Macdonald Manchester Hotel & Spa

Lift out of action and placed on eighth floor

The lobby had one working lift and looked more like a backstage area. Only one lift worked which took an age to arrive. Annoyingly I was on eighth floor. Air conditioning was also broken in my room. Hotel ignored feeeback email. Wouldn't recommend

Ridiculously overpriced, apalling extortionate par

The room was comfortable and clean.

The Parking was extortionate in price, not that there was any space to park which was ridiculous! Got to the hotel and found out there was a £20 charge for using the spa facilities which were 4 tiny rooms which were not appropriate in terms of temperature as you would expect a steam room or a sauna to be! There was no pool or other spa facilities apart from these 4 rooms for which the price was ridiculous! The lady at the spa reception didnt charge us thankfully as less than 10 mins into the quite dim, squashed and awfully miniature "spa" me and my husband were out of there very disappointed in having paid extortionate prices for the stay and then the parking issue and then on top of that the sadly tarnished expectations of the spa! We left the hotel the same night we checked in without staying at the hotel just flavergasted with the lack of explanation in regards to the facities and staff demeanour and attitude.

Large bedroom and bathroom

Bedroom could do with more drawer space

Location and room quality

The Bathroom smelt of raw sewage. I have already been in contact with Macdonalds Customer Service about it.

We stayed only for one night, specifically to go shopping and have a night in Manchester, so unfortunately we didn't get to use the spa facilities. However, I use my local McDonald hotel for spa and gym purposes, so I know that it would have been good.