Riad Kaiss By Anika

Very clean property, excellent helpful staff, good menu, very safe location

Nothing

Very clean and convenient They treat you like family All the staff Mona, Leila and Mohamed are great hostesses.

Nothing negative

This place on pictures looks beautiful but in reality is still more stunning !! Honestly I travel a lot and I had never been in a place like that before and also I had never received a treat so kind before . The rooms are amazing , you feel like in a fairy tale . The atmosphere is so peaceful, you don’t hear any noise . It’s perfect for relaxing. I love the pool too .The breakfast is amazing , they bring it to you wherever you want . Everyone makes sure you feel comfortable like a queen/king . They help you for everything with no problem: with the luggage, booking restaurants for you, tickets for the museums or whatever you need . They joined us walking from the Riad to find an ATM, to change money , to find the place for my touristic tour in the city , they lent me a phone that I could use for calling or internet for all my stay . My sister and I can’t wait for coming back again!! I will recommend it to everyone !!

I loved everything!!

Everything about Riad Kaiss is brilliant and perfect. All the staff are very friendly and will do anything for you, we were surprised that everything except our first night meal was included in the price. Every day the shampoo was topped up, extra fruit and water, every night there was a glass of milk and dates on our return. We had mint tea every day on the wonderful balcony all included. The room was warm, the shower amazing. The Riad is right in the middle of the old city literally 100yards from the main street up to the main square and souks. Mohammad, Mona and Bedra were particularly helpful making reservation for busy restaurants. Well worth doing, we were taken to the top of the Nomad ahead of others because we had a reservation. They never pushed anything on us either.

Nothing everything was perfect

From the moment of arrival, we were put at ease and could relax. It is the easiest check in I've experienced in years of travelling. The staff could foresee our needs, and make everything go on autopilot for us (they got us tickets for the places we wanted to go, got for us a local SIM card, booked restaurants for us, and arranged for transport of luggage when we need it). On the day out they even gave us a packed lunch for the way as they realized we had a long drive ahead. I have not met so helpful, warm and professional staff before. The dinner and breakfast were excellent. We tried the hamam inside the Riad and enjoyed it thoroughly.