Hotel Europa

The location was excellent! The views from our room on the 2nd floor were amazing - it was so beautiful to wake up, look out the window and see the water and mountains. The staff were wonderful - super helpful and friendly.

Compared to other places we stayed in Italy, the pool area was really outdated for a hotel with this many stars. The hot tub is NOT hot. It's just pool water with bubbles and that was disappointing since we had just come back from a long drive. I'm not sure why they haven't fixed that since others have commented on that as well. There was a weird intermittent sewage odor wafting in from outside on our last day staying there but not sure what was causing it. It wasn't there the rest of the time though so I think that was a fluke. Don't stay on the lower level rooms - the bushes block your view of the lake. They sprayed some rooms with a chemical air freshener (I prefer natural ones) but luckily the one we ended up choosing didn't have such a strong smell of it.

Breakfast buffet was really rich, staff was very kind and welcoming, room was clean and the balcony directly on the lake was a real pearl!

Wi-fi was a bit slow and connection sometimes poor.