Hotellit lähellä Mumbai Chhatrapati Shivaji

Plussat: Fantastic location and very useful for travelers. Service standard is very high and accessible to various food joints

Miinukset: team helping

Plussat: Service, Atmosphere, Rooms, Technology (USB Chargers built in), Dressing area for women, Great Bar, location,

Miinukset: What's not to like?

Plussat: Everything about the property deserves a 5*

Miinukset: Check in process could have been bit smoother

Plussat: Very courteous and friendly staff. The lounge 'Club Millesium' provides nice ambience at the top floor with nice view. Hot appetizers and drinks at the end of the day are refreshing.

Plussat: Beautiful comfortable room and friendly staff

Miinukset: Location

Plussat: Location is great. Service is perfect.

Miinukset: Too expensive!

Plussat: Staff is incredibly well trained- gym is great. pool is very nice. The staff will go out of the way to make your stay great

Miinukset: BKC is just for business.

Plussat: Overall, everything. I did not get a chance to use some of the amenities offered by the hotel, but judging from the experience I had with the staff and the room itself, I doubt I would have had complaints. Extremely attentive staff, wonderful ambiance throughout and a very beautiful room.

Miinukset: If I had to nitpick , the only issue might be the cost. But other than that, this hotel is absolutely flawless. You would be hard pressed to find a fault with the hotel.

Plussat: Polite and welcoming staff and breakfast.

Miinukset: The location is remote and far from any shops/stores.

Plussat: Indian food options and quality of food

Miinukset: Room comfort, small rooms, lobby noise, old equipments in room and not a single electrical outlet to charge phones or other devices

Plussat: Everything. Great comfort & attention to detail by the staff.

Miinukset: No free wifi.

Plussat: Mostly everything

Plussat: This was my 4th stay in this property while i was there for a work trip and i absolutely love coming and staying at the trident due to the central location and the special care the staff takes to make your travel even more comfortable. would be coming soon again and would always prefer staying at trident BKC when in mumbai. kudos to the team

Plussat: The staff were great, very respectful and eager to help. Breakfast was amazing. Check in also very good and speedy, with bags quickly arriving at your room. Special thanks to Rhandheer on reception for his politeness and professionalism.

Miinukset: Not much to complain about really, there were ants on the window sill even though we were on the 8th floor, but it was actually very clean. I think the ants were more to do with the construction of the building.

Plussat: Overall, this is a good hotel with mostly responsive staff. I received top-notch service from the housekeeping staff member who cleaned my room. The hotel lobby is stunning.

Miinukset: Although some in my group raved about the food in the restaurant, the breakfast here was not as good as the other hotels in other cities. The service in the restaurant ranged from good to poor and we always had to wait an unreasonable amount of time to get a check. The rooms are adequate, but certainly not what I expect from a 5-star hotel. The bed was very hard. The location is not near anything walkable.

Plussat: The food was good

Miinukset: space to accommodate long ques, where we are time bound

Plussat: Great concierge makes up for the disastrous staff at reception area. The waiter at the Italian restaurant pushes you to order extra food and drinks, saying things like that's not enough food. If you are using an international card, make sure to let them know which currency you want to pay in, because they won't ask you and just automatically make payment in your home currency.

Plussat: Great ambiance and service.

Miinukset: Rooms could do with increased soundproofing.

Plussat: Professional staff and location to Mumbai International airport

Plussat: Food was great

Plussat: Superb Breakfast - amazing choice and live counters

Miinukset: nothing !

Plussat: Friendly clean and up to date with all the facilities

Plussat: Kindness of Staff and Cleanliness also it’s close to Airport

Miinukset: There is Nothing which can be considered . It was really good stay

Plussat: Service was great

Miinukset: Air comditioner was not working properly.

Miinukset: The staff have a lackadaisical understanding of a bespoke traveler. Don’t think ITC is doing justice to it’s brand. God Bless.

Plussat: Sushant was very helpful

Plussat: Very well laid out and constructed - the balconies inside a great idea

Miinukset: Room service used dishes lie for hours in corridors, food is too highly priced.

Plussat: It’s a beautiful property!! With sooo much to do! The staff is one of the best I’ve experienced in the hotel industry !! They were so understanding and helpful! Also the food was to die for!! Amazing variety and each and everything was simply delicious!! Will 100% be staying here again!!

Plussat: I was admiring the engineering of the hotel, also the presence of a Parlour inside, rest the staff was helpful and I had a peaceful stay

Plussat: You have more burden of work and you have less staff

Miinukset: I call four times to reception to change my weight machine which was not working it takes 45 minutes . Staff is not trained and organised like five star hotels have

Plussat: The experience was exceptional. Loved it

Plussat: The staff and the grill on the rooftop

Miinukset: Rooms need a renovation. Very dated look. Also it says free wifi and breakfast but they somehow charge for those items as well if you dont pick the right "package"

Plussat: Location to airport avoiding traffic

Miinukset: Break up the blank walls in the bedrooms with some pictures etc

Plussat: Staff are polite and friendly. The room service food is tasty but limited. Overall quite cheap.

Miinukset: The hotel is not a 5 star. It’s closer to a 3 star. They annoy you to pay your bill before you stay. I called and extended my stay for a day and they wouldn’t accept payment on checkout, they kept calling my room chasing me to come downstairs and clear the payment immediately. This is not how a 5 star hotel behaves. Also, the bed is hard and uncomfortable. Overall the stay was fine, I would’ve just preferred to know what I was signing up for. I eventually checked out and moved to the JW Marriott

Plussat: Overall hotel, service, breakfast, cleanliness

Miinukset: Rooms could be upgraded a bit, but they are comfortable overall.

Plussat: Breakfast was very good. Location is good but surrounding is ok

Plussat: Nothing

Miinukset: Old Property with Poorly trained un professional staff. Trust me at this price you will always have much better choices. Keep it the last do or die option

Plussat: i like the restaurant fish(Vindhya) , the staff, the hospitality, the taste of the each item was very delicious.

Miinukset: Everything was so perfect .there was nothing a small mistake which we can point out. i think you are doing fantabulous job keep it up. My high commissioners are always talking about Landend, so it was an experiment to show case them excellent services offered by your team.

Plussat: The location to the airport is very convenient. They also have lots of cars for airport pick-up and drop off. The rooms were clean. If time to and from airport is important, then this is a very good hotel.

Miinukset: First, they charge for Internet. In today's day an age, where the Internet is free in airports and McDonald's, to charge for Internet (especially to a hotel that is largely for business people, is ridiculous. Second, the quality of everything is not 5 stars as advertizing. Over-all, I would rate the hotel 3.5 stars. But, both the facilities and the staff training needs to be improved just to bring it to 4 stars.

Plussat: Comfortable hotel with very helpful staff

Plussat: Proximity to domestic airport

Miinukset: Musty smell in the room, damp bed linens Food - pricy and mediocre Nothing to see within walking distance

Plussat: Good spacious room for transit.

Miinukset: A huge walking distance, plus not properly directed from immigration counter. The reception staff was good but the breakfast is not at all value for money. Neither they have any concierge facilities.

Plussat: Everything. I just wished I had stayed in Mumbai airport longer. The bed linen, big shower, lovely soap.

Miinukset: Everything was perfect, except the firmness of the bed.

Plussat: Good for taking a rest before a long journey of flights

Miinukset: The room had no windows.

Plussat: The staff was very helpful.

Miinukset: The room was a little small.

Miinukset: They have an interminal AND out of terminal location. I was given an out of terminal room which was a huge inconvenience esp if you have baggage.

Plussat: Everything was above average, selections of food and breakfast was good.including complementry foot spa.

Plussat: Location and ease of excess plus the complimentary spa

Plussat: convenient location, friendly staff members, and very clean and comfortable room.

Miinukset: Poor food quality at hotel restaurant.

Plussat: Good location, WiFi is ok. Good restaurant and helpful staff.

Miinukset: I have requested a NO smoking room and smell free 3 weeks before our arrival during booking process and this request was ignored. We got a room with a very strong cigarette smell it was horrible the first night. When I have complained, the manager said that I didn’t asked for a no smoking room and when I showed him the proof of my request he said that he didn’t see it in his system. The 2nd night we got a new no smoking room and it was even worse because of the horrible moisture/humidity smell. The AC is making too much noise and the equipment is way too old. The bed is not confortable and the pillow is too high for the neck. Such Hotel is not IBIS level and they take 120€/night this is not acceptable. Next time we choose a different hotel

Plussat: Food was decent Reasonably clean Proximity to airport

Miinukset: Attitude of the front office was terrible Flush not working

Miinukset: every thing

Plussat: Location

Miinukset: No pool

Plussat: The service was very good and the staff were very welcoming and friendly.

Miinukset: The room service for was expensive and not very delicious.

Plussat: Everything was perfect

Miinukset: Very good

Plussat: It is very close to the DOMESTIC airport. The international airport is about a 15 minute ride away. The hotel has a car and will drive you to either airport. The room was nice, the bed was comfortable. The breakfast was not very good. The staff were a mix- some helpful and some not helpful at all.

Miinukset: The black mold in the halls. The key did not work every day. The internet never worked, they told me it was my fault, then they said they had a technician working on it but it never worked the whole time I was there. When you arrive- they have a porter who seems friendly but really just wants a tip. Carry your own luggage everywhere in India. I would stay at this hotel again- but for a cheaper price- under $50 per night is reasonable for this hotel. More than $ 50 is too much.

Miinukset: When we arrived to the hotel, they said that they had never confirmed our reservation, despite that we had received an emai from Kayak saying that the reservation was sure. The money was charged to my credit card. I urgently request that the money is pay back to my credit card.

Plussat: Location is very accessible.

Miinukset: Very small room with single bed.

Plussat: It was good for the day.

Miinukset: Nothing

Plussat: Everything, especially the kind man who suggested the room change

Miinukset: Got a room change when not happy with the one appointed.

Plussat: Staff were very friendly and helpful. Breakfast service and room service were excellent. Room was in a good condition. Totally worth the price! Enjoyed my stay.

Miinukset: No mini fridge in the room.

Plussat: Nothing

Miinukset: Property was at very congested area. A very small reception area .lobby was mis managed full of mosquitos .old and unsafe lifts .room was full of cigarettes smell , one curtain was missing on window.

Miinukset: Everything.

Miinukset: Too many narrow stairs - over five flights to get to the room

Plussat: The hotel was particularly clean and comfortable, and the staff were very helpful. The room service was superb and the food (dal) absolutely delicious. It is central and very close to the train station which we used plenty. The area is busy - a real slice of Mumbai life.

Miinukset: The only negative was that we really battled to find this place, and we were on foot and had spent hours of train travel to get to it, only to wander around in circles at night. Nowhere does it indicate that it is a Treebo trend hotel. At least in the booking system, it would help if the traveler knew they were looking for a hotel called the Legend as this is clearly marked.

Miinukset: The booking system. Errors when you tried to prepay. Reminded every day for a week by phone and email. Absolutely insane. If you didn't pay you would lose your reservation. No way to get touch with booking.com

Plussat: We had a last moment booking and the staff was very helpful. Ryan from the front desk made it very easy and comfortable for us. Thanks again!

Plussat: Rooms were clean and tidy.

Miinukset: Breakfast

Plussat: Good

Miinukset: Bathroom

Plussat: Nothing.. except close to airport..

Miinukset: Very very dirty and unhygienic. Staff not helpful at all..Would never ever stay or recommend this hotel to anyone..

Plussat: Didn't like

Miinukset: It is not worth for money what we paid through booking. Com.. at this price 4032 much better deal can available

Plussat: Close to airport. Staff were helpful and friendly. Good wifi.

Miinukset: Room was mouldy and smelt a lot.

Plussat: it was near the airport. Staff was helpful.

Miinukset: Breakfast could have been more substantial. Not enough to judge place as we spent only one night.

Plussat: Location

Miinukset: Accommodation is not so good as earlier. Food prices is abnormally high. Room facilities are not there in comprising to price. Kindly improve.

Plussat: NOTHING . NOT A COMFORTABLE PLACE

Miinukset: CLEANLINESS , AMBIENCE , FOOD ,ROOM

Plussat: Ever smiling staff always ready to make your life comfortable

Miinukset: Aged infrastructure, non functioning Shower and small beds

Plussat: Nothing ..

Miinukset: Worst property ever seen..

Plussat: Not worth it is not value for money

Miinukset: Room neatness

Miinukset: No facility at hotel,no packed water for drinking and there is no proper bed and blanket,overall no facility is there at hotel except it's near by airport.