URSO Hotel & Spa

The flowers were Lillies and highly fragrant. This is not suitable for the space . Very over powering

Location was excellent, very convenient and chic neighbourhood yet not in extremely touristy area. Rooms were cozy with high ceilings. Spa pool and Turkish bath area was nice. Liked that amenities were environmentally conscious (no small plastic bottles).

Mixed views on the staff. Couple of the concierge staff were excellent, including communication before arrival via emails. However, when main concierge was not available, other front desk staff were not as good, did not acknowledge us as we stood in line to check in even though not servicing any other customer, a bit short when we asked additional questions, and did not know the restaurants in the area. No one greeted us at the door, we took the luggage up the stairs to the lobby ourselves. None of these would normally be an issue, except this is supposed to be a luxury hotel.

Beautiful but flawed

Design, decor, and room size

Breakfast is a rip off. We ordered one omelette, two coffees m, two juices, and some fruit...60 euros!!!! When we complained we were told the charge was per person because we ordered two items. They refused to refund any portion of the sub-par, over priced meal. Left an awful taste in our mouth regarding the whole stay.