Madison hotellia

Plussat: Staff were very friendly, beds were comfortable, nice pool and great breakfast!

Miinukset: No

Plussat: They were very friendly and accommodating the breakfast was awesome and the free shuttle was a bonus!

Miinukset: Nothing that stood out to us

Plussat: Very clean. Kind and attentive staff. Breakfast buffet had a lot of things and they were all fresh and nice, though it was kind of heavy on the sweets.

Miinukset: Not walking distance from capital square or campus (depending on what you consider walking distance), but they have a free shuttle with a 3-mile radius, which does reach capital square.

Plussat: The customer service was impeccable! So accommodating and friendly!

Miinukset: Bed was not as comfortable as I thought it would be but nevertheless a great stay!

Plussat: Great customer service. Friendly. Shuttle to town was nice.

Plussat: Great location close to Alliant Energy Center. Facilities were clean and breakfast was very good.

Plussat: When there was a problem with my first room, there was no hesitation to change to a different room. Excellant service! Also, bacon was not on the menu for breakfast, but Santiago made some especially for me and it was perfect!!!

Plussat: Great breakfast and the staff was very friendly

Miinukset: Location, a little out of the way but they do provide a free shuttle service.

Plussat: Clean, fresh, new. Willing to accommodate a breakfast request for a partner who does not eat pork. Staff made turkey sausage specifically for him. Was very much appreciated!

Miinukset: No!

Plussat: Staff, friendly

Miinukset: Nothing

Plussat: Clean friendly free shuttle to and from game-just perfect!!!

Miinukset: Nothing

Plussat: I loved the cleanliness of the hotel, our room was very well maintained. I loved the decor of the room, very restful. The breakfast was excellent, bacon was crisp. We really enjoyed our stay .

Miinukset: Loved everything !

Plussat: Beautiful view! Marvelous staff and excellent amenities! The breakfast options were well beyond your typical free continental breakfast that a lot of hotels offer. I was pleasantly surprised to have complimentary snacks in the room and a complimentary snack shop. The location is easily walkable to a variety of eateries, shopping, and other entertainment and attractions.

Miinukset: I was looking forward to eating there since everything else with the hotel was do stellar. Bassett Brunch Club restaurant really disappointed me. I ordered dinner. The food was lukewarm and smothered in unrecognizable and disgusting sauce. Additionally, college staff was lollygagging and had to to be flagged down for our check. The place was super busy so something must taste good. Maybe they need to stick to breakfast and brunch.

Plussat: Located right downtown. Within walking distance to many restaurants, Capitol, Union Terrace, etc.

Plussat: Great breakfast. Pity about the paper plates and the plastic utensils. Perfect location to explore the UW Campus and State Street.

Plussat: Anytime I come down to Madison, WI, I know that this is the hotel I trust to stay at. If it's busy (homecoming weekend) the hotel is still able to accommodate the rush. Staying here makes the trip so much better.

Miinukset: No. It's perfect.

Plussat: The view from our 10th floor room was wonderful. We could see the lake. Parking was easy and the location was perfect for our visit to Madison.

Plussat: The continental breakfast exceeded my expectations! They had so many different options!

Miinukset: The furniture seemed to be a little outdated as far as the couch and foot rest. It could've been going for the modern look.

Plussat: Location

Plussat: We stayed at this hotel for my daughters orientation and had wonderful experience!This hotel was new and clean, with all needed amenities ,excellent staff and service!I was very happy that we chose this hotel and would recommend it to anyone!

Miinukset: Parking is not included,but 15$ / night was not expensive!

Plussat: Good size room.

Miinukset: $15.00 to oral in hotel garage. Breakfast buffet was very mediocre

Plussat: Very clean. Free breakfast was great as well as all day coffee.

Plussat: Breakfast was good.

Miinukset: Charged an extra $15 for parking. Our room was right next to the elevators and was extremely noisy. Head board was not fastened down properly and bed was fairly firm.

Miinukset: Very disappointed that we had to pay for parking since we were already spending over $--- for the room!

Plussat: Comfortable bed. Recently new.

Miinukset: Bathroom floor was not clean. Appeared bathroom sink was not cleaned. Sheets looked crumbled.

Plussat: Friendly staff and excellent suite.

Plussat: The staff was friendly and met every request.

Miinukset: No

Plussat: The beds were EXTREMELY comfortable ! I have hip issues and I was able to sleep through the night and woke up with little pain!

Plussat: The hotel was newly remodeled and the rooms were very nice and comfortable and the staff was extremely helpful and nice.

Plussat: It felt like home and it was a enjoyable place to stay. The room and everything from the lobby to the pool were very clean. The staff was friendly, genuine, enthusiastic, and helpful. This location was close to restaurants and shopping. We would stay here again! Love the ceiling fan in the bedroom area and full size refrigerator! The air conditioner was very efficient too.

Miinukset: The water didn't get past lukewarm in the shower.

Plussat: Breakfast was really good! And to our surprise Monday-Thursday nights they have social hour with food/appetizers and drinks free of charge. Great food choices and it was enough that we didn’t have to go out and eat at a restaurant! Extra savings there on not having to eat out every night! The kitchen comes stocked with supplies to make easy dinners too!

Plussat: We are only there for the night but everyone was very nice. The room was extremely comfortable. Very clean. I would definitely stay here again. We left before the breakfast was being served but they did give us snacks for the road which was just great.:)

Miinukset: Parking was tight. I had to drive around 3 x before a spot opened up. I can see if they had any large conferences or sports groups they would be lacking parking. They did not have any large groups the night we stayed but it was a Saturday night.

Plussat: Close to highway. Surrounded by newer developement with plenty of shopping and restaurants. Rooms are spacious and clean. Nicely decorated. The bed was comfortable.

Miinukset: Bar inside shower door was broken.Toilet was loose. Some food items at breakfast bar were empty both mornings. To the hotel's defense though, there were several guests who piled their plates high like they weren't going to eat again for a week.

Plussat: Clean comfortable room, shops nearby, courteous staff, evening happy hour

Miinukset: Nothing

Plussat: The room was huge just so much more than expected. The free breakfast was good as any we've ever experienced.

Miinukset: we only stayed one night, but that was our fault.

Plussat: Gorgeous place

Plussat: They offered a shuttle service to downtown sites that we used 4 times.

Miinukset: There was not continental breakfast offered.

Plussat: Very good location - close to campus and downtown. Rooms are reasonably big and very comfortable. Breakfasts - are very good with big variety of food. Personnel is well trained and polite. It is good place for staying during business trips

Miinukset: t Everything was nice. Price is a little bit high - but all hotels in that district are expensive

Plussat: The location was excellent for the University of Wisconsin-Madison.

Plussat: The beds were suoer comfortable, the shower pressure was amazing, the staff was exceptional, hot cookies upon arrival, location was phenomenal, free parking!

Miinukset: Not a thing!

Plussat: Walking distance to the Kohl Center

Plussat: Proximity to kohl center and restaurants

Plussat: The room was perfect. Plenty of space and the finishes were first class

Miinukset: I could hear people in the hall, as I was in the bathroom. Also, there was a party across the street and it woke me up at 1:30. Better soundproofing in the walls and better windows would have prevented both issues. Regarding the party, I closed the night curtain and cranked the AC. It got cold, but the white noise overrode the party music. Also, the bed was completely warm and comfortable

Plussat: I love everything about Hilton hotels

Plussat: This hotel is in the heart of everything there is to do. The food was fantastic, rooms were very comfortable and the staff couldn't have been more helpful. This was my first trip to Madison, and trust me it won't be my last!

Plussat: Very clean and updated

Miinukset: No

Plussat: Starbucks coffee was great and all of the staff was very friendly. Beds were very comfortable.

Plussat: The facility and room was very clean.

Miinukset: Our room was on a corner where there were two main roads with traffic throughout the night. It was very loud and difficult to sleep.

Plussat: The hotel is good and breakfast was well served. It was comfortable to stay. Staff was good. Pool area was good and clean. We enjoyed staying this hotel.

Miinukset: Shower pressure was bad

Plussat: The hotel, while right off the highway and not scenic in the slightest, is super modern, absurdly clean (I had to fight off the cleaning staff multiple times), and overall quiet. The perfect stay for a travel or leisure trip.

Miinukset: The cleaning staff make their rounds what appears to be every thirty seconds (sarcasm).

Plussat: The property was very clean, staff was friendly, breakfast was hot and good. Bed was very comfy.

Plussat: Very polite staff. I slept here for only a short overnight stay but the staff was happy to prepare a little goody bag of food for breakfast. Great service. Very professional.

Plussat: Location.

Plussat: Breakfast, best workout room I have seen at a hotel, good pool

Miinukset: I didn't really like the bed. Mine had a big dip in the middle. Plus I was on the corner of the hotel so I heard semis air-breaking all night and morning.

Plussat: Very clean up to date great breakfast!

Miinukset: Kids from basketball tournament very loud not told to keep it down!

Plussat: Nice breakfast

Miinukset: Hot tub was not hot

Plussat: We have no complaints whatsoever. Brand new hotel so obviously very clean. Had pool and hot tub to ourselves both times in there. Contintal breakfast better than most. Nice variety and hot food kept hot. We asked for a late checkout, staff was great.

Plussat: Clean and friendly staff

Miinukset: Our type of rooms were overbooked; didn't appreciate that they put us in a smaller room without telling us at check-in and I had to go talk to staff in order to get the matter resolved but did appreciate being given another room at charge.

Plussat: Friendly staff and nice amenities

Miinukset: None

Plussat: The staff. The service. Breakfast.

Miinukset: We really had no problems and enjoyed our stay!

Plussat: The service is top notch. I was greeted by hotel employee and he was sincerely appreciative of my business. He was friendly and helpful. The breakfast staff was also very accomodating. I would definitely stay here again.

Plussat: I liked it was close to where I needed to go, the happy hour was great, and nice clean rooms. The staff was very nice and easy to work with

Miinukset: The pillows were not very comfortable. The cheese eggs were not very good, and didn't like taco eggs for breakfast, we had ants in our room, which they took care of right away, but thought we would have gotten a discount for next year but nothing

Plussat: filled a gap

Miinukset: Noise each morning outside window from work shops next door

Plussat: Breakfast was absolutely excellent !! They even played ball with us late bird sleepy heads. They left eggs available to us, also milk and cereal. Only was perhaps 10 minutes past actual shutdown of food and much appreciated indeed. Makes it easy to re-book at Comfort Inn next time in Madison :)

Miinukset: No complaints. Can't think of anything that was not very well done in our entire stay. The pool and spa temperature was perfect !

Plussat: Staff was very nice. In addition to a complimentary breakfast, they offered an evening happy hour with complimentary appetizers and drinks.

Miinukset: No.

Plussat: Breakfast was decent. Hot tub was nice and relaxing. Young man that checked us in was very nice.

Miinukset: Asked for additional pillows due to a back issue and they didn''t really have any available at the front desk. Breakfast was good, but the breakfast area could use a deep clean.

Plussat: Location! Friendly staff. Very clean and comfortable rooms. Nice pool and hot tub. Family friendly. Excellent free breakfast buffet.

Plussat: Excellent stay! Nice clean rooms. Very helpful host! Good cookies! Decent rate. Will definitely stay there again!!!

Plussat: Excellent! Very nice staff. We loved the breakfast and the weekday happy hour!

Plussat: Friendly staff

Miinukset: Some residual smoke smell in hallways

Plussat: Walk in shower was nice. Loved the bedding. Often I need more covers at a hotel but these were perfect. Good breakfast and friendly staff.

Miinukset: I little hard to find and we ended up having to park s long ways from the main door.

Plussat: The outside and inside were very clean and attractive.

Plussat: Comfort and the excellent staff who were on the spot for a couple small requests.

Plussat: Cleanliness; friendly staff; great breakfast

Miinukset: It was a bit off the beaten path. There was also lots of construction going on and we had to park in a weird spot.

Plussat: The pool, suite room size.

Miinukset: No.

Plussat: Overall it was nice. Friendly staff. Breakfast was pretty good. It was quiet. Rooms were large enough, with microwave -- refrigerator didn't have temperature control however, and I'd be uncomfortable eating leftovers. Pillows were comfortable and the bed.

Miinukset: I was difficult to get there -- especially in the dark. There are few good signs. The place was not as clean as it should have been. Overall it was clean, but there were crumbs in the bathroom, and there was hair on the bed we didn't use.

Plussat: This is a very large property that is a bit away from Madison proper activities but the value was worth the drive into town. It was extremely quiet, clean and the staff was very friendly. Probably not the place for you if you plan to run back and forth into town however that being said it was only about 6 miles away from the campus area. Would definitely stay here again.

Plussat: Very nice hotel! Staff is pleasant and accommodating. Will definitely stay here again.

Plussat: I loved the locations right off the high way. I also liked the pool area.

Miinukset: I would have liked for there to be a dinner option inside or nearby.

Plussat: Clean large bathroom. Good beds seemed like new lines. Nice room.

Miinukset: Bathrooms had yellowish orange paint and defused lighting. This was not good for putting makeup on. Very busy breakfast area not large enough for seating.

Plussat: Very attentive breakfast staff; nice desk staff who made a price match for a co-worker; new and clean rooms.

Miinukset: No.

Plussat: Clean. Quiet. Breakfast had something for everyone.

Miinukset: Sausage & eggs weren't very warm. Other than that everything else was good.

Plussat: Shuttle driver  made my back to back experiences here even better

Plussat: Clean, modern good location nice staff.

Miinukset: Poorly managed for the price. Very disorganized.

Plussat: Modern and great view of the capital from the bar.

Miinukset: parking is off site.

Plussat: Room was really clean and the staff were all friendly. Walking distance to all the fun stuff you can do downtown.

Miinukset: The sliding door of the shower keeps on opening.

Plussat: The rooms were modern and the fitness room was really nice (multiple treadmills)

Miinukset: Parking expensive ($25/day) and there is a ramp right next door where it's only $14.

Plussat: The view and staff are wonderful!

Miinukset: Pillows all too soft!!! Hair in sink and shower!

Plussat: Everything was great

Plussat: the sheets and pillows always smell like they are not laundered, my last stay prior to this they simply slapped the sheets and comforter on the bed but didn't actually make it- not good!

Miinukset: hmmmmm-

Miinukset: I was sent a a letter from the hotel manager apologizing for some inconvenience in my previous stay(air conditioner did not work). The letter invited me back and offered me "1/2 off on my next stay." I decided to stay in Madison for that "next stay" on my way from Minneapolis to Chicago to save on my hotel costs. Upon arriving at AC Hotel in Madison I was told that the letter would not be honored because I booked through a 3rd party. In the letter there was no mention of a 3rd party booking as a disqualifier. I appealed to the front desk representative who then went to talk with the hotel manager. The front desk rep advised me that the hotel manager restated that the letter would not be honored. The manager did have the courtesy to discuss the sitution directly with me.

Plussat: Location

Plussat: Location, style, rooftop wine bar

Miinukset: Return air vent at the room entrance runs all the time and is too noisy. Asked multiple staff members and was told that all rooms are the same. One of the staff came to the room and went to others and confirmed which showed good customer service

Plussat: Location, the room, the bed, the bathroom.

Miinukset: Shower could use a step.

Plussat: Great location

Plussat: Hotel was very nice and the location was perfect for us.

Plussat: Great room

Miinukset: Breakfast too expensive, for what you offering.

Plussat: I traveled with family here and the rooms were spacious and clean. I liked the view of a pond from my room. The location was quiet and calm. And the best of all, I had a very cozy and comfortable sleep.

Miinukset: They should provide enough toiletries for the number of guests in the room.

Plussat: Staff

Miinukset: Location. Safe but far from town center

Plussat: I love the layout of the room and the bathroom. It's a quiet hotel, you don't seem to hear all the noises from the other rooms. I specifically look for this location, as I truly enjoy it.

Miinukset: Just realize that breakfast is not complimentary. But is fairly priced. Their parking lot is small, and there is not an easy path from the upper lot to the entrance. You're walking between other guests cars and could very easily brush into them.

Plussat: The people were fantastic, especially the woman who checked us in and hotel employee, who helped us with our bags to the car and helped us load them into the car.

Miinukset: Slow drain in sink in bathroom was disturbing. It suggests that the drain is restricted and hasn't been cleaned in a long time.

Plussat: Clean, new, fresh. Friendly staff. Good location.

Plussat: Nice rooms, comfy beds, good value

Miinukset: Breakfast was not included and then only so-so.

Plussat: Very nice and accommodating older gentleman at front desk. Great room. Nice layout, 2 TVs.

Plussat: Great breakfast for a reasonable charge. Room set up was nice with 2 TV's.

Miinukset: Nice to have 24 hour swim with baby so could go swimming at 6:30a.m. although pool area is small. More information could be given at check in for amenities, times, etc. as found nothing in room or on TV.

Plussat: was clean and the restroom was a nice setup also like the 2 tv's in the room

Plussat: Loved the room. The staff was very friendly. I figured out how to order room service and the steak meal I enjoyed in my room was awesome. The shuttle service is so efficient and helpful. The driver was charming. But, at the end of the day, what matters is how comfortable the bed, how soft and clean the bedding, and how well you sleep. Bed was super comfy. Bedding fresh and soft. And it was pretty peaceful. Breakfast was hot, options plentiful and not like a standard free buffet. It was very pleasant seating area. Oh, and there's a liquor store across the street. if that's a deal breaker to you.

Miinukset: It was a little crowded for parking. And I'm a little surprised there wasn't one of those nifty informational binders you always find in hotel rooms, listing things like how to order laundry services or how to order room service, or even the menu of the inhouse restaurant.

Plussat: The room was very nice! Microwave and fridge. Felt very clean. Breakfast was great!

Miinukset: Wow-factor upon enter rm, but bathtub lining had ew-factor (worn/didn't match the upscale-feeling rm). Entry to pool was too far(had to go around the business ctr). I asked, but checkoutclerk didn't know about the promo on poster, I missed out on giftcard

Plussat: Nice beds.

Miinukset: Bathroom looks super used/old and dated. Hot Tub was out of service.

Plussat: Good breakfast. Comfortable rooms. Staff was excellent.

Plussat: Noise at night

Plussat: Clean room. Close to campus.

Miinukset: Heavy cigarette smoke coming through the ceiling vent in the bathroom. We had to keep the door closed at all times to prevent the room from smelling.

Plussat: Hielpef a lot digging car ou of snow and ice

Miinukset: Heater was pulling out of wall

Plussat: The complimentary breakfast and shuttle were very helpful during my stay. Great service for the cost!

Plussat: The pool and hot tub were an amazing addition to our stay at the hotel. It was a rainy night so getting to lounge inside and still have fun while we waited out the rain made our stay more enjoyable. And they offer a free shuttle service to places within a two mile range until 10:00pm. Helped save us money by dropping us off at our dinner location!

Plussat: Breakfast was better than we expected, everything was fresh and warm. Beds are very comfortable and soft that we bearly managed to watch movie till its end...not to fall asleep.

Miinukset: The hotel has an indoor pool without changing room, so bathrope would be usefull to have in room but there was no any...we traveled in November so it was little complicated to go to the pool in sweathers and boots.

Plussat: Close to Stadium

Miinukset: Checking could not be done early.

Plussat: Breakfast!! I appreciated the service and the shuttle option during the cold weather.

Plussat: Convenient to shopping and dining. Very clean and great breakfast!

Miinukset: Nothing

Plussat: The breakfast area was nice and bright and there was plenty of space

Miinukset: There was someome else's sock foumd next to the bed upon check in, the wifi didn't work at all for the 5 day duration of my stay and there were still Christmas decorations/planters outside

Miinukset: Room was a bit crowded with the king bed but other wise fine.

Plussat: Clean. Comfortable beds.

Miinukset: They advertised breakfast and shuttle to airport but neither were available when I had to leave which is fine but the hours for the shuttle should be disclosed & they could have had at least granola bars or something out for the early morning travelers.

Plussat: very nice hotel...clean. comfortable, and a great price.Nice whirlpool, workroom, breakfast, and great staff

Miinukset: only minor complaint was when two little kids used the whirlpool without their parent next to them

Plussat: Amenities were nice, free breakfast, wi-fi, parking, etc for a reasonable price

Plussat: Location is near interstate and near many restaurants and stores. Rooms are nicely furnished. Breakfast was good. Great value.Nice staff.

Miinukset: Noise from the highway.

Plussat: Room was spacious clean laid out well. Staff was pleasant, accommodating, and efficient.

Miinukset: Nothing comes to mind!

Plussat: I checked into this hotel after the privious hotel booked through you was in hospitable. How come you anly ask for a rating of the good hotels? your customer rating is mnis leading

Plussat: location and staff

Miinukset: room wasn't ready when I arrived as scheduled. I had to check in at midnight after wedding. not the biggest issue but I take medications and leaving thenm in car which I'm sure isn't good. overall a very good experience thx

Plussat: Nice beds. Spacious room. Friendly staff.

Miinukset: Somewhat awkward layout of room. Pretty pricey.

Plussat: Very clean! Staff was welcoming friendly and helpful!