Hotellit lähellä Mumbai Chhatrapati Shivaji lentoasema

Plussat: The atmosphere is excellent and the room was specious and extremely quiet

Miinukset: No smoking rooms and I had to go all the way to the main gate just to have a smoke

Plussat: Food is wow

Miinukset: almost nothing

Plussat: The breakfast was exceptional. Staff were excellent.

Plussat: The staff at the reception upon check in (Varsi I think) was extremely helpful, also the cleaning staff went out of their way to create a comfortable and convenient experience.

Plussat: Best hotel best staff best service..

Plussat: I believe breakfast is ok but not as nice as most hotels of such standing

Plussat: The staff are very welcoming and helpful. Safety and security is great. The staff who work on morning buffet were great people, welcoming, supporting and professional. Recommended hotel for business trip.

Plussat: Loved the ambience at the Jyran restaurant and the service!

Miinukset: The Pondicherry cafe is understaffed with inattentive people doing their own thing. I go to a 5 star place to be pampered and get great service.....not to feel neglected and ignored...which is exactly what i felt at the Pondicherry cafe at the Sofitel. No wonder that our Taj properties win hands down when it comes to service.

Plussat: Staff are good.

Miinukset: Food is not good in general.

Plussat: Mahtava aamupala! Todella hyvää ruokaa Tandoori ravintolassa.

Miinukset: Telkkaria ei saanut kokonaan kiinni kaukosäätimestä. Alakerran baarissa oli ilmastointi suomi-asetuksella ja musiikkikin kuului varmaan Suomeen asti.

Plussat: Cleanliness

Plussat: Big rooms . Good breakfast and attentive staff

Miinukset: Nothing much. All was as expected from a Taj Hotel

Plussat: Location was convenient for the purpose of my visit. Room size, decor, light arrangement, toilet, upholstery was very nice!!

Miinukset: Nothing in particular.

Plussat: Excellent service,very comfortable beds and spacious bathroom

Miinukset: F&B needs improvement

Plussat: Everything was perfect...very comfy and spacious rooms. Nice view. The breakfast was very good and you have fresh made Indian breads in the morning which are sooo delicious.

Miinukset: team helping

Plussat: Service, Atmosphere, Rooms, Technology (USB Chargers built in), Dressing area for women, Great Bar, location,

Miinukset: What's not to like?

Plussat: Location was superb , Well trained staff Lots of facilities. and restaurant food is mind blowing

Miinukset: Everything was just perfect. No complaints

Plussat: Everything else was fantastic.

Miinukset: Food was average

Plussat: From the General Manager of the hotel to each and everyone at Taj Santacruz know how to take care of their guests. Had a fantastic experience

Plussat: I am a frequent travel , have seen the best properties in the world .. but Taj Santacruz is at some other level - 7 star. attitude of staff was very warm and friendly, Room n bed size was huge with all modern amenities you can think off.. it’s a super property.. Keep it up !!!

Miinukset: Absolutely NOTHING

Plussat: Quality of room

Plussat: Excellent breakfast spread; ambience; pool facilities; location & courtesy & friendliness of staff

Plussat: The location, the property and over all experience. Food was good at the breakfast as well as in the room service.

Miinukset: The housekeeping service was disappointing though but may be there was some misunderstanding. not a value for money.

Plussat: Room was spacious and neat, with comfortable bed. Breakfast was exceptional.

Plussat: the breakfast spread was amazing and delicious. since it was my daughters birthday they had decorated the room very beautifully. the staff was very helpful and courteous. i would love to stay again at the property.

Miinukset: everything was very good.!

Plussat: Staff is incredibly well trained- gym is great. pool is very nice. The staff will go out of the way to make your stay great

Miinukset: BKC is just for business.

Plussat: Staff behaviour was great. Specially miss/Mrs Snehal.

Plussat: Overall, everything. I did not get a chance to use some of the amenities offered by the hotel, but judging from the experience I had with the staff and the room itself, I doubt I would have had complaints. Extremely attentive staff, wonderful ambiance throughout and a very beautiful room.

Miinukset: If I had to nitpick , the only issue might be the cost. But other than that, this hotel is absolutely flawless. You would be hard pressed to find a fault with the hotel.

Plussat: Hospitality, Food, Location, Service, Staff and management

Plussat: Everything!! Food was excellent. So were the rooms. And the service.

Miinukset: Nothing

Plussat: Staff were all extremely friendly and helpful. Fantastic English and well presented. Other than some firmer pillows, I really couldn’t have asked for anything more!!

Plussat: It was an Awesome experience to stay in Trident. From staff to cleanliness, everything was perfect. I spent a night on my birthday and they made it special by providing a cake and upgrading to club room.

Miinukset: There was nothing that you cannot like

Plussat: Staff, room and Breakfast!

Plussat: All I like but the price too high

Miinukset: It good but the price should be less

Plussat: Everything is just perfect

Miinukset: Nothing

Plussat: Excellent service! Right from check in all the way to check out. Super awesome!

Miinukset: Nil

Plussat: The staff was great, very helpful and tolerant with kids, the welcomed us with a small gift to our children. The breakfast was great, lot's of great indian food

Miinukset: No fridge or minibar in the room

Plussat: Extremely courteous staffs, great service, excellent food and great location. Best food.

Plussat: By far one of the best hotel experiences I have had in general and particularly in Mumbai. We decided to stay at the JW Marriott Mumbai Sahar during a recent trip to Mumbai and were simply blown away by the overall experience, service standards and friendliness of the staff to name a few. From the time we set foot in the hotel, till the time we checked out, we thoroughly enjoyed the luxury and comfort of the hotel. The staff was very friendly and would go out of their way to make you feel comfortable. They also ensure to add a personal touch by checking in with you on a regular basis. We had taken the room with breakfast and was a great decision given the lavish spread and delicious food served during breakfast - a highlight was the staff taking order at live stations and serving you at the table so one doesn't have to wait in queue to get their food. The rooms were very comfortable and very well equipped both in terms of amenities as well as basics such as water, toiletries, etc. It has a mall adjoining to the hotel with quite a few dining options in case one wants to step out for a meal but not travel a lot. To top it all, the location is perfect for both business travelers as well as someone on a holiday given it's proximity to the airport and centrally located should one need to travel either north or south. I'd highly recommend JW Marriott Mumbai Sahar to fellow travelers.

Miinukset: Since it was close to the airport, sometimes ordering taxis via different modes would be a bit difficult. It would taken longer than usual for taxis to arrive to the hotel - purely non-property related comment. Apart from that, there wasn't anything else that I could lay my finger on.

Miinukset: Despite of paying in advance still had to pay again extra for one adult

Plussat: Everything

Miinukset: Nothing

Plussat: All the above Supreme

Miinukset: N/a

Plussat: I HAD A GREAT EXPERIENCE OVERALL WILL SURELY COME BACK

Miinukset: BREAKFAST WAS A BIT SAD COULD HAVE BEEN BETTER

Plussat: Very clean beautiful

Miinukset: My stay very comfortable and food also delicious.

Plussat: I was upgraded to a suit. It was the best room that I've ever stayed. This is a really luxury hotel which deserves more than 5 stars.

Plussat: Straight forward and efficient with personalised service

Miinukset: Nothing

Miinukset: Cell phone reception was very poor

Plussat: Location

Miinukset: Nothing negative

Plussat: The staff and their hospitality is mind blowing...I always benchmarked hospitality in Bali as the best but here it was next level. Truly better than any other similar rated hotel !! Keep it up !

Miinukset: There should be a small kids play area!!

Miinukset: The facilities committed/offered at the time of booking were not provided at all. There was no concierge service, and there was no discount of 25% on food and beverages. The hotel charged the full amount without any discount on lunch at their Peshawari restaurant. The hotel did not provide the GST invoice at the time of checkout.

Plussat: Everything

Miinukset: Location and facilities

Plussat: It’s amezing break fast and staff also nice

Miinukset: Everything is good

Plussat: Nothing

Miinukset: Everything

Plussat: Everything about sahara star....special thanks to Noel thank u soo much dear u Really served us well super amazing wonderful stay ....had fun ...simply amazing...my parents r happy

Miinukset: Nothing.....just a bit of maintenance work like the washroom basin...remotes battery n all

Plussat: It is a good property

Miinukset: Service is way delayed i asked for wifi they came after three hours And many other same delay

Plussat: They lost my baggage and still waiting for them to check and get back to me which I feel won’t be happening and the staff seems not to be bothered

Plussat: Friendly accommodating staff. Excellent food and service. Great pool and spa

Miinukset: Nothing

Plussat: The lanscape (rounding), the inside hanging garden

Miinukset: The location (near to airport), the unique landscape, the bath room (bathup) and the responsive assistance from all hotel's staff. We're being treat nicely and the hotel really knows how to give us a customer experience. The manager duty at breakfast time was so friendly & helpfull. Will stay there again when overnight in Mumbai

Plussat: You have more burden of work and you have less staff

Miinukset: I call four times to reception to change my weight machine which was not working it takes 45 minutes . Staff is not trained and organised like five star hotels have

Plussat: Superb ambience but pls try to give the room at check in time

Miinukset: It’s very closely to the airport

Plussat: The hospitable staff actually was the best thing .

Miinukset: The bed size !

Plussat: Beautiful spacious room.very clean and stylish the open and closing of the blinds by remote control q

Miinukset: The fact that the doesn't have their own sauna or steam

Plussat: Service

Miinukset: Value for money

Plussat: Great property

Miinukset: Room are clean and staff are very humble

Plussat: Quiet and lean. Very good food.

Plussat: Overall hotel, service, breakfast, cleanliness

Miinukset: Rooms could be upgraded a bit, but they are comfortable overall.

Plussat: Well kept property. Friendly and helpful staff. Near to airport so good for transit.

Miinukset: Not applicable

Plussat: curtious staff..sumptuous breakfast

Miinukset: 1. The reservation details were not at the reception counter. And they did not agree that the booking was triple occupancy. 2. The staff at lounge - Main reception area are almost rude not caring for the guest. 3. Checkout is a lot time consuming.

Plussat: Timothy who packed my luggage was fantastic

Miinukset: This hotel was not able to meet our allergy needs. I am allergic to gluten and they weren’t able to provide. When I decided to order food from the outside it was an allowed. So I basically either had to starve, or leave the hotel to eat. I didn’t like how this hotel didn’t offer you the comfort of ordering your own food. We try to eat multiple times at the restaurant and ordered room service from what the hotel provided. But they still couldn’t exceed our needs. They didn’t know what a gluten allergy was. And I even stayed in the suite. Very poor service

Plussat: great location,decent accomodation and good breakfast with friendly staff.

Miinukset: the room had a mold like smell when we first entered.also facilities for that price was strictly okay

Plussat: The service/attitude of manager/staff in bar was ok

Miinukset: Management as well as front desk staff all had a very bad attitude. To make matters worse the levels of cleanliness in the rooms were terrible. The Bathroom drain was clogged with h8man hair ,which must have been there for months, Additionally I had the do not disturb sign on in my room, which I understood means that no one should enter room. When I got to my room there was hotel staff in room having a discussion on the phone. This I would have thought is a Breach of security.

Plussat: Comfortable hotel with very helpful staff

Plussat: Proximity to domestic airport

Miinukset: Musty smell in the room, damp bed linens Food - pricy and mediocre Nothing to see within walking distance

Plussat: Only down side is that the room I stayed didn t have a window. I m not sure it was the case for the other rooms.

Miinukset: Breakfast has limited varieties especially for foreign customer.

Plussat: In the Airport. Easy accessibility to Airport

Miinukset: They have an interminal AND out of terminal location. I was given an out of terminal room which was a huge inconvenience esp if you have baggage.

Miinukset: Size of the room.

Plussat: Good smell , strong water. Everything you need is there

Plussat: Very convenient for short transits, very clean.

Miinukset: There is always a confusion, as one property is inside and other one is outside. The landside is outside. The photo with the aquarium is inside and convenient. For the landside, we have to go out of the gate, do security check of bags and also enter the terminal from outside, later. At the reception they say inside is mentioned as premium, but I don't see this distinction in booking.com It's better they sort out this confusion.

Miinukset: Stay was good

Plussat: The location of the hotel was really good and the foot spa was excellent, the food at the restaurant was good too though bit limited, the restaurant staff was very caring and warm in their treatment.

Miinukset: The reception staff’s treatment was very cold and dry not much of a welcome ..it seemed they were not too please when guest arrived ..no smile or welcome note at all

Plussat: The location is just perfect. If you need to fly very early this is a great option.

Miinukset: Rooms are very small but ok if you just transit.

Plussat: Room was clean and well maintained. Good for overnight stay in the airport.

Miinukset: Location of the hotel at the basement with pillars in between the rooms.

Plussat: convenient location, friendly staff members, and very clean and comfortable room.

Miinukset: Poor food quality at hotel restaurant.

Miinukset: Difficult to find the actual location of the hotel Better sign posts directing us would be good

Miinukset: The rooms were very small. I even found that the bed sheet was torn.

Plussat: Staffs are very coeprative.

Miinukset: Romm size too small with less amnesties.

Plussat: Location is good ,breakfast menu can be better

Miinukset: Breakfast can be better

Plussat: Breakfast- Limited options Location near airport Staff was friendly

Miinukset: rooms were damp limited breakfast options

Miinukset: The hotel's room looks like a 1 or 2 star hotel room, very small and not at all worth it, staff is not at all co-operative and doesn't know how to talk to guests. Total number zero for hospitality.

Plussat: Room was xtrmy clean..not a spot of dust anywhere..all amenities tats needed were there

Plussat: Cost effective, value for money, no nonsense! What you see is what you get. Great location, overly noisy and busy though.

Miinukset: The fire alarm going out in the middle of the night & no body answering the phone on the front desk for a prolonged period to confirm if the threat is real or not.

Plussat: Cosy room with a city view. Lovely staff.

Miinukset: I ordered milk tea through room service. Please guys dont mind but the taste was horrible. I missed a great cup of milk tea most. Hope i can have it next time.

Miinukset: During the check in, the front office staff was so lost that without checking my booking details she was communicating about the booking. I was asked to pay at the time of checking for the stay, which I did. But at the time of check out I was again asked to pay citing the reason that the earlier transaction was a void transaction(no such communication was received from bank though). I was staying there for 3nights but during these 3days they were not bothered to mention about it. At time time of checking out they have forced me to pay once again.

Plussat: Good Location and value for money hotel.

Miinukset: Rooms are Smaller

Plussat: Back staff ok. Lobby juce and clean. Location very good. Hotel average very clean.

Miinukset: Bath room has a narrow entrance . A heavy person cannot sit on the toilet seat as the distance between the shower partition and the wash basin table is just 2 ft. So heavy person cannot sit comfortably.

Plussat: The location is terrific. The staff is friendly.

Miinukset: The toilet is a bit cramped (WC). The hotel could use reusable bottles for toiletries.

Plussat: Rooms and toilet is clean. Prompt service.

Plussat: Quiet place and near to airport.

Miinukset: Rates are little higher

Plussat: Location near to airport. Staff were polite.

Miinukset: We were charged extra for some silly reason. Aircondition was just ok did not work prooerly

Plussat: Love the quick service

Miinukset: Everythis was fine

Plussat: Location was very good if you are attending exhibition at Mumbai Exhibition Center

Miinukset: Hi free Wi-Fi was EXTREMELY slow, less than 0.15 MB/s. I suggest business travelers to provide their own hotspot if staying here.

Plussat: I liked the location and the ease at which i was able to travel to and fro from the hotel. The staff are also very polite and helpful.

Miinukset: It would have been nice to have had atleast a tooth paste and sanitary kit as then there would be no need to be asking for them . Comb razors could always be taken on demand . But these two are quite essentials . Maybe at the time of check in they could choose to have the sanitary kit or not available in the room

Plussat: Received at Airport, very polite Check-In, good food

Plussat: Breakfast was ok as per the normal practice in good hotels . Restaurant also served well and in good portions and tastes. Menu tariff high may be due to Bombay standard. More focus is need on vegetarian cuisines. yes scope for improvements

Miinukset: Morning sights in gallery with left over / used plates on floors offering shabby looks . control of a/c temperature kept low and chilling effect causing uncomfortable climate in the room focus should be on to provide normal conditions through out with thermostats

Plussat: It is very close to the DOMESTIC airport. The international airport is about a 15 minute ride away. The hotel has a car and will drive you to either airport. The room was nice, the bed was comfortable. The breakfast was not very good. The staff were a mix- some helpful and some not helpful at all.

Miinukset: The black mold in the halls. The key did not work every day. The internet never worked, they told me it was my fault, then they said they had a technician working on it but it never worked the whole time I was there. When you arrive- they have a porter who seems friendly but really just wants a tip. Carry your own luggage everywhere in India. I would stay at this hotel again- but for a cheaper price- under $50 per night is reasonable for this hotel. More than $ 50 is too much.

Plussat: Location near to airport

Miinukset: It is absolutely not value for.money

Plussat: Perfect value for money!! Ideal location!!! Very cooperative personnel!!

Miinukset: None

Plussat: Sorry , we did not stay for a long time to give a fair assessment. We only stayed for 7 hours . During that time the hotel was to our satisfaction

Plussat: Ok

Miinukset: The restaurant should provide better services

Miinukset: When we arrived to the hotel, they said that they had never confirmed our reservation, despite that we had received an emai from Kayak saying that the reservation was sure. The money was charged to my credit card. I urgently request that the money is pay back to my credit card.

Plussat: I've stayed in this hotel many times because it is close to the airport. Most of the time I have not had any problems as it is clean, well-maintained and offers a good complimentary breakfast.

Miinukset: The last time I stayed they checked me into a single room that reeked of cigarette smoke. I couldn't even bear to stay in the room a second. Also, they put me on the 1st floor where the lift does not come, despite the fact that I am unable to climb stairs. Of course, they changed my room once I complained, but in the new room the shower was broken and I had to wait for them to fix it.

Plussat: Location... Reception staffs and security staffs

Miinukset: Breakfast was not upto the expectation. Rest was fine

Plussat: Breakfast was terrible.

Miinukset: Cleanliness was very poor.

Plussat: Good and clean environment. Supporting staff

Miinukset: If the breakfast they can improve it will really good

Plussat: For this budget, this property is excellent.

Miinukset: Breakfast could be better. Reception staff could be bit more friendly. They look so stressed all the time!

Plussat: Nothing

Miinukset: Everything

Miinukset: Everything.

Plussat: Location for flyers is excellent. Can actually walk. From domestic terminal. Jus about 500 mtr. The staff is excellent. Have to mention the super hospitality of Nadeem at the front desk.

Plussat: Breakfast menu, location and staff behaviour

Miinukset: 1. No outside Guest is allowed to visit or meet the guest even if he is a son for male guest or she is a daughter for female guest.Hotel staff insists to confirm with signature on undertaking for this which is ridiculous policy... 2. Hotel offer airport drop when booked directly at counter but DONT OFFER AIRPORT DROP FACILITY WHEN BOOKED ONLINE THROUGH OTHER PORTALS. 3. Only 500ml Bisleri bottle is provided by hotel per day even after charging nearly 5000 for a single day stay.

Plussat: Nothing

Miinukset: Staff behavior and talk even friends.are.notv allowe

Plussat: Only location

Miinukset: Cleanliness, Breakfast, staff at front desk and at restaurant

Plussat: Receiptive

Miinukset: Check-in timings

Plussat: Room size is good as compared to other hotels in Mumbai of same level. Location is very good.

Miinukset: Though they have the food variety but it is not to my taste. Something is missing. They need to improve in it.

Plussat: Reception service is very good

Miinukset: Room is smelling

Miinukset: The staff dint allow my guest to meet me in my room and they make idiotic rules that they won't allow any of my guest to meet me in room.

Plussat: The hotel is located near the Mumbai airport, and also bazar are not far, and many restaurants , cafes, and bars are easy to access. It’s the best location. Additionally, they gave us two cups of chai. That’s so tasty. I like it.

Plussat: Just outside the airport and very convenient to catch a flight back!

Miinukset: The staff! Rude and the receptionist had the audacity to ask my wife her relation with me. They even asked for our marriage certificate. Cheap and sick for a lady to talk to another lady that way.

Miinukset: Very bad treatment. Rooms are worn out. Very stinky. AC not working TV not working

Plussat: Food is very tasty. Staff are very friendly. Excellent location.

Plussat: Staff very courteous. Good value for money.

Miinukset: Choice of food.

Plussat: Location

Miinukset: Dirty Water coming from selling at night No free WiFi

Plussat: Rooms are good but the charges was little high for single person

Miinukset: Nothing

Plussat: Location

Miinukset: The Hospitality was poor. The Housekeeping was worst.

Plussat: Excellent location close to the domestic airport. It’s basically a value for money and as good as a two star hotel can be. Breakfast spread is minimal but well made. Overall it has locational advantage. For vegetarians, there are good restaurants nearby. Balaji near the domestic airport and many more across the Western Express Highway. Gajalee is an excellent seafood restaurant about 3 kms away, a must visit place for seafood lovers. For upscale diners, there is The Orchid opposite, Bawa International next door and many options at The Sahara Star. The hotel is easily accessible for cabs and autorickshaws. The hotel offers airport pick up and drops at a nominal charge if not included in the tariff.

Miinukset: Being a very old property, it needs an upgrade.

Plussat: The rooms are spacious.

Miinukset: Chargeable WiFi.

Miinukset: Snacks, juces in the room with tea pot.

Plussat: Lack of freshness

Miinukset: Old smell