Managua hotellia

Plussat: This is the best option for a moderately priced hotel close to the airport. There is a pool, friendly service overall, and modern rooms with AC.

Miinukset: We have stayed here before with breakfast included, such as on our arrival night. The morning we were flying out, we thought breakfast was included as it had been before. Imagine our surprise to have a hotel employee chase us down at the airport to demand payment half an hour later as we were trying to check in our luggage and go to security to board. Very strange behavior to try and collect a $35 bill, which we certainly weren't trying to avoid after spending thousands on this trip. An email to the hotel management went unanswered.

Miinukset: This may have been an infrequent occurrence but I waited for the airport shuttle for 30+ minutes at 10:30 at night without a shuttle being seen. Other hotel shuttles came and went but not the one I needed. I was told by airport personnel that it was very late and the shuttle would not likely show up. Cost me US$10 for 1.2 mile taxi. Disappointing given that the Camino Real is a traveler and business hotel and knowing of late arrivals should be routine.

Plussat: The Hotel is very nice and staff is very professional. Room was very clean and modern.

Miinukset: Be sure yo get a figm price from the shuttle at the hotel. He took us to burger king and the mall and picked us up at the mall which is maybe 10 min away, then charged us 40$. Is this a nyc taxi in managua? Other taxis in town would have been maybe 3$ each leg of that outing equalling 9$ total, not 40$. Otherwise our stay was great.

Plussat: This hotel has a very pleasant swimming pool area, excellent ceviche, and good food and service overall.

Plussat: Open concept, ac, close to airport, across to be exact, made it very convenient to walk to the hotel after late flight to pick up rental in the am.

Miinukset: In such a competitive market it is important to treat each consumer with courtesy and respect. At the end of the day, the guest is the true employer. This hotel staff must improve their attitude towards the incoming guest, as they are very confrontational instead of welcoming, no guest should ever want to run out as they are checking in to their room, if room has been previously booked, do not try to add unwanted additional charges. In addition, Our room had not been aired out in sometime and it was inundated with Mosquitoes, which cleared out after running ac and and simply opening the door, not a good combo after dealing with a combative reception and front lobby staff. In summary, improve customer service, be more welcoming and air out the rooms from time to time to make the guest, your true employer, at home and allow him/her to want to keep you as his/her hotel Of choice on their future trips.

Plussat: Buffet breakfast was awesome, restaurant for dinner is just ok

Miinukset: The pillows are way to small half size of regular pillows,

Plussat: This place is practically in the airport. Great for those early morning flights.

Plussat: Perfect for what we needed

Plussat: Free breakfast and wifi. Felt secure and the hotel ambiance was very welcoming.

Miinukset: Crunchy pillows.

Plussat: Good location & breakfast. Very helpful staff.

Miinukset: The hotel (lobby mostly) smelled of fresh paint when we first arrived and there didn’t seem to be any fans or air filters trying to move the air or fix the problem. I am very sensitive to smells and strong smells like that give me headaches. Luckily the room didn’t smell.

Plussat: Nice breakfast

Miinukset: Carpet need little care

Plussat: Clean and big beds, good shower

Miinukset: Weak internet signal at the end of the hall of rooms

Plussat: Fro t dead staff were an excellent help as I lost my phone! They went out of there way many times to help me organize flights etc. Thx again!!

Miinukset: They need more shuttle times in the am until noon with morning travel being harder n anyone. Thx for the excellent stay!

Plussat: Rooms are very comfortable

Miinukset: For the price in Managua there should be more. The pool is drab and the lobby is uninviting

Plussat: Clean, affordable, luxurious and convenient. Was there for a night and was exactly what i need to relax and rest.

Miinukset: Everything was excellent! I have no complaints.

Plussat: The bed and pillows

Miinukset: Breakfast wasn't really that good

Plussat: Very comfortable, clean, nice hotel.

Miinukset: Trouble communicating with waiter. Our fault for knowing no Spanish, however, I feel he could have asked one of the many English speaking staff to assist.

Plussat: close to airport good food available

Miinukset: the road

Plussat: Clean and comfortable. A little unorganized with regards to the bar area, but other than that nice place.

Miinukset: Unorganized bar area, no communication. At the very least should have signs up with english.

Plussat: The hotel was run by friendly staff who assisted with printing out boarding passes. The food was cheap but freshly made and the room was basic but clean and effective.

Plussat: That they woke me up as i slept through my alarm.

Miinukset: N/a

Plussat: Very modern and clean. Beds very comfortable

Miinukset: No complaints at all. Would return anytime.

Miinukset: The staff was completely unprofessional and would talk about the guest. They didn't realize I spoke Spanish. The things they were saying left me with my jaw open. Do not stay at this Hyatt. Take my advice!

Plussat: New and clean. Very friendly staff

Plussat: Breakfast are amasome.!!! The pool beautiful too and the mall is a croos the street

Miinukset: The room we had was small !!! Really clean and beautiful but small !!!!

Plussat: Do accept US dollars.

Miinukset: Reception is not helpful at all

Plussat: Clean, nice pool, nice staff, hot water

Miinukset: Very poor wifi and AC which were priorities

Plussat: The services it greats

Miinukset: Bet to small.

Plussat: Great staff and breakfast

Miinukset: Internet was down, but staff worked hard to fix (unsuccessfully)

Plussat: The staff most accommodating. Served a very good breakfast. Helpful at the desk. Housekeeping very friendly and good at meeting guests needs. Your location is good. Appreciated very much your assistance with safe taxi service to and from the hotel. If we were to return to Managua we definitely would chose Hotel Casa Real. Thank you for a safe and comfortable stayl

Miinukset: Access to restaurants when one does not have their own transportation. Problem with hot water. A cold shower one morning but when speaking to the desk the problem was rectified. Would have appreciated purified water ice for cold drinks. Very hot in Managua. thank you.

Plussat: The personel was very nice, polite and interested in helping us out

Miinukset: The manager or owner was quite impersonal, categorical and non negocialble concerning his response to our accidental breakage of à medium size, common,glass lampshde that broke falling to the floor. This accident cost us 100$C for the replacement. He or she did not even botherded speaking to us directly.