Hotel Miau

Location is great - very easy to walk to all key nightlife locations from here.

Was disappointed in the front desk staff:there was a female at the desk, who, when my boyfriend was checking into the hotel late at night (which I had advised the hotel that morning), said to us 'your friend, boyfriend, whoever he is needs to show some ID before he can come in. Terribly rude and embarrassing. Which is a shame as the last time I stayed there there were 2 male front desk staff who were exceptionally nice.

We found the staff to be exceptionally courteous and helpful.

Internet services, friendlyness of staff

loud sex in the neighbour's room, lack of sound insulation?

Staff were excellent, available 24 hours a day and could not do enough. They knew everyone by name.

The square was very noisey late into the night but it is the centre of Madrid.