Mataram hotellia

Plussat: Sijainti. Siisteys. Ranta *****

Miinukset: Henkilökunnan vähyys ravintolassa. Juomien ja ruokien saaminen kesti todella kauan. Annoimme palautetta paikan päällä ja saimme kuulla, että heillä henkilöstövajetta. Tämän tasoisessa hotellissa palvelun kuuluisi olla kunnossa.

Plussat: Beautiful beach just out front and great vibe at the resort. View from the room was spectacular and hearing the waves in the morning was magic. Large comfy bed, massive modern bathroom. Loved it!

Miinukset: The relentless hawkers trying to sell trinkets

Plussat: The pool, the room cleanliness, the Kliff restaurant

Miinukset: Lied to at check in said that room was not available on top floor level 3, but seen other guests check in to that room a day or two later. Also the tour to Gili islands was expensive for what it was, pretty dodgy boat that did not seem safe, ended up being dropped at a harbour and caught taxi back to hotel as the boat did not seem to be coping with the swell.

Plussat: The ocean view room was so beautiful. Loved everything about this place.

Miinukset: 1. The face towels that they changed could have been better. 2. Have 2 access cards

Plussat: Everything. The staff were fantastic and the hotel was clean and fresh.

Miinukset: BBQ night was interesting. Food wasn’t seasoned very well but was a nice evening. Only 1 of the 5 promo wines was available and it had turned. Expensive at $39 a bottle. Apart from that outstanding hotel.

Plussat: The hotel, the room, the pool, all facilities. All the staffs are very helpful and nice.

Miinukset: The food is okay-ish compared to the high price.

Plussat: We liked the Location of the hotel to the beach. We liked the friendly staff . the room was clean and kept to a high standard

Miinukset: The meals in the cliff restraint was very expensive. The hotel should have put on small coach to get to the shopping arears so that we can bye gifts. The complex was a long way from the main town and city.

Miinukset: Kuntosalin ilmastointi

Plussat: This is our second stay at DDB - we liked it so much we returned a year later! Beautiful romantic villas right on the beach, staff are friendly and can’t do enough for you. Love the outdoor bathrooms and the hotel is far away enough from the party areas to be mostly quiet though you can hear music from le Pirate sometimes.

Miinukset: The rooms are quite dark and would benefit from some more lighting. Nothing else really, we love it!

Plussat: Beautiful bungalows, outdoor bathroom, beachside breakfast. Great location on quiet, western side of island.

Plussat: Everything was just perfect.

Miinukset: nothing

Plussat: The staff, location and breakfast were all amazing! Really recommend this to anyone coming to Gili T who wants something a little more relaxing and remote than the rest of the island!

Plussat: The best relaxing place on the whole island. We rode around and didn't see anything even slightly resembling. Total tranquility is guaranteed. Highly recommended! Very cute and cosy timber bungalows, fresh and really good food and ... ocean of course

Plussat: The location is exceptional! Rooms are clean and beautiful. Staff are friendly. Shuttle to and from harbour, arrangements made for snorkeling trips and access to snorkeling gear and bicycles were wonderful!

Miinukset: Nothing. It was perfect.

Plussat: Clean , quiet , good location great breakfast

Plussat: The rooms are beautiful with very comfortable beds, very clean, the food and service was just superb, we couldn’t have hoped for anything more!

Miinukset: Nothing

Plussat: Amazing sea view room! Really spacious! Outside luxury bathroom. Excellent breakfast choice. Amazing swimming pools and loungers. Best place have ever stayed.

Miinukset: Loved everything !!

Plussat: erittäin viihtyisä alue, hyvät uimaaltaat

Miinukset: moskeija olisi voinut sijaita 2km kauenpana

Plussat: This place really blew us away - the sea view is phenomenal, the garden lovely. Small almost Boutique like feeling because of the set up of garden, villas and different pools. Awesome food across all different restaurants and very friendly service. The staff took such good care of us and our 1 yr old. We wish we could have stayed longer and hope to be back some day

Plussat: Erittäin kaunis ja ihana ympäristö lomailla. Palvelu on erityisen ihanaa.

Miinukset: Lähellä niukasti muita palveluita, mutta eipä niitä juuri kaivannutkaan.

Plussat: A beautiful hotel that had lovely grounds and excellent swimming pools. Staff were brilliantly attentive and the food was probably the best I’ve had in a hotel. Excellent quality and choice. What a great place

Miinukset: Nothing - it was perfect

Plussat: Amazing pools and breakfast !!

Miinukset: The high prices for drinks and food and on top of that the added 21% tax

Plussat: Beautiful laid out resort , great views , fantastic pools and food was very good including amazing breakfasts Really nice place to chill

Miinukset: I don't like any place that does not include the actual price you pay for things , the 21% tax and service was not , this is also a criticism of all these type of resorts who use this tactic to make their bars and restaurants feel cheaper The internet was very poor and unreliable , in this day and age a 5* resort should be able to ensure a better service

Plussat: Lovely people and the whole structure of the hotel is beautiful.

Miinukset: Didn’t realise my room did not have a tv

Plussat: Attentive staff, good facilities with pleasant ambience, very clean.

Plussat: Friendly staff. Location and layout of hotel. 3 swimming pools.

Miinukset: Nothing

Plussat: The service staff were simply amaaaazing, landscaping, attention to details.

Plussat: Stunning rooms and beautiful view!

Plussat: Everything. Simply everything. I could not fault it.

Miinukset: I am struggling to find something but if I really have to nitpick then I would say may be the glass door for the toilet could have been frosted for some privacy.

Plussat: Small number of units. Peaceful. Friendly staff. Beautiful units.

Miinukset: Bikes could be better.

Plussat: Everything. The beachfront villa was excellent, as was the breakfast, service, staff and pool.

Miinukset: If I had to dig really deep to find a flaw, the happy hour cocktails were mediocre.

Plussat: The location is excellent, staff are friendly and they make you feel very welcome. A special mention to Aditya who was excellent at waiting on us as well as giving nice personal touches. We both wish him well! All staff though were very friendly and helpful. The food is very good too! It is clean and a great spot to relax, as well as taking steps to become an eco resort. We loved our room and the facilities that came with it, there was a very nice private pool and outside bath. The were lots of little touches to make you feel at home.

Miinukset: Nothing! It was excellent

Plussat: It was the most beautiful room we stayed in during our three week trip in Bali and Lombok, and the most comfortable bed. The place is very peaceful and located at the stunning sea front at a local beach. Lovely attentive staff. The food from breakfast, pool snacks to dinner was delicious.

Plussat: Amazing pool, nice crew, cute rooms

Miinukset: Is like 40 min from the center, walking and 20-25 with bicycles Just in the morning the ocean is next to the beach, in rest of the day no

Plussat: IT WAS AMAZING!! Great location, nicely away from the Busy area to have some real peace but still close enough to cycle there for a night out or dinner (bikes are available). But the nicest beach is on this side (for snorkling a little bit to the other side so it's easier to get in the water). The room was super clean and comfortable. The shower is really big and spacious with the sun Shining in in the morning. Best to enjoy the sunsets from here:D

Miinukset: Nothing:)

Plussat: Loved it!! I would definitely stay here again in a heartbeat. Great location on the west coast perfect for sunsets! Great food and drinks. Delicious breakfast choices, not a buffet (which I prefer) with enough choices to have a different breakfast each day. Room was spacious and clean. Simple but tasteful furniture. Bed was firm, but I slept fine. Linens were clean and comfortable pillows. The bathroom was open but private. I loved the fish pond around the shower! Another detail that proved to me this was the right place for me was their eco-mindedness. Water provided was in glass rather than plastic. No plastic straws or extra waste for dinning. Even a complementary reusable bag! Staff was friendly and helpful. Pool was small but well maintained. Plenty of seating around pool and at the beach. Within walking or biking distance to central part of town.

Miinukset: I wasn’t thrilled with the bike option that came with the room and there was no substitutions. But I did find a bike to rent that was more suitable For me in town.

Plussat: We liked this place. Staff was very nice and they had a superb housekeeping who made sure our room and bathroom were very clean. The room was simple but had an amazingly big bed which was great. The bedding and the towels smelled fresh and nice. The bathroom was the highlight with double showers and sinks. Location was ok not too far from the center when you are on a bike but you wouldn’t walk there with heavy luggage once you arrive at the port so we had to take the horse carriage both there and back to the port. The beach arrangements and the seating was very nice just to chill with a cold bottle of beer watching the sunset or having the breakfast in the fresh sea breeze was lovely!

Miinukset: For the price we paid I’d expect the bikes to be included in the room price. Also we had to ask for better and newer bikes because the ones we got were really old and didn’t work properly which the staff was nice to change the next day. Food quality was ok but for a 4 star hotel I’d expect fresher ingredients and a more verity. The bread was so sour and hard that we never ate and the butter tasted like margarine, we never got any jam even though it was included in the menu. The coffee felt like instant coffee and the fresh juice was just fruit blended with water. The best thing was the fresh fruit cuts in small portions and that I had to ask for 2 plates because we were 2 people otherwise they would bring just 1 plate. All in all it was ok but again for a 4 star hotel you set different expectations. To see the sunset from here is nice but the beach that they have right in front of the hotel is full of dead corals and when it is a low tide the water can be 500 m away so you get to see the sea bottom when you are the the beach needless to say there is no swimming possible there however the view is still nice.

Plussat: I was not well when I arrived and was taken care of in every way. They could not have been kinder or more helpful, recommending a dentist and helping with the arrangements. And the resort is superb too. I was so much better by the time I left! Thank you!

Plussat: This hotel exceeded my expectation - for it to be under US$100 per night - it's more than you can ask for. My room - has this "tent" vibe which i love, has it's own balcony with 2 bicycles parked infront of the room (50,000 rupiah per day per bike for rent) The room itself is spacious (not unnecessarily spacious that you feel the room is too big) Comfy beds with comfy pillows - that's a win! My fav part of the room is the bathroom!!!! - double rain showers (outside), double sinks and plenty of mirrors (for your vanity) + top up with a mini fish pond surrounding the shower area A lovely place for a couple, a family or even solo travellers (like me)!

Miinukset: Might be a distance from the jetty - u can walk for about 30-40 mins either through the central village - or take a longer route and walk by the beach (scenic)! For those who wants to conserve their energy for party at night - you can always take a carriage powered by a horse (since there's no motored vehicle on the island)

Plussat: Nice and helpful personnel, magical bathroom, very comfy (and huge bed), calm area (west part of the island) which allows you to relax whenever you want. Very eco friendly hotel.

Miinukset: Very old bikes to rent, but changed after 2 days. The beach in front of the hotel is not where you go swim (too shallow and corals), but it’s a compromise you have to make to be in a quiet and peaceful area. Nice water is 8min away by bike (easy peasy).

Plussat: Extremely friendly People

Miinukset: Nothing

Plussat: The pool villas are extraordinary. The grounds immaculate. Beautiful gardens. The attention to details is evident everywhere. We asked the hotel to arrange transport from the airport. We were greeted by staff just after we embarked the airline and assisted trough immigration and customs. Wonderful service. Highly recommended.

Miinukset: It's quiet here, perhaps due to fear, but it really shouldn't be.

Plussat: The spacious villas. The cleanliness of the rooms. The bathroom was so spacious with a walk in closet. The pool accessible from the villa. The hot tub is very big and lovely made of stone. Well maintained. Staff were always working to look after the grounds. Staff very friendly and sorted things out straightaway. We had a lovely welcome.

Miinukset: The hot tub took so much time to fill. I had a problem with hot water in my room on the second day. They came to fix it straight away and the water was hot again but then the next day it went cold again. Couldn’t have a shower properly for two days as water kept getting out. As we were checking out I told them as we were leaving. I was given an apology and that’s it. I wasn’t happy as this is a five star hotel. Shouldn’t have had to go without a shower for two days.

Plussat: The grounds and beach

Miinukset: The food was poor. Breakfast extremely limited especially for Europeans. The pizza at dinner was a joke. Poor base, smothered in thick cheese. Happy hour is not the whole bar as you would expect but a selection of the cheapest local beer, one make, one cocktail etc. we made a point of eating at nearby restaurants which we’re excellent. A complaint to the management meant nothing.

Plussat: Fantastic location, staff were friendly and very helpful. The service was faultless. A lovely place to stay. Breakfast each morning was excellent.

Miinukset: Some of the facilities are a little old and tired. Broken blinds letting light into our room early in the morning, shower screen hinge was broken and could fall off at any time. Some lights were faulty.

Plussat: Samiatra, Danial and the lady in reception were extremely helpful throughout our stay. Dayu during the breakfast run was fantastic as was the friendly chap who served us afternoon tea by the pool. Overall, it was a fantastic experience! The kids loved it. Having a private beach where you can lounge during the day or snorkel and eat dinner by at night was great!

Miinukset: The diving centre was very inconvenient at that location. Although they promote the padi cours, when we planned to book it, they discouraged us as the location was on Gili air. After some insisting and paying extra money for the transfer, we took the padi course. Unfortunately, it was an hour traveling each day back and forward so we didn’t made use of the hotel very much. So if diving is your intention, the hotel is not convenient. If you like to enjoy the luxury and the beach, I would definitely recommend this hotel

Plussat: Fantastic resort for kids and families. Loved the staff and location to the beach.

Miinukset: The beach hecklers were a bit full on, would be better if they were not right outside resort.

Plussat: Very friendly staff, nice breakfast, dinner next to the sea, beautiful garden were the cottages are.

Miinukset: Family rooms on the other side of the road, not near the pool but when we asked for another room we got 2 connection rooms instead of one big family room and that was perfect! So good service. Family rooms are really nice and big except that they are on the other side of the road.

Plussat: The pools were great for the kids, as was the swim up bar. The kids activities were good, releasing the turtles, seeing the pony, coconut harvest:)

Miinukset: The accomodation being opposite the main facilities. Would of booked smaller.

Plussat: Siistit huoneet , siisti ympäristö, iso uima-allas , meri todella lähellä, yöpymisen hintalaatu todella hyvä, aamiainen loistokas

Miinukset: Ravintola ja spapalvelut ylihintaisia

Miinukset: allasbaari remontissa.. en tiennyt että lomailen työmaan vieressä!! 3 ravintolaa kaikissa sama lista! buffet aamiainen runsas, mutta ehkä paikkalliseen makuun ei minulle. paikallisia yritys asiakkaita ja tilaisuuksia liian paljon, häiritsi ainakin minun loman viettoa, joten vaihdoimme hotellia kesken loman!!!yritin sopeuta

Plussat: Fantastic location. Very beautiful resort right on the beach. Luxurious pools and friendly staff

Plussat: Villa, allas alue,kaunis puutarha ja rannalla

Plussat: The laid back atmosphere.

Plussat: The Staff. The guest service manager, Mr Rahim , made all the difference. He made all the efforts to make our stay as comfortable as possible, going above and beyond what was expected of him. Thank you for that.

Miinukset: Rooms need some renovation

Plussat: The Hotel is nice and very clean. Everyone is really friendly and helpful! The Beach is also very tidy and the pool is wonderful.

Miinukset: Unfortunately there is nothing around that you can reach by foot. You have to take a taxi if you want to visit another restaurant or even a Warung. Also sometimes there are a bunch of dogs at the beach that bark at the guests.

Plussat: Staff were friendly, the breakfast had plenty of choice. Manicured lawns and gardens, beautiful. Afternoon tea was a nice touch.

Miinukset: You cannot swim in the sea at this hotel due to a strong undertow and a rip. This wasn’t mentioned to us and we were quite disappointed. The drinks are quite expensive and most people we met brought there own. Therefore no nightlife at all as the bar is empty. The hotel is quite far from the main town and would be too far to walk for most people. Service at breakfast is sporadic. The egg chef didn’t know how to cook eggs. You sometimes had to get your own tea and coffee as the waiter just wasn’t there even if you asked.

Plussat: The resort is very beautiful with a lot of green spaces well taken care of. The room was very clean, spacious and the open bathroom was absolutely amazing. The staff was always very nice and attentive. The pool and the breakfast/ restaurant area has a direct view to a beautiful wavy (almost private) beach. Very good to take long walks on the beach. The hotel had a very diverse public, from older retired couples, to younger couples and even some small groups of friends, so everyone can feel comfortable staying at Living Asia Resort. The hotel is located at a 10 min drive of the center of Senggigi, and the Taxi costs about 3€ to get there. The hotel also provides shuttle bus to the center of Senggigi, but only 3 times a day (4, 5 and 6 p.m). The center of Senggigi is small but has some nice restaurantes to have lunch or diner. We rented a scooter and we had the most wonderful day exploring the beaches nearby. We went to Pandanan beach and Nipah beach and for the first 3 hours on Pandanan beach there were literally no turists on the entire beach, just some locals unloading a boat, we were amazed! We had the best relaxing day. The only negative thing about Senggigi are the “street sellers” that always try to sell you bracelets or something even when you are just relaxing on the beach, but we were prepared for that.

Plussat: Amazing garden and staff are helpful, happy and tenative

Miinukset: Wifi to villa 202 was so poor

Plussat: Beachfront Staff in reception Spa

Miinukset: Food at the restaurant Very Poor internet connexion

Plussat: Food was amazing, staff super friendly, rooms are excellent and right on the beach. This place was perfect. Can't recommend this place enough for anyone going to lombok

Miinukset: Bit secluded, nothing within walking distance. I emailed twice for airport pick up and got confirmation but when we landed at 11.30 at night there was no one the to pick us up.

Plussat: very nice resort, good spa facility, comfortable bed, right next to the beach, relaxing, got a pool, very well managed garden, can watch the sunset from the pool / beach or even the room if you have the sea view. Would recommend anyone travelling to Lombok

Miinukset: nothing - can be closer to the town, but good facility in the resort, didnt feel need to go, or can easily taxi out

Plussat: The rooms were incredibly spacious and immaculately clean. The staff was always very helpful and made our stay very enjoyable. We would definitely recommend the Living Asia!

Miinukset: The only downside to our stay at the Living Asia was that the only village/town nearby is Senggigi which has very little to offer in terms of atmosphere or restaurants. The food offering at the hotel restaurant could also be improved.

Plussat: Very big and beautiful rooms, nice open air bathroom and very friendly and helpful staff. The beach is not really suited for swimming because of the strong tide, nevertheless there are nice beaches in the closer area. I recommend you to rent a motorbike, but there is also a shuttle to the Senggigi city centre at 4,5 and 6pm.

Miinukset: The hotel policy is not very friendly to the environment, since they still use plastic water bottles and plastic straws for the drinks. There is room for improvement regarding that.

Plussat: Quiet small resort just South of Senggigi. Spacious little individual villas with beautiful outdoor bathrooms. Big pool right on beach. Perfect for couples. Short taxi ride to Senggigi.

Miinukset: It seemed several staff members in restaurant were trainees. Restaurant was quite expensive.

Plussat: Amazing experience! Stayed here for a week, booked a room with sea view, defenitely worth it! Een, Fahmi and Bagus, thank you! Beautiful sunset with Mt Agung in the back. Breakfast a la carte, extra service! All perfect!

Miinukset: Nothing

Plussat: The staff were quite friendly. Quiet peaceful location and good distance from town.

Miinukset: The pool was too cold and the towels were not replaced just rolled up for the next person. Cushions throughout were stained.

Plussat: -Merinäköala oli upea. -henkilökunnan ystävällisyys ja huomaavaisuus ylitti odotukset.

Miinukset: Ranta oli likainen!

Plussat: Huone oli tilava ja todella siisti. Ulkosuihku ja wc olivat todella toimivat ja siistit. Ilmastointi toimi moitteetta ja leveä sänky erittäin mukava. Wifi toimi moitteetta koko alueella. Aamiastarjoilu oli järjestetty siten, että asiakas valitsee rasti ruutuun periaatteella todella monipuolisesta valikoimasta haluamansa ja se tehdään sinulle. Ranta on siisti, mutta aurinkotuolit ja allasalue on todella viihtyisä.

Miinukset: Kannattaa pyytää huone läheltä rantaa. Liikenteen meteli saattaa häiritä tien vieressä osaan huoneista. Siivous tehtiin joka päivä, mutta pariin kertaan jäi roskia tyhjentämättä ja saippuoita täytyi pyytää lisää. Sijainti on aika syrjässä, mutta 3 km taksimatka Senniggin keskustaan maksaa n. 0,60 €. Oluen ystävät saavat etsiä Senniggistä muslimipainoitteisuudesta johtuen. Toki sitä hotellin baarista saa.

Plussat: This resort is a sanctuary for relaxation. The grounds and gardens are stunning with a lot of care and attention being given daily. The food is delicious with lots of variety to suit every taste. Overall the staff cannot do enough to make your stay wonderful. We feel as though we have made lifelong friends with the staff at this resort. Thank you to all of the staff for your genuine kindness and care. We will definitely be back. I would strongly recommend this resort.

Plussat: Serenity, private beach, amazing service, great communication, on site spa with amazing selection of reasonably priced massages

Miinukset: No dislikes

Plussat: Great design. Amazing service. Felt like at home.

Miinukset: Although the food is probably excellent as per local standards, I'd have preferred to avoid the 5-dishes daily menu for dinner. After few days, the food tastes very similar and this is probably because every night, the cooking style is very similar. I'd focus on less dishes (starter and main) focused on excellent local products served directly the platter. The a-la-carte breakfast is excellent and to me, this is what should be replicated for dinner.

Plussat: The tailor made service according to the needs of each individual customer

Plussat: The staff went above and beyond for our dinner set up. The resort is spotless and BEAUTIFUL. Sunrise on the canoe was breathtaking as the resort is framed by mountains. A tranquil paradise. We didn't want to leave!

Miinukset: That we only had one night here!

Plussat: If I could rate them,they would be extraordinary.

Miinukset: Everything was perfect

Plussat: 1. Service is excellent 2. Food is fantastic

Miinukset: The accommodation is on the very high end.

Plussat: five wonderful days in the LombokLodge.we stayed in the 2-bedroom family suite, viewing over the garden to the ocean. great terrace, amazing view from the master bedroom bed!, perfect space for all of us,very tasteful interior. really a private feeling, while service for all meals possible in the suite. we had delicious food, thank you to the kitchen! the pool is one of the beautifulest i have ever seen, also one of the longest.the location of LombokLodge is perfect for visiting the nearby Gili Islands by boat.we had two great days with our skipper , snorkeling with the turtles,picknick at the beach of Gilis. the staff is personal, friendly, attentively. We stayed there six weeks after earthquake, we felt totally safe, by driving through the village with the personal attention of the manager we could have seen what happened to the people. We will come back! warmly thanks to all of you.

Plussat: Left the hotel without believing how amazing the staff and service was. I have been to a lot of hotels and the Lombok Lodge has to be one of the best. from the cleaners to the service staff to management were all amazing and made us feel just like their family. I stayed with my sister and had a very relaxing stay. the food was amazing and the place was just the perfect spot to chill and get treated like royalty. Highly recommendable!

Miinukset: the location was a bit far from airport

Plussat: We had an incredible stay at the Lombok Lodge. Outstanding service, perfect location to relax and slow down, food on Star level, private and familiar. All of the crew try to make your stay unforgettable. You can recognise they are doing the job with passion and joy. You come as a guest and leave as a friend.

Miinukset: Nothing to complain about.

Plussat: Water coolers instead of bottled water EXCELLENT! Great places to eat around the hotel. Easy and safe to navigate around Mataram. Clean rooms.

Plussat: I had feeling I came to Hostel and not a hotel with a name ..... ,,never again,, there are more customers friendly hotels in Mataram

Miinukset: To go away from this property ASAP

Plussat: Breakfast was great, though if you came down early, not everything was ready. There are water dispensers on the floor, so it's environmentally friendly.

Miinukset: I could hear noises from the outside. I guess it so happened that during my stay there were some noisy guests on the same floor.

Plussat: Service was great! Breakfast was amazing - don’t buy it with your room, pay at the hotel which is much cheaper

Plussat: Clean Staff very friendly and helpfull.

Miinukset: All good

Plussat: I love the modern style, my kids said it was a fancy hotel. Yes, sort of.. an the breakfast was great..

Miinukset: I was in the room 109,, and The toilet, omg what the hack had happened, the smell was so bad, especially after you flushed. And the toilet seat was old and stainned..

Plussat: The locations is central, plus the staff very helpful.

Miinukset: The food could be better

Plussat: Amazing Hotel and I will go back very soon, I would say n.1 hotel in Mataram

Miinukset: must to go back to Gili

Miinukset: Breakfast, service, this is very very good hotel to stay for several days if topic must to go to Mataram

Plussat: The bed was comfortable

Miinukset: Hotel has no bar facility which is ok but not advertised Room service very slow, it took 45 minutes to get a call to say the beef burger i ordered wasn't available

Plussat: The breakfast was excellent. so much choice and deliciousness. the location is excellent - close to the airport and Kuta Beach

Miinukset: nothing

Plussat: I like the warm accommodation and friendliness of the staffs.

Miinukset: There are mosquitoes in the first blocks where I stayed before nov 10. There were no towels on our room but the housekeeping staff were so quick to provide us after my call.

Plussat: Hotel staffs

Miinukset: No any

Plussat: The staff was really nice and friendly, the shuttle to the airport was really helpful.

Miinukset: Our first room had no WIFI (the booking.com description said that there would be WIFI) and the room smelled musty. We could change the room, but in the new room we could hear insects on the roof the whole night. A very loud mosque woke us up at 4am in the morning, it was so loud that sleeping was impossible. Also a guy from the staff came into our room without nocking or ringing at 10:30pm in the night, I think he didn’t knew about the room change, but I was nearly naked when he came in. He didn’t apologize and ran away instead.

Plussat: It was a nice, new hotel set on beautifully manicured gardens with a lovely pool area. Our room was clean and was a good size. We enjoyed a dinner in the restaurant.

Plussat: We were quite disappointed with the room, I booked two rooms, one for my three children and one room for my husband and I. They offered my room with two single beds as we requested one double bed. They moved us with one double bed but without a view, just the wall of the building opposite us.

Miinukset: Although the hotel was pretty big but the location wasn’t great. The breakfast was pretty good with a lot of selection of food

Plussat: Amazing Capucino

Miinukset: Never get free breakfast

Plussat: clean and very good location

Plussat: The room were clean and the staffs friendly. I enjoyed breakfast and local caffe ili. The shower was also great compare to other places in city of Mataram. Very nice location of this property next Rock Gili Cafe and very easy to get taxi or walk to stores. Amazing and I would recommend this property.

Miinukset: must go

Plussat: Actually I was happy to go move to different hotel and for same price more comfortable rooms big breakfast included in price with swimming pool,Golden Palace is hotel to stay in Mataram

Miinukset: Breakfast is very poor and they make you pay extra , absolute no communication with staff and overbooking is normal so they give you two single beds instead king

Plussat: It’s so clean and food in restaurant is exelent

Miinukset: Sometimes it is very busy

Plussat: The room had a lot of space and was very clean. The furniture also had good quality. The location is very quiet and there is a very beautiful beach in front of the property (with high tide). There is even a coral reef just 50 meters into the sea. We even saw a turtle swimming next to the beach in the morning. Staff was always polite and helpful.

Miinukset: Breakfast was poor. Not much to choose from.

Plussat: Best location for turtle watching

Miinukset: Could be more light in the bungalow

Plussat: Large rooms, comfy bed and pillows, very helpful staff, swam with sea turtles just 2 mins down the beach! Amazing!

Plussat: The rooms are very nice and spacious. Housekeeping is very professional and cleans the room perfectly. Every day while having breakfast they cleaned the room, it was quick and seamless. The bed is big and comfortable.

Miinukset: Breakfast is not the best. There is only alacarte menu and portions are very small. In the menu are basic items such as eggs and fried noodles. If we wanted a bit more eggs the hotel charged us for that, even though breakfast is included in price.

Plussat: Quiet Place. Has gym equipment. Good pool. Beautiful garden. Close to turtle point. Can see the beautiful sunset nearby.

Miinukset: Not really can’t have food or drink here. Hotels around this place have bar and restaurant, but hotel is quiet and nobody enjoy day time or night time for drink and snack.

Plussat: Everything else was really good. Friendly staff, really helpful and made all the bookings for us. Location was perfect for us. Right in front of the beach where you can swim with turtles. Who is looking for party is just a few minutes riding a bike, but in my case was just to relax. So who is looking for a quiet place to relax is the perfect place!

Miinukset: Breakfast was a bit poor.

Plussat: The staff were lovely and the location was a nice mix between close to town and far enough away to enjoy the quiet.

Miinukset: The resort was far from a resort, cost cutting measures were taken wherever possible. Cleaning staff turned off air con while we were out. Fridge did not keep anything cool and took 3 days to get cold (when its 30 plus degrees, having cold water is a must), our phone did not have a power cord so you couldn't ring reception at all. Air con was next to non existent and the room stayed hot for large amount of the time. Breakfast was poor - we only at the resort once and that was more than enough, food was below par and took a long time to reach us. This "resort" was one of the more expensive places on the island and it was not worth the extra money.

Plussat: The room was very big with huge bathroom, the breakfast a la cart every morning, tasty lunch, very good location because it was in the north of the island, 24 hrs swimming pool, rooms very clean, and staff very kind and friendly specially “Dan” that was always happy to help us, we had a very nice stay.... I TOTALLY RECOMMEND IT.. WOULD COME BACK AGAIN TO THIS HOTEL

Miinukset: The hairdryer didn’t have much power so I suggest to bring your own hairdryer

Plussat: Nice, clean and relatively cozy place to stay especially if you want to chill. One of the best options on the island I think

Miinukset: - Breakfast is just eggs, effectively - Gym is just a joke - tiny and broken, so no gym - Bicycles are $3.5/day, should be free for the room price along with snorkelling equipment (not provided)

Plussat: Rauhallisella paikalla, kauniilla rannalla. Iso, mukava allas alue aivan rannassa. Huoneet ovat yksinkertaisia mutta sänky oli mukava ja huone oli ihan siisti. Kiva iso parveke suoraan altaalle/rannalle päin. Ilmastointi toimi hyvin. Aamiainen oli runsas, aasialaispainotteinen. Mittarilla toimivia takseja saa suoraan portilta ja Senggigin keksusta on 5min ajomatkan päässä. Allasalue oli hotellin paras ominaisuus, se oli iso ja todella siisti!

Miinukset: Huoneeet/rakennukset ovat hieman vanhempia. Ihan siistejä mutta vanhahtavia. HUOM! varausemme oli mökki mutta kyseessä on siis normaali hotellihuone, talo on pari kerroksinen ''mökki'' missä on monta huonetta. Eli siis normaali hotellihuone, ei oma bungalow tai mitään en tyylistä.

Plussat: Staff were very friendly and helpful, it was a very comfortable bed and spacious room

Miinukset: Plastic chairs and tables on beach front, very cheap and nasty, not elegant

Plussat: Quite and I must say Astawan housekeeper is the best. He clean our room, very friendly and thoughtful.

Miinukset: The food and beverage should make an improvement. I pay 100k for extra breakfast for third day but didn’t get any receipt for it.

Plussat: Gardens, location being on the beach. Great pools two for children. My son loved the fish ponds in the gardens. Very friendly staff that treated our two year old like a king.

Miinukset: Children's play area. Made from metal and was rusted, the wooden slide giving my son cuts

Plussat: Breakfast and beach bar

Miinukset: Smell in bathroom. Poor public beach.

Plussat: The pool, the staff, the rooms and the balcony, the food.

Plussat: The staff was so so so Nice and We didnt miss anything, We just wanted to stay there forever.

Miinukset: It was placed a bit out of the city center Mataram

Plussat: Had a superb breakfast with a lot of options. Staffs were always welcoming and very helpful. very spacious room. Had a huge pool. Beach is around the corner. It's a best place to relax. Overall it's a great place will visit again.

Miinukset: Nothing to dislike.