Hotel Elba Madrid Alcalá

Fresh Orange juice at Breakfast. Free airport shuttle. Location to Metro. Comfortable beds. Counter staff so helpful with advise, tours and directions.

The A/C difficult to turn on. Each time the room was cleaned the A/C was switched off so upon return in the afternoon the room was warm and took hours to cool down never reaching the set temp of only 23C. Breakfast was average but Fresh Orange juice a feature. I did get my bag stolen while on the footpath outside the Hotel but that is nothing to do with the Hotel.

Good choice of food for breakfast. Slightly out of my usual routes when in Madrid, but still acceptable. Nice and good looking reception

Rooms are clean and well set-up, maybe a little bit outdated the furniture

The buffet breakfast was excellent, good variety of produce.

Good breakfast, nice room,reception is helpful, . Once the shuttle was late by the traffic, one of reception staffs took over the original driver and drove very fast intend to meet the schedule, we are so appreciated what he did.

Soundproof is not good, we can hear the voice from next door, while there were talking

The greatest hospitality and the smiling service of the entire staff especially Ms Virginia from the Reception.

Nothing in specific

the room is very clean and breakfast is excellent

Easy access to city, exibition and airport - nice service with shuttle from airport

the room could be fantastic if there was cofee making facility.