Location close to the tennis facility
Marginal facilities with marginal cleanliness and a poor excuse for a "breakfast". Pleasant staff with one young male who rarely stopped playing with his phone long enough to do his job.
Didn't Stay the Night
When we explained our issues with our room & found out there were no other rooms available, the person at the front desk gave us a refund without too much fuss. She first offered us air freshener, and when we declined she asked "is it really THAT bad?" which was bit of a turn-off, but we were thankful that she refunded us quickly.
When we first arrived, we had to call because the person who was working the front desk was away cleaning rooms (about 5:00 pm). When we got to our room, the TV had been left on & was blaring. Unfortunately, there wasn't a remote control, and we couldn't turn it off. Then we noticed that our non-smoking room smelled strongly of smoke; we are not super sensitive to that, but this was very noticeable, and we would not have been comfortable staying. We also noticed that the bathroom door would not close all the way, which would have been uncomfortable if we had decided to stay. The room wasn't very clean either, although if this had been the only issue, we likely would have stayed, as it wasn't TERRIBLY unclean. We went up to see if there was a different room available, but they were all booked, so we asked for a refund. We happily found another hotel in the area that was much better, for a similar price.
Room was good size and comfortable. Frig, microwave, window seat and night light were nice additions. Staff friendly and helpful. Overall happy with my overnight stay.
There was no shampoo or conditioner in room.
The use of space, meaning covering the air unit with wood and putting a pad\pillow there to create a lounge area. Looking out over a parking lot and field isn't the most pleasant.
looked like it was a cover up clean up, done hastily with paint on the floor in bathroom, looked like blood.
The staff was very friendly, beds were comfortabe. Location was prime for our trip to kings island. Tha value for the price was excellent. I stay here every time I go to King's Island and plan on staying here on future visits.
The housekeeping staff need better attention to detail. There were stains on the mattress. The chair in the room had dust on it that had not been touched in a while. The shower curtain rod had come loose and was drooping causing me to bump my head. Televisions could uses some updating.
Microtel Inn & Suites by Wyndham Mason/Kings Island sijaitsee keskustassa, ja Kings Island (huvipuisto) ja Miami Valley Gaming 15 minuutin ajomatkan päässä. Käytössäsi on ympäri vuorokauden auki oleva business center, express-uloskirjautuminen ja ilmaiset sanomalehdet aulassa. Palveluihin kuuluu ilmainen pysäköinti.
Perustuu 385 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.
Microtel Inn & Suites by Wyndham Mason/Kings Island on toteuttanut seuraavat toimenpiteet:
Päivittäinen siivous, saniteettituotteita saatavilla enemmän.
Aulassa mahdollisuus fyysiseen etäisyyteen.
Minimaalinen yhteys hotellin henkilökuntaan ja muihin vieraisiin.