location and comfort of the room/shower and bed
internet at extra cost
The location of the hotel is excellent, the area is beautiful and full of shops and good restaurants.
The staff of the hotel is completely useless. The internet service is terrible and you cannot expect some of the people in the reception to help you as the “internet service is provided by a third party”. Some of the staff can be rude and they don’t know much about client service. The rooms are small. Be aware of the cleaners because they don’t knock on the door before going into your room to clean it up. All in all not a great experience.
Staff friendly, excellent breakfast, good location.
Great breakfast service, plenty to choose from. Bath articles were very good. Hotel in a great quiet location with many restaurants near by and close to the Metro Station. Easy to walk to Colón, Cibeles, and even to Prado Museum.
We were give two interiors rooms with no views and little natural light. I think the hotel should mention upon reservation the kind of room they were giving us. Also, the rooms were for smokers, even though we have a non-smoking preference, and we were not contacted by the hotel. In one of the rooms we could smell the smoke. Although it is mentioned in the description, the hotel does not have a restaurant, only a bar that serves some (bad) meals and at a very expensive price (we paid 50 euros for 4 "canned" and small bolognesi and water).
Friendly and helpful staff. Excellent location for shopping. Quiet neighbourhood. Nice stroll from hotel to Prado museum through El Retiro park.
Not too far from the metro station Velazques. Good wireless connection, however you have to pay around 10 Euro for 24h. Good dimensions of bedroom and bathroom.
Coffee machine in bedroom would be appreciate as well as more TV channels.
great location, it's recently been renovated and it's clean and modern
Location was great
NH Madrid Lagasca sijaitsee keskustassa, joten Paseo de la Castellana löytyy kivenheiton päästä ja Buen Retiron puisto puolestaan vain 12 minuutin kävelymatkan päästä. Käytössäsi on business center, ilmaiset sanomalehdet aulassa ja kuivapesula-/pesulapalvelut. Tämä hotelli tarjoaa liikeasiakkailleen 7 kokoushuonetta. Palveluihin kuuluu maksullinen omatoiminen pysäköinti.
Perustuu 823 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.