Mariánské Lázně hotellit lähellä St Vladimir Church

Plussat: The staff was extremely caring, enthusiastic and friendly. The bathrooms in hotel rooms were nicely and modernly furnished, with high-tech shower stalls.

Miinukset: Sometimes it was apparent that the staff lacks experience, profesionalism and good organization.

Plussat: Unbelievably huge hall, corridors, restaurant,- built around 1900 for a lot of guests. Helpful, friendly staff! The recent renovation has centered their "theme" around an ancient "fairytale" resulting in our room being painted with strange faces on the walls and ceiling. Impressive handpainted artwork in what must be a lot of rooms! When we left we got a goodie bag! Next door was a park with miniatures of Czechian buildings.

Miinukset: Faces on walls a bit scary. Very tiny showerstall.

Plussat: Awesome mattresses! Super friendly staff.

Plussat: The quiet location, the staff and the service they provide actually everything was perfect

Miinukset: Everything was great

Plussat: Everything. I highly recommend Presidential suite. It is the best choice and value for money. You may feel as King with Queen in own castle.

Miinukset: The only thing was slippery floors in room. There was danger to fall - may be was too much clean

Plussat: The location is very nice, the staff was very friendly, the facilities overall were good, good value for your money. We had a great time and we will be back! :)

Miinukset: No complaints at all.

Plussat: Wonderful staff, very helpful and very sympathetic ! Comfortable bed, nice room , very peaceful and a absolutely wonderful breakfast !

Plussat: Very good service

Plussat: Nice building with history. Wide range of spa services and a very nice pool. The Suite was good size with well renovated bathroom.

Miinukset: Old bath robes and towels! Spa staff constantly telling us they close at 7pm. Seven pm? What a joke. They need to wake to year 2019.

Plussat: Great location. Only few minutes walking to center .very pleasant staff, very helpful with everything. Highly recommended

Plussat: We treated ourself to a 2 night honeymoon package. We had 2 kids so we had to book 2 rooms. The staff were so nice from the time we arrived till we left. The dinner was very nice and the hotel is very clean and rooms were so beautiful. Beds were comfortable and my young boys felt like royalty ;)

Miinukset: Nothing

Plussat: The facilities and staff were the best I have ever experienced.

Plussat: The property is old style but very nice, rooms are spacious, clean and comfortable. It is a bit out of the town but short walk and compensates with amazing view and the notion of being in the woods. Staff is friendly and helpful, most speak decent English.

Miinukset: You have to pay separate and reserve as "private" the thermal zone (sauna, steam bath etc.). Never seen this elsewhere, so out of the "spa" center you are left with the pool and a small gym located around the entrance of the pool.

Plussat: Everything in Esplanade Resort was perfect - the staff was friendly and helping, the room ( I have booked a family suite) was big and clean and the location was amazing - on the top of the city into a forest with an amazing view. Perfect for families- I was there with my wife and 2 kids. I would definitely visit the hotel again!

Miinukset: cold water in swimming pool

Plussat: Luxury, quiet place, convenient for city tour in Marienske Lazne

Miinukset: The lack of inside garage to park the car

Plussat: Nice interior in classic style helps to relax. Very good quality of bed linnen. Good equipment spa area.

Plussat: hotel room, spa facilities

Miinukset: service reception, food + service restaurant were quite poor for a 5 stars hotel. Also the hotel has no facilities for children

Plussat: This was an excellent experience. Everything was all around superb, especially the staff who was most gracious. A Luxurious hotel and spa in a prime site above town, but also very welcoming, no stuffiness; absolutely comfortable. Great food variety & quality, too.

Miinukset: Spa very very nice, but needed some more attention to cleanliness: others towels left behind in saunas, or cool pool not filled ahead of time in sauna room. Fixable.

Plussat: Building, the room, place

Plussat: We liked the location, look of the hotel, quality of czech cusine in the restaurant.

Miinukset: Swiming pool was small and little rest area with not enough lounch chairs. With many children in the pool and around it was difficult relax. In addition the cost of the use (Czk260 per person) was not commensurate with the quality of the experience.

Plussat: The hotel itself and the room (appartement) were great!

Miinukset: Staff in restaurants and in the spa: in restaurant they were watching TV, service was fair and without any smile... in spa they were unpleasant and without any activity

Plussat: Beautiful historic architecture in a serene town. Bathroom was well equipped and bed was comfortable.

Miinukset: When we arrived, the staff told us the main spa facility is closed since last week due to mechanical failure. It was a huge disappointment for us because the main reason we chose this hotel was to enjoy the spa/pool facility. The hotel did not compensate any for the inconvenience. And the room was facing quite terrible view. Staying this hotel is relatively pricy (~$400 for two) and I assume it is because of the spa facility. The hotel should provide compensation and additional service (eg. upgrading the room) or even refund some money when they are not delivering the promised services.

Plussat: Friendly and professional staff, spa facilities and dining

Plussat: The hotel is really nice, clean, the bed very comfortable

Miinukset: Coffee was pretty bad at breakfast. Breakfast in general could be improved.

Plussat: Some of the staff was very attentive, others less so. Wonderful doctor and nurse and waitress [Alla]. Lots of choice at meal times. Nicely-appointed room. Wonderful walks around the town--woods and parks galore. The 24 medical treatments we each received did get a bit repetitive by the end of the week but the I would ask more hydrojet bed treatments next time.

Miinukset: The hotel should spend a little energy on providing staff with basic English lessons. Some workers in the sauna and medical units misunderstood what we asked for so services were not properly provided. We can speak five languages but not Czech or Russian. At a five-star hotel, better linens should be available instead of polyester or mixed polyester-cotton. Toilet paper was like sand paper. Our biggest mistake was going for the full-board--too much food!

Miinukset: Treatment programs not well done

Plussat: Nearly everything was positive: every single person we encountered here provided top-notch service. The hotel itself was certainly interesting architecturally in the grand old 19th century style, and the hotel is maintained in excellent condition – definitely not the shabby chic one can sometimes encounter with hotels of this vintage. The breakfast buffet was extensive and very good. Being a spa hotel, of course, one must consider the spas. Again, they were well-maintained and well-staffed. From others among our party (wife included), I heard that massages and other special treatments (for additional cost) were also good. The Roman Spa in the hotel is elegant in appearance and enjoyable to experience. As it is possible to go to the other spas of the related hotels with the same door key/hotel pass, on a subsequent day, my wife and I walked through the long complex of interconnecting hotels to see some of the other spas. We especially enjoyed the pool with water features at the extreme opposite end of the complex, i.e., at Hvēzda (Aqua Wellness Center). The hotel is very well situated to enjoy some of the hiking paths in the area as well as Mariánské Lásnē, which is pretty now with fall colors. Although it rained part of the time we were there, it was also possible to do some hiking. OK, now for the couple of small quibbles. My wife and I had booked a double room; it was pretty small, considering the cost compared to other hotels in M.L. The other quibble is I really thought that at least one pool, preferably with vigorous water jets, would have hot water. Alas, not one could be found in the entire complex: the warmest we saw was 31º – what the ancients would call a Tepidarium. I admit you can go into one of many saunas to get hot, but that is not the same thing.

Miinukset: My wife and I had booked a double room; it was pretty small, considering the cost compared to other hotels in M.L. The other quibble is I really thought that at least one pool, preferably with vigorous water jets, would have hot water. Alas, not one could be found in the entire complex: the warmest we saw was 31º – what the ancients would call a Tepidarium. I admit you can go into one of many saunas to get hot, but that is not the same thing.

Plussat: Excellent buffets for breakfast and dinner. Beautiful wellness area with roman baths. Easy parking. Beautiful and tasteful Christmas decorations.

Miinukset: Dry carbon dioxide bath treatment areas run down. Spa staff stingy with the sauna sheets.

Plussat: Everything else was excellent.

Miinukset: The treatment staff not speaking English, old ladies with rude attitude.

Plussat: It was perfect! The hotel is a little palace! The ambience is just beautiful!

Plussat: Pavla, at the reception desk went far beyond expectations. She was amazing. So friendly and professional. Pavla made the whole stay very enjoyable. The coffee and food was wonderful.

Miinukset: Breakfast room too small Too close to people you don't know No elbow room Need a bigger breakfast room

Plussat: The location of the hotel is near town center. The rooms are big and clean . The breakfast was tasty . It is very easy to find)

Plussat: Pavla, thank you so much for your hospitality - it felt like home! We really enjoyed staying in Hotel Villa Gloria and would recommend it to our friends and family. The rooms are very clean, nice breakfast, 5 min walk from the center, great price/quality

Plussat: The breakfast great and stuff is lovely!!!

Miinukset: Room was a but dirty.

Plussat: Spacious room, friendly staff

Miinukset: Nothing

Plussat: Very big rooms, a bit old fashioned, but very clean. Lots of space for children (even with crib). Very friendly staff

Miinukset: Breakfast was served in e very small place

Plussat: The room is spacious, walking distance from the main attractions (15 min walking, down/up hill). Breakfast is decent, with fruits.

Miinukset: The beds were not comfortable, with very old mattresses. Bathroom is clean, but very dark. Although the staff is friendly and helpful, they are not available all the time. if you need something in the evenings you won't find anyone to help.

Plussat: We are always staying here when travelling to Marianske Lazne. Perfect location, nice walks in the neighbourhood, forest and fresh air. Parking place. Comfortable and big rooms. Very tasty breakfast! And very friendly and helpful staff :)

Plussat: location, kindness of the staff, breakfast, cleanliness of the rooms.

Plussat: The hotel is located on the main street of Mariansle Lazne, easy to get to by bus, taxi, or even on foot from the train station. The staff was exceptionally friendly and helpful: when we left a personal item in the room, they found it for us and sent it to our home address! We haven’t tried the pool / spa facilities, but the room was overall generous and good value for the low price.

Miinukset: The only downside: the room was not stacked with tea or coffee, even though there is a water boiler. The toilet and shower in our room were very tiny; this is probably due to an old building being converted to a hotel.

Plussat: Helpful and courteous staff. Huge size of the room. Location

Miinukset: Uncomfortable bed, tiny shower room, no fridge in the room

Plussat: Upon arrival we were met by a fantastic receptionist, who was friendly and really helpful explaining everything. He spoke at least 2 languages, and made us feel very welcome. We were luckily upgraded to a suite, which although unexpected was a nice surprise ... they'd made a small error regarding guests and available double rooms. From the outside, the building looks very old and attractive. Almost every window has a balcony, which looks great. The hotel itself is made up from 4 adjoining buildings which seem a little complicated to understand at first, but quite simply, choose the entrance with the receptionist desk. It is located at one end of a Main Street, close to many tourist attractions, and although some have said the 'Singing Fountain' to be too loud and disturbing, we found it to be 'not-so-loud' and actually a nice change to the norm, and reminded us that we were on holiday. There is no 'Parking Onsite', however you can unload your bags up to 30 minutes in front of the building. The pay-for parking, is located 5 minutes drive around the corner, and 2 minutes walk back to the hotel. Regarding car safety ... the car park is shared with the local Police, so it is safe.

Miinukset: Sadly the advertisement for this premises was/is still incorrect. It is 'not' a wellness hotel, and it is 'not' a Spa ... what it is however, is a Rehabilitation Hotel for the older generation. Day to day : Without going into too much detail as there were a couple of staff members who were friendly ... the guests however, sadly were not. With ages ranging from 60-90 they were just unacceptably rude. From funny looks as they walked by as we waited for the lift to arrive, to, not replying to our ‘good morning/good evening’ as we passed in the corridors, just looking past us and pretended we were not there. Food/Dining : I did compare one even buffet meal to 'ants around an animal', as the older guests were not waiting in a civilised line, but just pushing in front of each other and grabbing at the food as if it was to be never refilled. The food itself however also did not appeal to us as the 4-stars on the advert was not what appeared before us. School dinners would be a very close approximation ... before Jamie Oliver arrived. The Clinic : We were 'told' to attend a Doctors Appointment on the first day, and then we would be given our ‘set timetable’ of the weekly treatments we would be receiving. We asked about the appointment, and were told that ‘if we did not attend, we could not use ‘any’ of the facilities. The down side to this is … when on holiday we want to relax and do what we want, ie, walking / eating / sight seeing etc. If you have something that you want to do, but then have to be back in-time for a treatment, then you end up cancelling the thing you wanted to do … that’s not a holiday, that’s a rehabilitation clinic. This was a major issue for us, and in all honesty ended our stay here prematurely. The 1 week booking was shortened with the assistance of the reception staff and everything was sorted out with complete friendliness and understanding.

Plussat: Location velice dobra a pestra snidane, byla jsem velice spokojena

Miinukset: did not like the check-in time, had to wait for my room

Plussat: Wanhan ajan palatsitunnelmaa. Kylpyläosasto on erittäin pieni, mutta ihan OK parin illan polskuttelemiseen.

Plussat: It has a great location. Staff was very friendly but what bothered me that everyone(staff) starts talking to me either in Russian or German. But otherwise all good

Plussat: Price. Breakfast was good.

Plussat: Good brakfast, great location

Miinukset: Small pool, they don't have own parking

Plussat: Huone ja kylpyhuone tilavia ja viihtyisiä. Kaunis kalustus. Rauhallinen ja viehättävä ympäristö puistoineen ja rakennuksineen. Nähtävyydet kävelyetäisyydellä. Vastaanoton henkilökunta ystävällistä ja avuliasta, puhuivat englantiakin.

Miinukset: Kylpylästä en saanut vastausta pyytämääni hoitotiedusteluun sähköpostitse. Soitin. asiasta pari kertaa hotellin vastaanoottoon.Olisikohan ollut kielivaikeuksia? Kirjoitin englanniksi. Ymmärsivät vain saksaa ja venäjää, jota en puhu.i

Plussat: Friendly welcome at reception. Good location facing park and proximity to colonade.

Miinukset: Information about hotel retaurants (3) not clear. Public parking remote from hotel and no special rate for hotel guests available for stay under 3 days. No help with luggage on arrival or departure. Overall, I would recommend this hotel with a caveat.

Plussat: The hotel interior was beautiful and there was a lovely peaceful ambience.Staff very helpful and allowed us to store a heavy suitcase there while we travelled around Croatia.Rooms and bathrooms very goodGreat breakfast.Good location with trams running right past the door.

Plussat: The car remote controllers do not work in front of the hotel!! Nobody knows why....

Miinukset: If you are Czech, ask the staff to calculate the price in Euro, not in CZK

Plussat: Steam room

Miinukset: Dining room

Miinukset: The breakfast... Rich but everything cooked in horrible way

Plussat: Nice pool and friendly staff

Miinukset: Nothing

Plussat: Very friendly staff, immaculate room, excellent pool, good value spa treatments by professional staff. Great location on a hill above Marianske Lazne next to the forest. Short walk into town. Would stay here again, definitely a more authentic and relaxing experience than Karlovy Vary.

Miinukset: Restaurant food relatively uninspiring but very good value, healthy and friendly staff.

Plussat: Helpful attentive staff. Excellent room & wellness facilities for the price

Miinukset: Not for the disabled if they wanted to get to the town centre, very hilly

Plussat: Good location. Good beds.

Miinukset: Poor breakfast. Stressed and not organised staff at breakfast.

Miinukset: Staff were really not helpful especially at the reception where we had to wait for somebody for 20 min to be able to do the check out. No apologies from the staff when he finally turned back. Room was not clean and terribly warm under the rooftop. No fan neither air conditioning, almost 38c. Impossible to sleep. Breakfast were poor and uncleaned dishes. Staff not very friendly either. Would never recommend this hotel

Plussat: Good location, clean room.

Miinukset: Swimming pool, which was one of reasons why we choose this hotel, was out of order. We were not provided with any benefits/other place for swimming, we were offered to go to public pool instead. We were charged extra for resort tax, even though it was not stated in our booking confirmation, and receptionist was not able to explain us(IN CZECH, and we do speak Czech), what is this tax about. Cleaning lady was knocking on our door in the morning, even thought we had “do not disturb” paper on our door. Last day of our staying there we “met” a bug in one of breakfast plates.

Plussat: We were warmly greeted by a friendly Receptionist and promptly checked in. We realised the booked room was not really what we expected and asked for a room change. This was done easily and without delays. Our new room was pretty spacious, quiet, clean, in a renovated part of the hotel with a minibar and a tea/coffee making facilities. We were glad we have upgraded the room :)

Miinukset: Sauna could do with a cold plunge pool instead of showers and probable bit better design for a resting area. Maybe also investing into air conditioning in hotel rooms. Also, parking should be really free for the hotel guests.

Plussat: Meals, bed are comfy, nice bathrooms, views

Miinukset: Not enough cosmetics supply in bathroom, stuff doesn’t speak English almost at all, coffee/tea bags were not replaced in room next day, air temp in pool area too high

Plussat: central in the city, friendly people, helpful staff

Plussat: Well situated 10 minutes stroll from centre, near bus stop.All staff very helpful. Russian and German main tourist languages - limited English spoken. Comfotable well appointed rooms. Roof terrace a joy.Delightful park right opposite.

Miinukset: My room overlooking the main street was very noisy

Plussat: Excellent service, civility, very good food. All in all a very good place to stay

Plussat: Nice hotel, no complaint.

Miinukset: Hard to communicate with staff in English, otherwise it's perfect.

Plussat: All fine.

Miinukset: Wi-Fi in rooms.

Plussat: The room .

Miinukset: Yes, it was one guy who work in the restaurant - so impolite-rude and the breakfast was so rudimentary , the same things all the day .

Plussat: Spacious room

Miinukset: Carelessness of the staff. The reception girl forgot to give back our passports to us. Only after a few hours when I found that my passport is not with me, I returned to the hotel and get it back.

Plussat: The hotel is very well located, the rooms and wc are big, and some of them have balcony.

Miinukset: None of the hotel employees on weekend speak a word of english and don't make any effort to try to understand who doesn´'t knows german, the only foreign language they know. I'm still waiting to te extra pillow I've asked in my arrival. The week employees have a small notions of english and are very nice. If you don't speek german and don't have any sense of adventure better choose another hotel

Plussat: Good location, good value for money. Breakfast is good too.

Miinukset: Beds are a bit hard (seems to be everywhere in Czech republic), we had a bath and no shower, showering in the bath was a bit inconvenient due to lack of mounting shower head and lack of screen, rooms bit simple.