Hotel Puerta América

Just 10 minutes walk from the Ave, America Metro/bus station it’s a good location near the city centre. Modern, colourful and expansive the entrance and every level makes an impact. The hotel seems oriented to business people. Everything was clean and the room was spacious. Toiletries were fun and an excellent range, Good television connection and range of channels. We enjoyed touring the other levels to seethe different ideas the architects had come up with. There are gym facilities which looked good although we didn’t use them.

It surprised us that in this day and age the WiFi was not secure. There was no complimentary water,tea or coffee in the room which would have been welcoming, especially as prices for food and drinks in the hotel seemed unusually high. We could not find a hairdryer in the room. The mattress was a little on the firm side but this wouldn’t be a problem for everyone.

My room was kind of classic while I was expecting something more unusual. It was clean and comfy, but I picked this hotel for its design and was a bit disappointed

Staff at reception were helpful.

The interior design is strange and a bit uncomfortable.