Hotel Puerta America

Food was ok. Wine was over priced - one of the bottles was available for 7 euros in the local supermarket and 10x that at the hotel bar. Shower was placed over a sloping wall -you have to lean on the wall to get under it. No iron, only a steamer.

Long wait to be checked in despite several staff being available. Room was upgraded - it was entirely black, dimly lit and made from a plastic like material (corian). This means that you cannot see in your room without a torch. Hotel is a disaster!

Far away from the Center of Madrid,Is not really in the Neighborhood that is said to be.

The design looked nice. But was totally impractical as a hotel room actually.

Very dirty. Stained carpet throughout. Shower did not function correctly. Marks and damage to walls. Unfriendly reception staff. Impractical room design and very dangerous glass walls and doors which are easy to walk into accidentally.