Viimeaikaiset arvostelut
- Kaikki arvostelut
- Positiivinen
- Neutraali
- Negatiivinen
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6,0
Plussat: Yes
Miinukset: They told me that the insurance you buy when you book the reservation is not good
arvostelut:
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2,0
Plussat: Nothing
Miinukset: Check the prices and insurance policy of the country before talking prices that you never be able to deal
arvostelut:
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10,0
Miinukset: More automatic car
arvostelut:
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2,0
Plussat: I made a reservation., when I went to pick my car up., the office was closed. Absolutely unreliable service.
arvostelut:
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10,0
I was treated very nice and professional.
Plussat: I liked the services of Carlos, the manager of SAN Juan location!
arvostelut:
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10,0
Plussat: We had a car upgrade
arvostelut:
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9,6
Plussat: No hassles. Very easy
arvostelut:
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2,0
They didn’t have a car for me!
Miinukset: Entered arrival time & arriving flight when booking the car. ?75 when I showed up I was told there was no car available...Instead of having a car for our 7 day stay in Nicaragua, I had to get cabs from place to place. This severely limited what we could do and made my trip much more expensive! Very disappointed. Will not be booking with Alamo in MGA again.
arvostelut:
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2,0
Alamo is a total disgrace - No car available..
Miinukset: When we arrived at the desk of Alamo to pick up the car that we had booked through Kayak, it turned out that there was no car available for us. Not the car that we had booked (a few days before) and no car of a different class either. It seemed that they were used to giving people this message, since they were not even that uncomfortable when giving us this message. The explanation that they gave was that someone had decided to extend their rental period, with which they had agreed, and that as a consequence no car was available for us. They told us that they were sorry, but also acted as if we should understand that such a thing can happen. We had already booked our Hotel at a two hour drive away from the airport and therefore in a complex situation. Eventually we rented a car via a different rental company (AVIS), as to be expected for a much higher price than the car we had reserved at Alamo. MY ADVICE: NEVER EVER RENT A CAR FROM ALAMO. I WILL NOT THAT IS FOR SURE.
arvostelut:
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10,0
Plussat: it was great except i ended up getting a taxi cause of insurance complications
arvostelut:
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5,6
Good company service, terrible customer service at pick up
Plussat: Overall my experience was as expected from a rental car company.
Miinukset: At pick up the lady mentioned that my reservation had not come through the system hence they did not have a car for me. She offered to give me a lower category car without a price adjustment. She mentioned it was not her fault the reservation had not come through so she could not adjust the price.
arvostelut:
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10,0
Plussat: very good service.
arvostelut:
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10,0
Miinukset: More automatic car
arvostelut:
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10,0
I was treated very nice and professional.
Plussat: I liked the services of Carlos, the manager of SAN Juan location!
arvostelut:
-
10,0
Plussat: We had a car upgrade
arvostelut:
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9,6
Plussat: No hassles. Very easy
arvostelut:
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10,0
Plussat: it was great except i ended up getting a taxi cause of insurance complications
arvostelut:
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10,0
Plussat: very good service.
arvostelut:
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6,0
Plussat: Yes
Miinukset: They told me that the insurance you buy when you book the reservation is not good
arvostelut:
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2,0
Plussat: Nothing
Miinukset: Check the prices and insurance policy of the country before talking prices that you never be able to deal
arvostelut:
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2,0
Plussat: I made a reservation., when I went to pick my car up., the office was closed. Absolutely unreliable service.
arvostelut:
-
2,0
They didn’t have a car for me!
Miinukset: Entered arrival time & arriving flight when booking the car. ?75 when I showed up I was told there was no car available...Instead of having a car for our 7 day stay in Nicaragua, I had to get cabs from place to place. This severely limited what we could do and made my trip much more expensive! Very disappointed. Will not be booking with Alamo in MGA again.
arvostelut:
-
2,0
Alamo is a total disgrace - No car available..
Miinukset: When we arrived at the desk of Alamo to pick up the car that we had booked through Kayak, it turned out that there was no car available for us. Not the car that we had booked (a few days before) and no car of a different class either. It seemed that they were used to giving people this message, since they were not even that uncomfortable when giving us this message. The explanation that they gave was that someone had decided to extend their rental period, with which they had agreed, and that as a consequence no car was available for us. They told us that they were sorry, but also acted as if we should understand that such a thing can happen. We had already booked our Hotel at a two hour drive away from the airport and therefore in a complex situation. Eventually we rented a car via a different rental company (AVIS), as to be expected for a much higher price than the car we had reserved at Alamo. MY ADVICE: NEVER EVER RENT A CAR FROM ALAMO. I WILL NOT THAT IS FOR SURE.
arvostelut:
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5,6
Good company service, terrible customer service at pick up
Plussat: Overall my experience was as expected from a rental car company.
Miinukset: At pick up the lady mentioned that my reservation had not come through the system hence they did not have a car for me. She offered to give me a lower category car without a price adjustment. She mentioned it was not her fault the reservation had not come through so she could not adjust the price.
arvostelut:
