Näytä arvostelut, jotka mainitsevat
Room is quite nice and the location is very central.
The communication was quite difficult, as they simply left emails unanswered and would not look into my requests. Also, they did not have any manual dishwashing product.
I actually can’t rate the property as I haven’t spent the night there. However I can rate their customer friendliness and empathy. We had booked a room because we intended to visit the TEFAF fair, which abruptly closed down, much earlier than foreseen and just a few days before our stay, because people attending the fair had been tested positive to the Covid-19 virus. TEFAF is an international fair, meaning Maastricht (hotels, restaurants & bars) had been packed the whole week with people coming from all over the world and most probably some of them had been infected. Hence, the sanitary situation could be questioned. At the same time, everything closed down in Belgium and we were asked, by the Belgian government, to stay at home. It would have been insane for us to go to Maastricht in these circumstances. The hotel management didn’t want to here anything, only stating that “this was beyond their control”. I understand that ... the situation is a crisis, which is beyond anyone’s control! However a lot of places have arranged a free rebooking or find other arrangements. Hence, we lost 18€. Very very disappointing. The place might be very attractive but if this is the way they consider their customers, this is not the idea I have of hospitality. We were right not to go to Maastricht during this weekend: on Sunday, they closed all restaurants and bars.
Very nice place! Comfortable, modern! A fantastic view! and a quiet place! Perfect location in the city centre!
Just a smell coming from probably the tubes... and some towels had some holes... but tiny details as it was very clean...
Good location, nice view, clean.
Mattress thin and -for me- too soft, bedding was not up to date (filled with feathers, had to ask for ant-allergic/neutral cover, no such pillow was available), towels were old (not soft) and one had a big tear. A very serious complaint concerns the payment: without my permission, they already extracted the full amount four (!) days before my arrival. When I checked out, they wanted me to pay again. I showed them the email confirmation of the payment/extraction, and only then did they acknowledge it. Staff did not explain or apologize for this.
Ideal to have an apartment with hotel like facilities. Breakfast really good and such great and friendly staff!
Zenden Design Hotel Maastricht sijaitsee keskustassa, ja Vrijthof (aukio) ja Maastrichtin yliopisto 10 minuutin kävelymatkan päässä. Käytössäsi on ilmaiset sanomalehdet aulassa, kuivapesula-/pesulapalvelut ja kielitaitoinen henkilökunta.
Perustuu 1 446 arvosteluun
- Lähellä keskustaa
- Helppopääsyinen pysäköinti
- Tyylikäs hotelli
- Kaunis arkkitehtuuri
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.
Arvostelut: Zenden Design Hotel Maastricht
- Basilica of Our Lady 59 m
- Hoge Brug 145 m
- Helpoort 146 m
- Centre Ceramique 383 m
- Natural History Museum 0,5 km
- St. Janskerk 0,5 km
|Liège Bierset||29,2 km|
|Maastricht Randwyck||1,9 km|