Madison hotellia

Plussat: It was Brady clean. VERY friendly staff and the pool and hot tub area was well kekept.

Miinukset: No.

Plussat: The staff in the bar/restaurant was very nice and upstanding.

Miinukset: The person that checked us in didn't give us the free drink or breakfast coupons that she was supposed to. The bartender asked us why we didn't have them. That is the only way we even knew they existed and we were supposed to receive them.

Plussat: The fairness they demonstrated when I experienced a problem with the assigned room

Miinukset: No. They were great!

Plussat: The rooms were big and roomy. Attractive toiletries. Free bottled water was a nice touch.

Miinukset: The breakfast was mediocre. They didn't even have yogurt. Not enough towels.

Plussat: Location was the best - easy check in and a good internet connection.

Miinukset: Booked two rooms at the same time - both were different type rooms one being a suite and were on opposite sides of the hotel.

Plussat: Easy to use elevator, card to door lock, fast checkin

Miinukset: Smokers in front of main reception door!!! The smell entered as automatic doors opened and closed. Anyone relaxing in front lobby got smacked with it. Also, the hotel used to have a buffet for us for breakfast. We chose this place because of it. We were told, yes! We have a breakfast! Ummm... not told it it wasn’t included! Room 220 has a mini fridge. But when we opened it, the ice area was frozen over with a thick glacier like layer! There was something in there: a Dove ice cream bar! We let the evening staff know. Which was another odd conversation: I asked where the ice machine was for the second floor. She did not know and had to look it up. Wow.

Plussat: The room was clean and comfortable.

Miinukset: The refrigerator did not get cold. We were not informed that breakfast was not included in our stay which caused time delays for scheduled doctors appointments.

Plussat: Rooms are spacious.

Miinukset: No

Plussat: Nothing! Freezing cold room! Crappy breakfast! Runny eggs & greasy "sausage".

Miinukset: Our room was FREEZING COLD!Vranked the "heat" to 90 & did nothing but blow cold air! Was told there was no other rooms available. Had to go down to the front desk @ 11:00pm to get 3 blankets. We slept in long pants, sweatshirts and ALL the blankets.

Plussat: Clean comfortable room. Well maintained facility.

Miinukset: Location was a little hard to get to. Hotel was very spread out... my room was about a 300 yard walk from the restaurant.

Plussat: location, decor, comfort, people

Miinukset: exterior sign too small

Plussat: Top Notch place for the money. Nice room, good breakfast in a great location. Hope to stay here again.

Miinukset: No - all good.

Plussat: The room setup, pool/hot tub, and and lobby were all really nice. The layout and vibe of the lobby/lounge is such a great place to hangout. There is so much space and seating that you don't feel like you're imposing on anyone or vise versa while spending time there. All the seating was very comfortable, the fireplace is very nice as well and the ability to control TVs individually in the lounge/lobby is a great feature- there were a lot of TVs. My favorite part of the hotel is the lounge. The breakfast was awesome- definitely has plenty of options that were pleasantly unexpected.

Miinukset: The bed was too firm so I didnt get a good night sleep- but maybe to someone else this is comfortable. The comforter on the bed was very nice, and the room had it's own heat/AC unit- not just a unit sticking out of the wall. For the price we pay for the hotel, parking should be included. This was the first place I stayed where it was not. If you have to charge parking it should not be $15 a night. I would recommend $5-$10 max a night or FREE. It just comes off as being stingy, not classy for a hotel.

Plussat: Very clean.

Miinukset: Lack of information of parking and getting out.

Plussat: Located right downtown. Within walking distance to many restaurants, Capitol, Union Terrace, etc.

Plussat: Anytime I come down to Madison, WI, I know that this is the hotel I trust to stay at. If it's busy (homecoming weekend) the hotel is still able to accommodate the rush. Staying here makes the trip so much better.

Miinukset: No. It's perfect.

Plussat: Clean, new, warm pool

Miinukset: Sealed windows and synthetic air inside room

Plussat: Location

Plussat: Everything is always great at that location. Love the proximity to the ice arena and breakfast is always great. Rooms are always clean.

Plussat: Friendly staff, nice happy hour, great play pool and whirl pool, all around nice and clean.

Miinukset: Continental breakfast quality has declined.

Plussat: Location, breakfast, staff

Plussat: The staff was very friendly and the hotel was extremely clean. A great place to stay!

Plussat: Helpful staff. Left a pair of walking shoes in my room. The staff tracked them down, called me back and arranged for shipping.

Plussat: Great location and atmosphere Prompt pickup from airport Friendly helpful staff

Plussat: Great location, fun decor and good atmosphere. Staff was excellent.

Miinukset: Room was small, WiFi did not work... :( big negative for buisness visit

Plussat: Great location close to the lake and right on the edge of campus. The place was quirky and fun - no boring Super 8 style accommodations. The sheets were crisp and clean and the bed comfortable. The bar was great fun.

Miinukset: They charged $25 for over night parking which is crazy ridiculous!! This is the middle of Wisconsin not Manhattan.

Miinukset: Stayed previously and had an immaculately clean room, this time it was not also Poindexter was out of all breakfast items our first morning.

Plussat: Location.

Miinukset: No coffee in rooms and a charge of 5.00 for a bottle of water left in the room.

Plussat: The Graduate is fun and kitschy. The rooms are on the small side but comfortable. The location is great. The staff is always friendly. I have now booked my fourth stay. The only thing it’s missing is room service. I recommend it to anyone who likes a unique and creative environment.

Miinukset: Room was very hot and there was there didn't seem to be a place to change the temperature. Eventually figured out that the one window would open a crack which made it bearable again.

Plussat: LoFion good

Miinukset: Bathroom is small. Rooms need upgrading temperature in room was very cold due to leaky windows.

Plussat: Close to places nice walking distance

Miinukset: You charge for room water? Really. You overcharged my card 145.32 The valet parking was a nightmare I had to walk a block w my bags to get to my car. Wasn’t even pulled up to the curb in front. A loud pounding on my room door early am about a car I open the door and the guy has the wrong room unbelievable

Plussat: Nice location close to everything we wanted. Fun vibe, cute room, nice bathroom (we ended up getting an accessible room so the bathroom was pretty big.)

Miinukset: Don't love having to pay for parking. There was no coffee maker in the room so you have to go downstairs to the coffee shop and they will give you complimentary coffee but you have to pay for tea! Walls very thin and we could not sleep in the morning.

Plussat: Location and theme

Miinukset: Coffee maker in room was broke and tight quarters

Plussat: This hotel was awesome! The interior design was unique and inviting. The staff was helpful. The beds were comfortable. Everything we needed was available to us. Highly recommended. We will be staying here again!

Miinukset: We were unaware their was only street parking until 8 am, and the only option was a $25 valet. We should have expected this as it was a prime downtown location.

Plussat: All the extras

Plussat: Nice breakfast included

Miinukset: Rooms very warm and air make annoying whistling/ chirping sound that kept waking us up at night.

Miinukset: I stayed at another americinn in northern wi it was amazing. So when we decided to stay at this location i was expecting the same. The staff was nice. The bed was hard as a rock, the heater ac cover fell of 30 times and has nothing to attach too. The mirrors were all dirty. There was a whole in the wall in the kick board. Oh and they charged my credit 3 times.

Plussat: The price and breakfast

Miinukset: The manger is a no good trouble maker. If I could really express my mind my post would be deleted.

Plussat: Pool was nice, breakfast was great, the Hotel staff were great ! , The check in Manager Bishop was very professional

Miinukset: Non Applicable

Plussat: Staff are very helpful & friendly. We love the pool & hot tub no overpowering smell of chlorine! The breakfast is great! Lots of variety & very tasty! Clean rooms & extra pillows. Close to Children's Hospital. We love staying at this hotel!

Miinukset: Everything was superb :)

Plussat: Clean, friendly staff, great breakfast, and free apps and beer during happy hour.

Miinukset: The remote wasn’t clean. I wiped it with a sanitary wipe and the whip turned black. I imagine every hotel has this occur. It might be an overlooked item that definitely carries tons of germs.

Plussat: Loved it, staff was nice and convenient loct

Miinukset: Fridge didn't work

Plussat: The room was a great size. The free breakfast was the best that I have ever been offered at a hotel. I truly believe I got way more than I paid for by staying here. I will defiantly be returning. It was very kid friendly as well.

Miinukset: I cannot think of any cons.

Plussat: Very good location. Breakfast very good, a lot of choice, inluded in the room price, and the space for having breakfast very cosy and clean. Room very nice and clean. Free cofee and tea in the lobby - great!

Miinukset: We had ants and another type of bug in our room crawling on our beds, walls, and on the furniture. We called the front desk 6 times. It took over 2 hours to get a new room. No apologies from staff, made us feel like a burden. We won't go back!!

Plussat: Check in easy, room great, staff very nice, breakfast very good. Beds comfy!!

Plussat: The provided breakfast was very good, the beds were comfortable and the size of the room was very convenient. Complementary self parking is so convenient and not the norm in this area, game changer!

Miinukset: The couch/sofa bed I had a bit of wear and tear and just overall looks drab and dated. Maybe time for a refresh!

Plussat: Clean, well designed accommodations with nice view of the city.

Plussat: Great location for downtown entertainment. Beautiful rooms at a great price, delicious breakfast and a friendly staff that is ready to help out when needed! We have been here a couple of times now and will continue to stay here when we can!

Miinukset: Not a thing!

Plussat: Beautiful, spacious room. Very clean. Great breakfast, with lots of choices - always filled and clean. Free parking. Very friendly, helpful staff.

Miinukset: No

Plussat: Fancy!

Miinukset: No

Plussat: Location and parking, staff were friendly, breakfast and bar offered good options.

Miinukset: The decor was worn out looking, the room did not contain a safe, the pool was out of order.

Plussat: Nice place

Miinukset: No onsite dining

Miinukset: No hot tub

Plussat: The location was nice!

Miinukset: Some stuff like the closet doors were broken but based on the interactions with the staff previously, I knew that nothing would be done to address the issue. We scheduled a shuttle to pick us up to take us to a wedding only to see it drive away when we arrived on time for it. When we did get in, the seats were wet and the driver got lost.

Miinukset: Managing the hvac system and the TV guide did not match the tv stations ... no guide on the hotel itself although the TV guide in the room indicated that it was channel 3 ...

Plussat: Breakfast., large room

Miinukset: No hot tub

Plussat: The property was updated and clean. The breakfast was fantastic.

Plussat: We liked how quiet it was.

Miinukset: Our door had a giant gap.Building settled.

Plussat: The breakfast was a true bonus! Made to order food. Pleasant change from typical breakfast in hotels. We stayed in a suite and the pull out sofa bed was very comfortable.

Miinukset: Everything was grand!

Plussat: Location: very closed to the West Towne Mall

Miinukset: The hotel room was facing the back of a building with some trash cans, and it does not have an oven, even though it says the room is equipped with an oven under room description.

Plussat: Staff was very friendly and helpful - great breakfast!

Miinukset: Sofa sleeper is horrible- you can feel the metal bars and we had to get a second room on our second night Because our kids were has so much back pain from the sofa sleeper

Plussat: breakfast was simple but sufficient, the room was clean, but the hot water was only warm, and the TV didn't work (but I didn't need it anyways).

Plussat: The place couldn’t have been any better!!!

Miinukset: Nothing!!!

Miinukset: There was no regular pancake syrup the butter was hard ,take it out of the fridge the bacon is as thin as tissue paper

Plussat: Good location

Miinukset: For what ever reason we only had worm water in shower . On the second day they offered to move us to another room but we had already settled in.

Plussat: Convenient location, fantastic breakfast, great rooms, nice and friendly and attentive staff.

Miinukset: No

Miinukset: bedroom way to loud you hear everybody walking around could not sleep and heater made loud buzzing noise could get no sleep

Plussat: Bed was extremely uncomfortable. So much so, we're checking out early and paying to stay somewhere else.

Miinukset: Bed and shower

Plussat: Breakfast great room also beds sweet

Plussat: Front desk staff was great

Miinukset: I have machine and vending machine were in disrepair. Breakfast area was not properly stocked with dishes, no bowls and no spoons available. Breakfast area worker did not greet our family.

Plussat: Nice staff, great breakfast!

Miinukset: Light flickering in bathroom

Plussat: Staff was friendly.

Miinukset: Temperature in room was difficult to control. It was either to hot or to cold. Breakfast wasn't very good. Eggs didn't taste good and sweet roll was hard and dry.

Plussat: The outdoor walkway nearby the river was very nice.

Miinukset: Check in staff was cold, asking only required info. No attempt to connect with even a question like what brings you to Madison? The toilet had not been cleaned with a brush and cleanser in sometime as it had that dark growth of mold or mildew.

Plussat: A clean place to stay during the outbreak. Breakfast food was prepackaged so the were no concerns about food safety and contamination. The hotel definitely flooded the CDC recommendations.

Miinukset: Carpets need to be vacuumed thoroughly to remove all debris. Stepping on "something" in the dark is quite unpleasant.

Miinukset: The hotel was fine but no thanks to booking.com who never made the reservation. I called the next day to confirm thank god and made a real reservation

Plussat: The cleanliness and kind staff.

Miinukset: I have no complaints

Plussat: Breakfast was awesome, yummy, well restocked and the breakfast was very helpful and always on his feet. Wide selection incl. fresh fruit, hot oatmeal. Hot breakfast included choice of egg cheese omelets/ham/bacon one morning and scrambled eggs/biscuit and gravy the next as well as oatmeal; cold options were selection of four cereals, yogurts, (sweet) bread or waffles (pour the dough plus wafflemaker). What I liked best was actual dishes and silverware as I hate to eat and drink from styrofoam - way to go environmental friendly! The pool area was clean and water was warm enough. They even had some balls out for kids to play with. Oh, and free cookies and a water dispenser in the lobby!

Miinukset: I felt I overpaid for what we got. Pool and breakfast were awesome, but some downsides were noted. When the door to our room was opened, it smelled like "welcome to granny's old wardrobe", some stale, stuffy, musty smell. We found an old paper bag stuffed between the microwave and the cabinet that housekeeping overlooked. Otherwise, the room was clean, though. Our room was facing the freeway and you could hear cars all night. It was also located right next to a second exit, so we heard the door bang a lot. Badly soundproofed, too, while our neighbors were pretty quiet, we could hear them move one floor above us.

Plussat: Comfortable pillow‘s

Miinukset: Needed updating

Plussat: Great place to stay! Clean, friendly staff and delicious cookies as you come in!!

Plussat: Easy check in.

Miinukset: No

Plussat: There was bedbugs there was bad service no fresh cookies no fresh food the food was hard there was no Juice during breakfast it was bad service all the way around the board there was a creepy man That stared at you at the front desk for a minute on end!!

Plussat: The male at the front desk was very friendly. He made sure our stay was very enjoyable.

Plussat: Clean. Mostly just clean. I do not know about the tv or pool or whatnot. I was there in room for less than 6 hours.

Miinukset: No coffee in lobby at 10 am. No light roast coffee in room. Loud door banging noises in morning - and I mean more than say 3-5 times. Woke me back up from my light slumber every time. Lots of things, really.

Plussat: Nice waterpark and great access from poolside rooms.

Miinukset: No managers reception happy hour. Breakfast was disappointing, even in light of a 5.95 price.

Miinukset: Got to room and toliet was clogged and the phone didnt work and was broken. The restaurant had the wrong specials listed and were out of a lot of items

Miinukset: Pool was mainly for children, did not realize that when we booked

Plussat: Clean. Comfortable quiet and accommodating staff

Plussat: The rooms are spacious and very clean. Love the whirlpool tub and walk in shower. Also an unlimited amount of hot water.

Miinukset: We were double billed and now have to wait 3 to 5 days to have our money credited back to our account

Plussat: nice lobby. beds comfortable

Miinukset: shower & hot water very poor. no complimentary breakfast. ran out of coffee. rooms very average. TV smaller and below average.

Plussat: Pool area

Miinukset: Pool bar and hotel bar were closed. Lots of kids running, chaos, dangerous. Restaurant service super slow and got husband's meal wrong twice. Esshower water temperature was horrible. Super cold or scalding hot.

Plussat: Every thing

Miinukset: That they dont have free breakfast

Plussat: Nothing about the hotel but had an awesome restaurant connected to it.

Miinukset: this is a old run down property, they are renovating so there is dust all over, I don't know why they just don't close and refurbish. Dirty, dungy, loud and uncomfortable. do not recommend until they are done pounding nails

Plussat: This hotel had an old school kind of charm. The rooms were clean and spacious. The water park downstairs is heaven on earth for the kids!

Miinukset: This hotel is old and you can tell it. Some of it is very new but a lot of it needs upgrading. The soda and snack machines either did not work at all or took double the money. And No breakfast?! Not so much as a piece of toast for $--- a night???

Plussat: Excellent location. Pet friendly, staff was great and the breakfast was one the best for his level of hotels.

Plussat: There was nothing at all about this hotel that I liked.

Miinukset: The room was Ill lit. The room felt dark dingy... not very clean. The carpet was old, stained and lifted. The curtains were retro 70'sh. The bathtub drain backed up when taking a shower. The parking spaces were tight. I would NOT stay at this hotel again

Plussat: Everything

Miinukset: Everything was great

Plussat: Quite fan on heater and easy to adjust temperature.

Miinukset: It was fine

Plussat: its location.

Miinukset: It was very noisy beginning at 4:40 am.

Plussat: Breakfast was all that was advertized and was very good.

Miinukset: all was good except for the remodeling construction(hot tub was closed off)

Plussat: excellent breakfast

Miinukset: Had handicap room (#341). Long ways from the front entrance for a handicapped person to walk. Pool pretty cold. Pool floor slippery.

Plussat: Breakfast was delicious-hot waffles, hot scrambled eggs-two styles, breakfast potatoes, bacon, sausage and ham, pastries, breads, fruit, coffee, milk, several juices.

Miinukset: Just beginning a remodeling project. The property is showing some wear. Outside area in need of litter pickup.

Plussat: Decent wifi spacious rooms

Miinukset: Check your room well.. we caught an extra charge due to a cup with cigarette left by a previous renter on balcony

Plussat: We arrived very late at night and the front desk clerk was very welcoming. The room was beautiful and very clean. I loved the Keurig coffee maker! Perfect location. There are a lot of restaurants and shopping right there by the hotel!

Plussat: The location was very good for our purposes and was much nicer than we expected...will definitely stay again.

Plussat: Room was very nice, spacious, and clean. Staff that I encountered were polite and friendly. Breakfast was excellent with scrambled eggs, bacon, sausage, breakfast potatoes, and a wide variety of continental items.

Plussat: I did not like anything.This place is in very poor condition. The room had chipping paint(chunks hanging from the ceiling), toilet over flowed after one flush,room was not clean(dusty, smells, dirty blankets). Staff was rude-no extra linens for couch.

Miinukset: This place was dirty-carpets had visible dirt, garbage cans were over flowing in the lobby and halls(I check in at 7pm). The whirlpool did not work and was falling apart. The pool had black stuff at the bottom of it. Breakfast was stale(old cereal, etc

Plussat: It was a wonderful stay and staff was friendly and assisted us in finding a bowling alley for our evening entertainment

Plussat: Picked up the key but never made it back for my overnight stay.

Miinukset: View was only highway activity.

Plussat: My husband and I stayed there with our 2 year old and infant daughter while waiting to move into a new house. Staff was so helpful and even gave us a good deal, for the amount of days we spent there. They really did make us feel at home, and I would stay there again. I could tell that they were short handed with housekeeping staff, but it didn't affect our stay!

Miinukset: The beds are really firm. I had a sore back every morning when I woke up. Not a big deal, but plusher beds would make it perfect!

Plussat: The staff was super nice and accommodating:)

Miinukset: My biggest complaint would be the walls. The pot smell from across and down the hall was actually incredibly nauseating. Now I'm mid 20s and I don't judge. We all have some activities we enjoy but honestly I wasnt happy smelling that all night. To each their own and what someone else does is not my business, more power to em. But maybe better air fresheners or update the filter system idk lol other than that it was great

Plussat: The room was nice with a whirlpool in it.

Miinukset: Plastic covers on pillows were loud, the ceiling in room by the whirlpool was starting to come loose.

Plussat: quiet

Miinukset: Rooms need to be thoroughly cleaned, painted, heating registers need to be cleaned.

Plussat: Clean and friendly

Miinukset: All good

Plussat: Breakfast was ok, but just that, although for an included breakfast, It was fair enough.

Miinukset: Pools was in maintenance, so apart from not being able for use, the smell of paint was always there at night in the lobby elevator doors.

Plussat: Love staying here, clean rooms, staff is always helpful and friendly, and the free slot play from hotel is a nice plus also!

Miinukset: We booked a King Bed room, upon arrival all that was available was a double bed. We can do a queen, but a double doesnt leave much room for two people

Plussat: Morning continental breakfast was excellent.

Miinukset: Hotel was very under staffed and not very friendly. When you tried to call the front desk no one would answer. Front desk did not give clear directions as to its location; Very difficult to find without GPS.

Plussat: The staff and the 24 hour pool

Miinukset: The heat didn't work in our room. We were freezing the whole time.

Plussat: Cheap.

Miinukset: Hot tub looked like bubble bath. Don't know if it was that dirty or if someone put soap in it. Room was dingy and bed worn out. Lacked parking. Food was really bad!

Plussat: Bathroom seemed to be well maintained.

Miinukset: Never got the wakeup call I had asked for.

Plussat: Big room, plenty of space, separate work area

Miinukset: Internet and tv was not great at all

Plussat: That it doesn't allow pets! I am very allergic to cats and dogs and these days it's difficult to find a hotel that is pet free.

Miinukset: A lot of hotels these days have complimentary breakfast so I wrongly assumed this breakfast was. It would be helpful if in the buffet area the price was posted.

Plussat: Friendly staff, easy location

Miinukset: First room allocated had a nasty smell, I was moved to another room with no delay with apologies. Excellent customer handling!

Plussat: Nice place for the money.

Miinukset: Slow internet. If you have work to do, it will be frustrating.

Plussat: large, comfortable room

Miinukset: Bathtub slow drain

Plussat: Very clean and new. Friendly and helpful staff

Miinukset: No free continental breakfast

Plussat: It’s new and clean. The staff were very nice. The young bartender was friendly and social. I can’t remember her name starts with a D. The food is good and priced fairly. The hotel was $100 for one night which is a great price.

Miinukset: Everything was great

Plussat: Exactly as described.

Miinukset: Slow elevators^^

Plussat: The room was so great and it was a great value. We also loved the free coffee and the price of breakfast was very reasonable.

Miinukset: Nothing

Miinukset: The breakfast was terrible

Plussat: Friendly staff and nice amenities

Miinukset: None

Plussat: Value and location.

Miinukset: The mini fridge in the room was very load Every time it kicked on..Hard to get a good night's sleep.

Plussat: Friendly, helpful staff; clean, comfortable room

Plussat: The service is top notch. I was greeted by hotel employee and he was sincerely appreciative of my business. He was friendly and helpful. The breakfast staff was also very accomodating. I would definitely stay here again.

Plussat: Staff was very nice. In addition to a complimentary breakfast, they offered an evening happy hour with complimentary appetizers and drinks.

Miinukset: No.

Plussat: Vincent was a great representative!

Plussat: Location! Friendly staff. Very clean and comfortable rooms. Nice pool and hot tub. Family friendly. Excellent free breakfast buffet.

Plussat: Excellent! Very nice staff. We loved the breakfast and the weekday happy hour!

Plussat: The fresh cookies at 7 PM were awesome. The staff was very friendly and helped us find a good local place to eat. They were also accommodating to our 7 month old and had a crib set up in our room when we arrived.

Miinukset: Everything was wonderful.

Plussat: Goos breakfast. Vincent at the front desk was helpful and nice

Miinukset: We stayed here when a WIAA event was in town. We stayed across from laundry room on first floor. Was a bit noisy from people waljing in hall ways around 2 am or so. Next night was better

Plussat: Friendly staff

Miinukset: Some residual smoke smell in hallways