Mannheim hotellit lähellä Mannheim Water Tower

Miinukset: They used my Visa card many times by mistake and it was approximately 4000€ and when I spoke to them they returned most of it but still waiting for the result of money to be returned to my account appropriately 1000€

Plussat: The location couldn’t be better for a family vacation, right in the Center of the city. Didn’t eat at the hotel other than breakfast which was very good but more expensive than usual. Staff at the front desk was very pleasant and helpful, ready to go an extra mile to help. Whenever in Mannheim we would only stay at this hotel.

Miinukset: Nothing really

Plussat: Nice and clean, great breakfast, great staff. We would stay again next time we are in mannheim.

Miinukset: The price, but I understand. With the con just down the street it's a supply and demand scenario.

Plussat: Location, new , very clean . Staff very friendly. 20 min too the Hockenheim ring .

Miinukset: House keeping finish just after lunch . If your working in your room , it can be a slight hassle too get out of your room for a clean .

Plussat: At check in I asked if breakfast was included. I was told clearly yes. At check out I was charged euro 80. The person checking me out implied that the mistake was mine and that the check in person wouldn’t have made a mistake. Really poor service accordingly.

Miinukset: Incorrect information from staff member which cost me euro 80.

Plussat: location

Miinukset: Housekeeping

Plussat: the location is perfect

Miinukset: all was perfect

Plussat: Facilities, comfort, location

Miinukset: Staff were rude racists with little or no interest in the guests. Myself and my wife were treated like inferior class people while other guests were told they were not welcome because they spoke English... when complaint was made at reception they had no interest even though they said they were concerned about the mater. Formal complaint being made directly with Radison group. Won’t darken the door ever again

Plussat: It started with a misunderstanding, because the reception had information from booking.com that I had booked an apartment for 2 people but it had made it for 2 adults and a 11 years old child, after showing my confirmation, an extra bed for the son was quickly arranged, everything was taken care of properly. Thank you! Excellent cleanliness in the room, very comfortable beds, great breakfasts and the hotel's location.

Miinukset: High price

Miinukset: The air conditioning can’t make the rooms cool , still hot inside

Plussat: Breakfast was amazing but not enough staff available in case you need something

Miinukset: Staff not so friendly and welcoming, grumpy middle aged receptionist who doesn't even know how to smile, she should not be in the hospitality profession if she doesn't know how to smile at guests, the younger female receptionist much better and helpful but the older female is more like; take it or leave it type of attitude. Guests are paying alot of money for accommodation she should atleast make their stay worthwhile! Im utterly disappointed!! Pillow cases had holes as in they were torn!

Plussat: Long breakfast hours, late check-out

Plussat: The service was extremely good. They allowed me an early check-in. And staff behaviour was really nice.

Plussat: Clean and good room

Miinukset: Waiting time in restaurant.

Plussat: Great location for shopping and concert attendance at SAP Arena. Amazing breakfast!

Miinukset: Beds a bit too hard.

Plussat: Loistava aamiainen, hyvä sijainti helppo tulla ja vaivaton pysäköinti. Hyvä sauna.

Plussat: very friendly staff! excellent rooms! good food and nice breakfast! Great parking facility also.

Miinukset: nothing

Plussat: All

Miinukset: Nothing

Plussat: Breakfast was top!

Plussat: Great room! Pleasant contemporary design - details thought through. Enough plugs to get all your gadgets connected. Comfortable bed.

Miinukset: Not always easy to attract attention of bar tender when seated in lobby bar.

Plussat: Here you will get an amazing breakfast with almost everything you can think of. The hotel bar is also a great place to stay at the evening. We will come back next year.

Miinukset: The hotel has its own parking garage. But obviously you don't get a discount as a guest. For several days it gets a bit expensive.

Plussat: Distance to the station.

Plussat: room was rather spacious, all modern/ renovated, no carpet but wooden floor, no noise from trains, staff very friendly, desk to get some work done ... really all I needed was there!

Plussat: everything was nice and sparkling clean...the hotel is very close to city center.

Plussat: Hotellin sijainti oli erinomainen meille, koska saavuimme junalla lentokentältä. Huoneestamme loistava näköala, tosin päiväsaikaan "ikkunamaalaukset" vähän esteenä. Huone tosi siisti, samoin käytävät ja muut tilat.

Plussat: The hotel is just opposite the Hauptbahnhof and the bus station is in front of the main gate of the hotel. Easy to access, and easy to find the way to the landmarks and restaurants. The room is well equiped, and the provided public transportation ticket is a very good vaule-add!

Plussat: Aamiainen oli todella hyvä ja tuore. Kiva kun mukaan sai mahvikupissa lisää kahvia. Henkilökunta yleisesti oli avuliasta ja puhui hyvää englantia ja opettavaista saksaa. Sijainti kaupungissa tietysti hyvä ja keskeinen.

Miinukset: Wifi ei toiminut käytännössä ollenkaan huoneessa. Ratapihalta tulee hieman melua koko ajan, mutta se ei varsinaisesti ollut aivan liian lujaa. Vaikka Booking.com ilmoituksessa lukee, että ilmainen pysäköinti löytyy, niin sellaista ei ole tässä hotellissa vaan kadun varteen saa autonsa pysäköidä tai viedä johonkin julkiseen parkkitaloon jossain kauempana.

Plussat: Very good hotel, clean and neat. Breakfast excellent with fresh fruits. Next to the train station and bus and tram stops. I recommend highly.

Plussat: Needed a one-night stay in a convenient location. This place is right outside the main train station! The room is modern, quiet (I got one facing away from the train station), clean and with air-conditioning. The bed is comfortable, there were adequate power outlets located at all the right spots. Good water pressure and hot water from the shower. Wifi was good too. The staff at the reception is really nice and practical. I was given a room with faulty air conditioning at first and the staff promptly moved me to another room without the hassle of having to go back to the reception to return the key after the change. I will definitely return.

Miinukset: Nothing.

Plussat: Modern, purpose-built hotel. The rooms are spacious and functional. The shower was the best I have experienced so far in Germany. Value for money is excellent. There is a bar near the reception, serving alcoholic drinks, soft drinks, coffe and a small range of snacks. Right at the main railway station and trams into the city and to Heidelberg.

Miinukset: Nothing to dislike

Plussat: Location excellent from the railway station. Bonus city travel pass throughout our stay. Good value for money

Miinukset: Nothing

Plussat: Confortable room with freage, great location, free transport ticket

Miinukset: A little bit expensive, but as you get free transportation ticket and the location is great, it worth

Plussat: It is directly at the main train station, which is very convenient. The air conditioning keeps the room cool even when not in room.

Miinukset: There were major building works (drilling, shaking) adjacent to the hotel into the early hours of the morning (3-4am). These can be heard clearly in the room. The mini-bar fridge did not cool the drinks. The beer was warm and spilled over when opened.

Plussat: Excellent location. Friendliest staff I've ever met. So helpful and welcoming.

Miinukset: Nothing

Plussat: The rooms were much larger than expected

Miinukset: It said the station was only 5 minutes away. The main station was 15 minutes away

Plussat: Friendly staff. Large bathroom. Good AC. Nice parking but should be included in price of stay.

Miinukset: Breakfast was not good. Very little selection. Too expensive. Limited selection in bar.

Plussat: The room was spacious, clean with a mini kitchen

Miinukset: I had a shipment from Amazon which they wanted to reject even though it is paid for and I was in the hotel

Plussat: The indicator of garage is not clear enough, but the staffs are very kind to give us the instruction.

Plussat: The room was really nice and so was the bathroom. The staff was friendly and helpful. The location is near the train station, like a 12 minute walk, which we found rather convenient

Miinukset: The usually higly appreciated complimentary tea and coffee in the room came with a kettle that was basically not usable because it smelled like hot plastic when used and also the resulting instant coffee tasted like hot plastic, which is really not the kind of thing I would recommend drinking. They should really get some proper steel kettles. We booked breakfeast extra and found it a bit lacklustre. The selection of cold cuts and cheese was bit small. The scrambled eggs were way to oily. It was OK, but considering the price point I was a bit disappointed

Plussat: Good-located hotel, close to the Train Station. There is a beautiful big park in front of the Hotel (unfortunately under construction and closed currently but will be ready until end of June as I heard). The room was clean, bed is very comfortable.

Miinukset: The gym is too small and there are no barbell there... that would be very great to have few barbells and a fit ball or something, otherwise the treadmill worked well and the gym room was clean.

Plussat: Own Car Park. Air Conditioned Rooms.

Miinukset: Poor Housekeeping - non replenishment of tea, coffee & cream. One member of staff who on what was one of the hottest days of the year (35 degrees +) told us that the “complimentary” water in reception was only for arriving guests. If we wanted water we should purchase it from the bar. His colleague however was most helpful.

Plussat: The Rooms are very clean. Beds are comfortable Good shower pressure Nice large rooms

Miinukset: Unfortunately there was no minibar. When we wanted to check in at 15:00. The rooms where not ready. The receptionist told us to wait another 30minutes. After 30minutes we went back to the desk unfortunately the rooms where still not ready. Meanwhile the only thing the staff member could offer was a free coffee. We had to wait another 30minutes. We went outside in the park close by and after another 30 minutes we went back inside still the rooms weren’t ready. A couple of minutes later it was 16:40 we went to to the desk to receive our room. Although we booked for 2 rooms..... and yes the other room wasn’t ready. We asked if he at least could offer us breakfast. He checked at said he could offer (4 breakfasts for the price of 2 - basically up selling breakfasts during the whole situation). He told us else he had to call his manager. We asked him kindly to just do that and it seemed to be no problem. At the end we waited approximately 2 hours until we could check in at 17:00, forgot my surname multiple times. At the end we got free breakfast.

Plussat: Front desk clerk when we checked in was particularly helpful and friendly.

Miinukset: A bit expensive for what we needed (someplace convenient for an early train and flight).

Plussat: This is what to expect from a 4 star hotel. Engaging staff, nice clean (and big) room. GREAT breakfast and really friendly breakfast staff. Perfect location to Mannheim centre as well.

Miinukset: REALLY poor WiFi! This should be a priority to fix!!

Plussat: Staff were excellent as we had a family emergency and they help with the language barrier for us. They so helpful with rebootkng my room as I had to stay longer than expected. Staff excellent.

Miinukset: Great location.

Plussat: Very comfortable room, huge bed, minibar, equipment for preparation of the tea/coffee. Everything very clean.

Miinukset: Parking is possible on the public parking for a fee but is just next to the hotel so not a big problem. Breakfast too expensive.

Plussat: I like the location, minibar and also liked the decoration of rooms which was very nice and luxury

Miinukset: I don't like the Elevator , Pillows was uncomfortable really.

Plussat: Scenery amazing good facilities around

Miinukset: Property not finished yet

Miinukset: Nice and comftable hotel with very friendly stuff and tasty breakfast. Very good location not far for the main train station and the central bus station. Walking distance to the city centre

Miinukset: Hidasta palvelua ravintolassa

Plussat: Hyvä huone ja henkilökunta

Miinukset: Aamuainen ei kuulu hintaan

Plussat: Good location, clean room, friendly staff

Miinukset: WiFi signal was terrible, in our room we weren’t able to even log in to the WiFi because the signal was really bad, you had to stand next to the door in order to get signal.

Plussat: REALLY friendly staff. Very nice Big room for two adults and one child (room 421). Must be recently renovated because it looked brand new. Very spacious room with a big separate space for luggage. Full breakfast with omelette on order. Just a stone throw away from the city center. Will visit again!!

Plussat: Everyone in reception and restaurant were friendly and helpful. Speaking English was a plus. Thank you all.

Miinukset: Nothing