Good stay, good price, friendly staff
Complimentary breakfast, good options. Indoor pool. Coffee bar 24/7
The carpets in the rooms need cleaning.
Quiet and comfortable if not luxurious
Room was clean and perfectly adequate at a reasonable price. Check in and out were easy.
Bedsheets were pilled and scratchy. Some grunge evident on curtains and upholstery.
We went some place else
We had a change of plans and needed to shorten our stay. I called within the amount of time allotted to make changes. They would not refund me a night stay. They instead said they could cancel my reservation and rebook for $5 more! Why would I pay $5 more to stay less time? We canceled our reservation and went else where.
Not a repeat customer
The location was convenient and the room was clean. Everything was satisfactory. Enjoyed the hot tub and pool.
I was surprised by the smaller size bed and pillows. I regret not having brought my own pillow. The bedding was not comfortable.Thin blanket. I prefer having a sink separate from the tub/toilet area. It makes it easier for more than one person to get ready at a time. The TV was directly across from one bed if that matters to whoever is in the other bed. Only shampoo not cream rinse in the bathroom. Every place I stay has both. Usually I bring my own but forgot this time. That was a bummer. There was nothing major to complain about but would try another place before staying again.
Clean & comfortable room.
Un-cleaned parking lot. Main entrance parking was blocked by hotel cars and there was no place to stop and unload luggage on a snowy day. Had to park far from the lobby entrance and drag bags in over 6 inch snow covered road and walkways.
No airport shuttle I selected
It was clean and seemed to have amenities that would be nice if I was there longer than one night.
I selected this hotel for the free airport shuttle. When I checked in and asked about the shuttle they told me they needed a 24 hour notice. All they could offer was to call a taxi for me. I said I could do that myself. Not happy. Also the bed was not very comfortable.
Nice quiet stay o
Room smelled like someone had previously smoked in it though it was non smoking room also room seemed damp no matter how we adjusted the air conditioner
Value for money
Nice big room. Good breakfast.
Second floor was awkward. You had to take elevator up and it was slow. I often simply walked out the back door and walked around to the front of the building simply to get to the lobby or the pool.
Accommodations met our needs. The rooms were comfortable and clean.
Our sausage at breakfast was cold, but otherwise it was good. If there had been a microwave I would have just heated them up. The eggs were hot
Clean, comfortable room. Breakfast was good.
Definitely recommend this hotel. Great location, very clean and comfortable.
The hotel was clean, safe, and updated. Breakfast service was excellant.
The people were friendly, the breakfast was good and the rooms were very clean. also liked that we could check in before 3:00 p.m. The only thing I thought was the price was too high.
The staff were great and the facilities good. Breakfast was fine and nothing really too bad with the hotel.
The location is miles away from the city of Madison, so unless you are driving expect to pay 25 dollars each way in taxi fare.
The staff was very friendly. The breakfast was very good with lots of selection and helpful chef. Quiet sitting areas.
Not complaining just found the pool area floor rather slippery.
Best Western East Towne Suites sijaitsee bisnesalueella, ja East Towne Mall (ostoskeskus) sijaitsee 2 minuutin ajomatkan päässä ja Madison Area Technical College 7 minuutin ajomatkan päässä. Käytössäsi on business center, express-sisäänkirjautuminen ja express-uloskirjautuminen. Tämä hotelli tarjoaa asiakkailleen 0 neliömetriä kokoustiloja, joihin kuuluu kokoushuone. Palveluihin kuuluu ilmainen pysäköinti.
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Best Western East Towne Suites on toteuttanut seuraavat toimenpiteet:
Päivittäinen siivous, saniteettituotteita saatavilla enemmän.
Aulassa mahdollisuus fyysiseen etäisyyteen.
Minimaalinen yhteys hotellin henkilökuntaan ja muihin vieraisiin.