Fersal Hotel Manila

Big room (Deluxe), nice guards, helpful receptionists.

They have rats that are noisy and scary... The room smells bad. The bathroom has rust and smells awful. The lobby smells like septic tank during the day. We stayed here last year and the main problem we encountered are mosquitos but til now the rooms still feel itchy because of mosquitos.. did not refill our hotel supplies we stayed there for 4 days and we only refilled by asking them for it. The cleaning service was awful the attendant went home without finishing the work. Not worth it.It's not really worth it.. you'll encounter problems like rats, mosquitoes, awful spetic tank smell, smelly room like old furniture smell.. hotel room cleaner wont finish cleaning your room, you have to ask for hotel supplies refill, though the guards and receptionists are nice... The maintenance staff are kinda unethical by the way they talk to us we are very respectful but the way they answer our questions they look annoyed... I also upgraded my room and the receptionist miscomputed my bill twice so she had to tell me that she will refund this bcos of this and that.. is not safe for walking at night doesn't have pedestrian near the hotel so it's scary.

Did not have breakfast

Unclean rooms