Mahabaleshwar hotellia

Plussat: It was a fantastic experience staying in le meridian. The reception needs to be particularly applauded for their cordial and friendly behavior. Special shout-out to Neha at the front desk, she is extremely nice and pleasant personality and very well behaved staff who made me and my family feel special. Convey our best wishes to her.

Miinukset: If I had to nit pick then one thing which let us down was that our car wasn't cleaned when we got it back. It was probably kept in a dusty area and hence covered fully in dust. It is not expected that u return the vehicle in such dirty state when it has accumulated layers of dust at your property. It was surely a let down after such a fabulous stay.

Plussat: The suite was well sized, facilities were on point and the service was exceptional. They had arrangements for our chauffeur as well for a minimal fee which is something that most high end hotels do not provide in this part of the world. Felt fresh and relaxed after the trip.

Miinukset: We had booked the tranquility suite. We had expected to have a good view of the valley from the room window. Sadly, we were disappointed as most of it was covered by trees disrupting the view. If we knew earlier, we would not pay so much to stay in a suite, rather stay in a normal room or at some other rival property with a better view.

Plussat: We had a pleasant stay @ bella vista resort.The location is apt. Property is well maintained. Facilities are good. We had a lunch,dinner and breakfast there only and the food was good. The staff was very courteous and helpful.

Miinukset: The extension phone was not working in our room. But that's fine because, the staffs were always available and service have been top notch.

Plussat: Good Property with helpful staff

Miinukset: Not cautioned about the property not being appropriate for senior citizens and handicapped persons. Housekeeping poor

Plussat: The garden and pool area is very nice. Great playground and games for the kids. The food in the restaurant was very tasty. The staff is very friendly and attentive.

Miinukset: The rooms are simple and clean but humidity is a problem.

Plussat: Good and co operative staff good food and calm place

Miinukset: The rate of food are too high

Plussat: Comfortable stay, good food, clean, good premises

Plussat: Every thing. I think it should be rated 7 or 8 stars . From Reception to Dining all staff deserve commendations. In my life I have travelled a lot and have stayed in many 5 Star hotels but this Resorts tops all.

Miinukset: There was a single small thing which I didn’t like. Every thing was Awesome.

Plussat: Rooms, landscape, wating area, spa.

Plussat: Rest all good they should not deceive us into booking by giving false offers

Miinukset: They offer 500rs credit with no condition apply while booking. And when u go to resort they will tell you to spend minimum 2000 to get 500 discount

Plussat: Excellent staff, great food, beautiful interior, amazing experience.

Miinukset: There is absolutely nothing to say I didn't liked it Infact this was really great experience with family stay.

Plussat: The spa was the standout. Excellent service and ambiance. The staff was really cooperative.

Miinukset: Wasn’t informed check out time. No hot water in the shower.

Plussat: Food quality is good

Miinukset: Shower not working properly

Plussat: the overall ambiance was nice .

Miinukset: Food was a bit expensive

Plussat: overall Hospitality , staff approach and location of property.

Miinukset: booking process should have include kids charges

Plussat: Staff was good Reception manager Gauri was considerate

Miinukset: Locks should be working well Rooms should be better furnished Phones.didnt work well No wifi in rooms

Plussat: only food and location..staff service...

Miinukset: room was not clean ...water leakage in room ... hot water ketly was stinging...before check in the guest staff should check all things......only staff and food quality was excellent...superb....location is very nice ...but there is not network and wi-fi facilities..

Plussat: Restaurant service was very personal and food of different variety was quite tasty. Recreational facilities are good.

Miinukset: You have to have your own transport as taxis are not around. Rooms are just ok not comparable with other Club Mahindra resorts but cost more.

Plussat: I like the location and the services

Plussat: Location was good close to market.

Miinukset: According to the price room size need to be big. Not comfortable for family having 2 kids.

Plussat: Perfect for short vacation

Miinukset: Improvement possible in Food Taste.

Plussat: Only location of resort...

Miinukset: I don't like staff.. we don't like food quality.. room wasn't clean at all.. west of money...it's not like a 4 star...they cost for a water bottle 90rs.. I always stay in 4 star hotel n they gave water bottle as a complimentary...

Plussat: Property is very nice. Can be done up more nicely.

Miinukset: Needs to be maintained more.

Plussat: Ambience was really nice pleasant atmosphere

Miinukset: Beds were not comfortable at all.Air conditioninig was not working properly

Plussat: Hotel location is very pleasant. Surrounded by lush green forests and flocked by some Monkeys in day time. The ambiance offers a vintage look. The surroundings can keep the shutterbugs busy all through the day. Families can have a calm and placid stay provided they have big pockets as the hotel room falls in 18% GST category.

Miinukset: Their Resturant Tiger Trail donot offer wide range of food variety. Its very limited especially pure vegetarian people will have a tough time. The price of the dishes donot justify the quantity.

Plussat: Nice view from room. Average breakfast. Helpful restaurant’s staff.

Miinukset: Hotel is not well maintained. Room and bathroom were not clean. Room was smelling. Price is too high for this quality of accommodation. I do not recommend staying.

Plussat: Front disk staff Sharad was helpful and the restaurant staffs are friendly..

Miinukset: Very old hotel.. need renovation.. booking.com should mention that they wants the payment in advance.. after booking we got so many mails that they wants their payment before 7 days of the date of the booking.. this first hotel which deals like this way.. the furniture are very old.. the towles are not clean and old ones..we moved the bed to search something was fallen and surprised that under the bed very dirty it seems they're cleaning only from side to side of the room.. don't recommend anyone to stay there.. specially who are foreigners (travelers coming from outside of India).. the stafss are very friendly and helpful and the hotel is close to the market only this thing is good.. the value of the money not worth it better to pay the same price for the other new resorts in the mahablishwar..

Plussat: When you stay in a property that has been part of Mahabaleshwar for over 120 years, it is a moment to reflect on the thousands of travellers who have wandered the same path. The property harkens back to the British period in India and boy must they have lived it up! Today it is a very well placed accommodation that is held to Heritage laws and therefore remains locked in a time and place. The staff are first rate and the guy at the front desk is very helpful indeed: Kapil Dev for he helped my spouse and I communicate with our driver and thus enabled a much for a successful trip that may have otherwise been. Citrus provides a clean, comfy stay without frills. The rooms are spacious, and the water in the morning hot. There is a fridge and the breakfast is really the biggest surprise for it is comprehensive and most satisfying. And, down the hill just a few metres is the renowned Mahabaleshwar market which you can dip into and wander back to peace and quiet in just a few minutes. Highly recommended.

Miinukset: Nothing that comes to mind. The property is as expected and as advertised.

Plussat: The cleanliness maintained inspite of heavy rains, friendly and helpful staff at the hotel and also the quality of food. All this, made our stay very comfortable.

Miinukset: Friendly and helpful staff.

Plussat: Perfect hotel location wise Staff was very friendly and went extra mile to keep small children comfortable

Plussat: Closeness to the main market, courteous staff.

Miinukset: The breakfast buffet spread is dependant on the no. Of guests in the hotel. It's likely that the hotel will not have the buffet breakfast if you visit on Tuesday- Friday.

Plussat: It's a very comfortable to stay....If you are still not going any where to visit..

Plussat: The food here is really good and the rooms are pretty clean and tidy. The spa is pretty good too.

Miinukset: The staff is unable to control large noisy rowdy crowds and you will have to suffer a sleepless night if god forbid there is large occupancy and people are making noise in the lobby or garden area till late in the night. i had a terrible experience staying here as i couldn't sleep till late due too much noise outside my room from both sides and the inability of the hotel staff to respond to my noise complaint. my stay here was more stressful than relaxing.

Plussat: Everything was perfect, staff was very friendly.

Miinukset: Service is poor. No WiFi in hotel rooms..we don't get we booked for ..I would not recommend anyone for this hotel at this price ..Not At All..Needs lot of improvement .Not expected from club Mahindra..

Plussat: Food and rooms

Miinukset: One morning the water was impure

Plussat: Liked the SPA and well maintained garden. Staff was co-opearative.

Miinukset: Room was too low standard compared price charged. At similar pricing Keys is 2000 times better. Food was not good, Too old furntiure. Break-fast was horible. Mgt does not seem to bother about customer. I have not seen any manager around. Access Road is common. Parking is on common road.

Plussat: Price, service, cleanliness

Miinukset: Location