Mariánské Lázně hotellia

Plussat: Nice building with history. Wide range of spa services and a very nice pool. The Suite was good size with well renovated bathroom.

Miinukset: Old bath robes and towels! Spa staff constantly telling us they close at 7pm. Seven pm? What a joke. They need to wake to year 2019.

Plussat: Great location. Only few minutes walking to center .very pleasant staff, very helpful with everything. Highly recommended

Plussat: We treated ourself to a 2 night honeymoon package. We had 2 kids so we had to book 2 rooms. The staff were so nice from the time we arrived till we left. The dinner was very nice and the hotel is very clean and rooms were so beautiful. Beds were comfortable and my young boys felt like royalty ;)

Miinukset: Nothing

Plussat: Location

Miinukset: Service

Plussat: The facilities and staff were the best I have ever experienced.

Plussat: The property is old style but very nice, rooms are spacious, clean and comfortable. It is a bit out of the town but short walk and compensates with amazing view and the notion of being in the woods. Staff is friendly and helpful, most speak decent English.

Miinukset: You have to pay separate and reserve as "private" the thermal zone (sauna, steam bath etc.). Never seen this elsewhere, so out of the "spa" center you are left with the pool and a small gym located around the entrance of the pool.

Plussat: Everything in Esplanade Resort was perfect - the staff was friendly and helping, the room ( I have booked a family suite) was big and clean and the location was amazing - on the top of the city into a forest with an amazing view. Perfect for families- I was there with my wife and 2 kids. I would definitely visit the hotel again!

Miinukset: Housekeeping is not up to the level of 5 star Hotel

Plussat: I liked the motion sensors in the hallways that came online as you walked added some spooky moments

Miinukset: Front steps under repair, also needing a handrail. Would be good to add a none slip finish too, like sica sand in a clear epoxy.

Plussat: Really great location. Very quite. Not far from Kolonada, about 5-6 min onfoot.

Miinukset: - There are NO rooms with one big bed in reality, only shifted small beds. It is the most disgusting con; - Breakfast not so good as it could be; - Hotel is a little bit old, local repairs are desirable.

Plussat: The hotel is located at the side of a forest and most of the sightseeing spots are in walking distance. The surroundings is so quiet that it is a good place to take a rest. The room is big and comfort.

Miinukset: Everything is great.

Plussat: Good breakfast, friendly and helpful staff, organized parking per request

Miinukset: Cooling in the room could have been better during hot weather

Plussat: Staff was very kind and helpful, the town and hotel are charming.

Plussat: Very nice room, larger than expected (we stayed in a superior double room). Satellite TV with domestic, German, Russian and international channels. Bathroom and shower also great. The hotel also had a separate room close to the lobby, where it was possible to relax or work and order cafe or drinks from the reception.

Miinukset: The room was a little cold at night, but the duvets were fine and so we slept well. Breakfast could have been better, especially the coffee. You just have to lower your expectations a little bit in this regard. Didn't try any spa services.

Plussat: Place is very quite and nicely situated

Miinukset: Personnel does not give enough information about facilities in the city

Plussat: All staff were very friendly. Hotel is very quiet. I slept wonderfully. Large shower. I did not have to squeeze myself in. Given the number of guests, the breakfast was very decent and varied.

Miinukset: Overall, the hotel is a bit outdated. It could do with some renovation.

Plussat: spacious, comfortable room; breakfast variety

Miinukset: toaster missing, electrical maintenance: several burned out bulbs were far away to be replaced in time

Plussat: The hotel is located on the main street of Mariansle Lazne, easy to get to by bus, taxi, or even on foot from the train station. The staff was exceptionally friendly and helpful: when we left a personal item in the room, they found it for us and sent it to our home address! We haven’t tried the pool / spa facilities, but the room was overall generous and good value for the low price.

Miinukset: The only downside: the room was not stacked with tea or coffee, even though there is a water boiler. The toilet and shower in our room were very tiny; this is probably due to an old building being converted to a hotel.

Plussat: Fantastic pool and wellness facilities

Plussat: Location velice dobra a pestra snidane, byla jsem velice spokojena

Miinukset: did not like the check-in time, had to wait for my room

Plussat: Helpful and courteous staff. Huge size of the room. Location

Miinukset: Uncomfortable bed, tiny shower room, no fridge in the room

Plussat: Upon arrival we were met by a fantastic receptionist, who was friendly and really helpful explaining everything. He spoke at least 2 languages, and made us feel very welcome. We were luckily upgraded to a suite, which although unexpected was a nice surprise ... they'd made a small error regarding guests and available double rooms. From the outside, the building looks very old and attractive. Almost every window has a balcony, which looks great. The hotel itself is made up from 4 adjoining buildings which seem a little complicated to understand at first, but quite simply, choose the entrance with the receptionist desk. It is located at one end of a Main Street, close to many tourist attractions, and although some have said the 'Singing Fountain' to be too loud and disturbing, we found it to be 'not-so-loud' and actually a nice change to the norm, and reminded us that we were on holiday. There is no 'Parking Onsite', however you can unload your bags up to 30 minutes in front of the building. The pay-for parking, is located 5 minutes drive around the corner, and 2 minutes walk back to the hotel. Regarding car safety ... the car park is shared with the local Police, so it is safe.

Miinukset: Sadly the advertisement for this premises was/is still incorrect. It is 'not' a wellness hotel, and it is 'not' a Spa ... what it is however, is a Rehabilitation Hotel for the older generation. Day to day : Without going into too much detail as there were a couple of staff members who were friendly ... the guests however, sadly were not. With ages ranging from 60-90 they were just unacceptably rude. From funny looks as they walked by as we waited for the lift to arrive, to, not replying to our ‘good morning/good evening’ as we passed in the corridors, just looking past us and pretended we were not there. Food/Dining : I did compare one even buffet meal to 'ants around an animal', as the older guests were not waiting in a civilised line, but just pushing in front of each other and grabbing at the food as if it was to be never refilled. The food itself however also did not appeal to us as the 4-stars on the advert was not what appeared before us. School dinners would be a very close approximation ... before Jamie Oliver arrived. The Clinic : We were 'told' to attend a Doctors Appointment on the first day, and then we would be given our ‘set timetable’ of the weekly treatments we would be receiving. We asked about the appointment, and were told that ‘if we did not attend, we could not use ‘any’ of the facilities. The down side to this is … when on holiday we want to relax and do what we want, ie, walking / eating / sight seeing etc. If you have something that you want to do, but then have to be back in-time for a treatment, then you end up cancelling the thing you wanted to do … that’s not a holiday, that’s a rehabilitation clinic. This was a major issue for us, and in all honesty ended our stay here prematurely. The 1 week booking was shortened with the assistance of the reception staff and everything was sorted out with complete friendliness and understanding.

Plussat: Wanhan ajan palatsitunnelmaa. Kylpyläosasto on erittäin pieni, mutta ihan OK parin illan polskuttelemiseen.

Plussat: It has a great location. Staff was very friendly but what bothered me that everyone(staff) starts talking to me either in Russian or German. But otherwise all good

Plussat: Price. Breakfast was good.

Plussat: Good brakfast, great location

Miinukset: Small pool, they don't have own parking

Plussat: Huone ja kylpyhuone tilavia ja viihtyisiä. Kaunis kalustus. Rauhallinen ja viehättävä ympäristö puistoineen ja rakennuksineen. Nähtävyydet kävelyetäisyydellä. Vastaanoton henkilökunta ystävällistä ja avuliasta, puhuivat englantiakin.

Miinukset: Kylpylästä en saanut vastausta pyytämääni hoitotiedusteluun sähköpostitse. Soitin. asiasta pari kertaa hotellin vastaanoottoon.Olisikohan ollut kielivaikeuksia? Kirjoitin englanniksi. Ymmärsivät vain saksaa ja venäjää, jota en puhu.i

Plussat: Just about everything really. Breakfast was great. The buffet, all you can eat, dinner was about 12 Euro! Location is stunning and the rooms were spacious, clean and tidy. Staff were great

Miinukset: Nothing really

Plussat: Very good breakfast Hotel has a good location, close to all touristic points

Plussat: Barista, central location

Miinukset: Additional charges for parking, quality of breakfast unsatisfactory, cleanliness, worn down facilities

Plussat: Outstanding service. Open space and pleasant entry. A nice welcome gift from the manager. Great location. Overall

Miinukset: Soap dispenser pump in shower needs to be replaced.

Plussat: Very friendly and attentive staff, they really made our stay comfortable and stress free. Great hotel location, secure parking and wide variety for breakfast.

Miinukset: It's an old building so a few squeaky doors and floors are expected.

Plussat: Very friendly staff, breakfast was excellent and the hotel is beautiful. You feel very welcome from the beginning of your stay and once more the staff was very nice and kind to help for any question.

Miinukset: Unfortunately our room was very noisy as windows were very old and not locking properly. We required a quiet room but it was not. With a more quiet room our rating would have been much better. For this reason we might try another hotel next time we visit Mariánské Lázně

Plussat: The hotel is v old and not 4stars. Staff are not welcoming and not helpful. Facilities were closed like spa and massage. Food is not good.