Principe

Great restaurant in hotel, nice and helpful people in reception.

Cleaning servis was so bad

Good location - close to the airport, city + around plenty of convenience store + beach Staff in F+B was really welcoming and keen in their job; receptionists, especially Mari was very nice and helpful. I reckon restaurant staff is the soul of this hotel, people were really lovely, hard working and quick to replen dishes. Well done guys! Overall, enjoyed Breakfast and the Dinner everyday, the coffee was actually really tasty. :) Our flight landed earlier, managed to get the keys quite early too, what we appreciated so much. :)

What we paid for DBB worth what we get eventually, however I would not stay here again. We were allocated in room 302, where following the 1st night I got some itchy rashes on my hand, it spread above for the next days ( symptoms of tiny mite bites) . On the morning Day 4 I explained the situation to the receptionist, who was really kind and understood my discomfort, therefore I was immediately offered to change room, what I appreciated so much. Later I was told they called a special company to check or even put through away the mattress, what I hope they will manage and ACT ASAP, as I do not wish for anyone these itchy bites!!!! I understand it is peak season for hotel industry- guest turnover is huge. I reckon I was unfortunate and my sensitive skin reacted very strongly. As we changed room - to the 6th floor, from Day 5 we were not satisfied with the cleaning service - bath towels were not changed for 2 nights, hung on the same hook, where we left beforehand. I assumed it will be changed at least for the following day, but it was not changed again! I called reception to ask if the daily service is the same on 6th floor and requested fresh towels. Laundry was ran out of big towels...excuses...etc. In the end in a short time received new towels - small ones, though we were happy for them. On the next day we were smarter and simply left the towels on the floor to make sure the towel will be changed for the following day... bin was not taken out of the bathroom...sand remained in the shower tray... In the morning on the corridor we saw mop head was left on the same box of clean sheets...YUK! Cleaners might need more training or better supervision... However the hotel has valuable facilities such as SPA or Dining/Bar during check in receptionist did not give any direct information to us. Afterwards I needed to ask "by the way" how, where and when dining facility is available, SPA was not even mentioned/ promoted.

Location, great breakfast, nice rooms and a great bed!! Had a good sleep! Very close to the beach, free parking spots near the property. I recommend! Had a nice experience!

There was a problem in the bathroom with water leakage from the shower. Plenty of water every day. The room wasn’t as clean as I expected for a 4 star hotel.