost the whole city however finding it by car is a challenge with the current construction work in the area The hotel has good facilities and comfortable communal areas .

Miinukset: This hotel is best located for business rather than tourism as the tourist district is a 25 minute walk away. The hotel however was good and offered what you would expect from a Radisson Blu

Plussat: Hotellin huoneet ovat 32. kerroksesta ylöspäin, joten näkymät olivat huikeat. Huoneen ilmastointi toimi hyvin, vaikka Lyon käristyi 40 asteen helteessä. Huone oli viihtyisä, valoisa ja tilava. Plussaa vedenkeittimestä, sähköllä toimivista verhoista ja hyvästä sängystä! Aamiainen oli oikein hyvä ja salissa oli mukavasti tilaa.

Miinukset: Sijainti on noin parin kilometrin päässä keskustasta! Tosin vieressä suuri ostoskeskus ja lyhyt matka juna-asemalle, mistä sujuva yhteys lentokentälle. Ympärillä paljon rakennustöitä ja esim. raitiovaunut eivät olleet toiminnassa. Kävelimme kuitenkin kaikki matkat ilman julkista liikennettä.

Plussat: breakfast was great,

Miinukset: the room was hot but we were in he midst of a heat wave and the AC was not performing well.

Plussat: the location

Plussat: The service was amazing. We had to catch an international flight earlier in the evening so left our bags at the hotel while we walked around Lyon. On return to get our bags, we asked if we could have/pay for a quick shower before our flight as the heatwave was on and they kindly let us use the gym showers with a fresh towel and soap for free!. As we were leaving the hotel we were handed a bottle of complimentary water. We were blown away with the service, and our room had an amazing view! We will definitely stay there again on our return.

Miinukset: There was nothing negative. We thoroughly enjoyed the whole experience.

Plussat: Huoneisto oli siisti ja moderni. Henkilökunta oli ystävällistä ja huoneistossa kaikki oli kunnossa. Ilmastointi toimi oikein hyvin.

Miinukset: Naapurihuoneistoiden parvekkeilta kantautui tupakansavua sisälle omaan huoneistoon. Pieni keittiö oli epäkäytännöllinen.

Plussat: Clean, modern, convenient and comfortable

Miinukset: Breakfast offering was a little bland.

Plussat: Spacious room. Well equipped kitchen.

Miinukset: Old beds. The AC doesn’t reach the whole room. Very narrow entrance to the underground parking of the hotel.

Plussat: Staffs were very kind and sincere. The room was also clean and cozy (l love the design). My family was satisfied with the breakfast. I would like to mention one more thing. I left my stuff in the room by stupid mistake and checked out. After a few days, when I contact them for the stuff, they found it and sent it back to me by post. I appreciate their honesty and kindness.

Miinukset: My room was very close to the crossroad. It can be an advantage for transportation, but a bit noisy in the night if you want the windows to be open.

Plussat: Nice and hepful staff

Miinukset: Cleanliness in especially in the living room could have benn better. Bathroom was OK

Plussat: Juusto ja leikettä aamupalalla. Nam.

Miinukset: Tosi pieni aamupala huone. Voi tulla joskus täyttä. Me mahduttiin just.

Plussat: We liked our large, comfortable studio apartment for three, the two of us using the sofa-bed as a sofa. Kitchenette is well arranged and the Nespresso machine very nice. Excellent plumbing and fittings in the bathroom and shower.

Miinukset: We didn't like that there was only one elevator for such a large hotel. We could take the stairs to avoid the elevator traffic much of the time, but not with our luggage, when we had to wait quite a while when we were checking out. There is good metro service to the central station, except when the line breaks down as happened to us one night late.

Plussat: Very good location for families visiting Lion. Apartments are well equipped and size of the room are good. A very good relation between cost and quality.

Miinukset: The distance from the center is a 30 minutes walk, but if you like you can use underground/tram

Miinukset: Spacious rooms, clean and comfortable

Plussat: Spacious well-equipped room includes kitchen facilities. Free parking available in the surroundings of the hotel.

Miinukset: only one elevator, second bedroom without AC

Plussat: Comfortable room/beds in a good location