Halvat lennot Praya

Plussat: "Crews are friendly"
Miinukset: "Delays should be reduced"

Miinukset: "Flight GA321 was delayed in Surabaya for almost 3 hours. We came as transit passengers from Denpasar to Jakarta as our final destination and stranded in Juanda airport."

Plussat: "Crew was good on flight and food was delicious."
Miinukset: "Weather delays but worst was that crew staff couldn’t notify us of times. Caused me to miss work today and had 2 major delays to and from"

Miinukset: "It was ok"

Plussat: "The crew were very friendly and accomplished. The in-flight entertainment was great. If the opportunity presents itself, I’ll defini fly Garuda Indonesia Airlines again!"

Miinukset: "Flight was rescheduled 2 1/2 hours later at last minute, with no opportunity to reschedule to an earlier flight. I needed to catch an early morning flight from Jakarta the next morning, meaning I got only 3 hours of sleep at my hotel instead of over 5 hours."

Plussat: "The crew was super nice and I felt comfortable during the 6h flight"

Miinukset: "Keep going with the excellent job, Garuda"

Plussat: "Excellent cabin service"
Miinukset: "All seats need to be renewed urgently"

Plussat: "Everything! The employees are curteous. The entire flight is inclusive. You are able to pick your seats without any extra expense."
Miinukset: "There is nothing not to like."

Miinukset: "No TV on cjr1000"

Plussat: "Staff very accomadating throughout the flight"
Miinukset: "NA"

Plussat: "As above"
Miinukset: "Nothing"

Plussat: "Flight was comfortable enough. Nothing special, but got me safely to my destination. Service was good, plenty of food"
Miinukset: "Meals were just okay. I flew Cathway last month abd their food was better, plus they gave us hagendaz ice cream which was a major happiness booster."

Plussat: "Check in at Perth Airport extremely helpful. Husband has health problems. They offered priority boarding and luggage. Priority was not a priority at all at Denpasar."
Miinukset: "The plane was very squished up, seating, no leg room and difficult with one aisle to get past other passengers and staff. Toilet very small.."

Plussat: "Boarding on time, efficient flight, handled well, on time at destination."
Miinukset: "Long check in queue, many counters closed, counter staff seemed very busy with talking to their colleagues while checking in passengers. I am used better from Garuda."

Plussat: "We were the only flight at the airport and got to walk out to the plane and board directly. Ground crew lined up and waved good-bye as we pulled out to runway. Very friendly attendants. No wait, arrived 10 minutes early."
Miinukset: "Small seats and minimal food and drink options but the flight was only 90 min so not important."

Miinukset: "Plane was delayed"

Plussat: "Garuda Indonesia is the most reliable sky-mate so far for domestic route. Proffesional and well informed if there is something happened beyond normal."
Miinukset: "I'm a bit get bored with the food."

Plussat: "The flight crew was amazing, as always. Boarding was fast and simple. And the flight wasn't packed so there was plenty of room."
Miinukset: "There really wasn't anything bad. But I transferred from a Boing-777 so the smaller, older plane just didn't feel "nice". But it's only a 1hr flight so whatever."

Plussat: "Flight on 737, took off on time, from Bali new terminals, arrived on time. Lots of leg room."
Miinukset: "Nothing"

Plussat: "All excellent, including service and food."
Miinukset: "Boarding time is not punctual."

Plussat: "Nothing"
Miinukset: "Indian family running around and flight attendants screaming at them to sit down. Horrible experience"

Plussat: "Great experience, friendly staff, great food. (I travelled business class)."
Miinukset: "Boarding started late. Needed to wait quite some time in the corridor, without further explanation. Likely because of a rain leakage, but there was staff, who could have explained it."

Plussat: "new plane list of movies"
Miinukset: "food quality is not good to and fro flights"

Plussat: "Garuda have one of the best service and the crew always smiling and helpful. The new seating is very nice and conformable. The food is very nice."
Miinukset: "The one thing I don't like about Garuda is so many announcements. They want to announce every things that happens. There is a reason why the seatbelt signs are there. You don't have to say what we will have in the menu as we have it. The entertainment system is has average collection and they are not organized. That includes the movies. The music section is terrible, I was not able to recognize any of the artist. It is sad that they don't take their entertainment system seriously. With their service and new fleet, you will expect to have a great entertainment system but sadly it is not."

Plussat: "Love Fly Ing GA"

Miinukset: "Waited for over an hour for the last bags to be loaded to the baggage carousel at LAX, only to find out that a CZ employee standing two feet away from me had a sheet of paper with the owner names of four pieces of luggage known to be "stuck" in China. Bah humbug!"

Miinukset: "....the food a little bland - but the constant bringing of refreshments and food made up for this .....overall - great work !!"

Plussat: "bagus"
Miinukset: "bagus"

Plussat: "I loved that I got upgraded to Business. It made an exhausting journey home more relaxing. And the crew were lovely, kind, and helpful!"

Plussat: "Good food, modern plane, professional staff. Punctual"
Miinukset: "N/A"

Plussat: "Crew always courteous"
Miinukset: "Operational Delay? 75 min?! Unacceptable for a country flagship carrier.. The explanation Operational issue is lack of respect to Garuda customers.. It say nothing at all."

Plussat: "Gracious, smiling, helpful cabin crew."
Miinukset: "Trying to sleep in economy."

Plussat: "Food, flight, service, entertainment, free checked bag"
Miinukset: "Nothing!!!"

Plussat: "the food was good, but the use of SO much plastic is horrible."
Miinukset: "the plastic used for the food. Super wasteful, cheap and flimsy! Indonesia (in general) needs to step up their game on protecting the planet and not destroying it. Set an example, especially since you are offering flights to Raja Ampat. One flight attended (name started with KOR...) was not friendly and helpful at all. I asked if could safely store some fragile items and she said put it in the overhead bin. I said it would get destroyed and she just stopped the conversation and asked me to go to my seat. That is not helpful, nor is that good customer service."

Plussat: "Crew service and punctuality of takeoff/arrival"
Miinukset: "Leg room too small"

Plussat: "Nice to have food and good entertainment on an affordable flight"

Plussat: "Airline crew on all segments were professional and friendly. Meals were plentiful and tasty. Thanks for getting us there and back safely."

Plussat: "Their lounge in Soekarno Hatta is cozy with a lot of food choices."
Miinukset: "Now, they won't give you a choice for the meal. The movie selection has been stagnant for three months. Boarding in Soekarno Hatta is based on first come first based basis, not based on class/membership/row number."

Plussat: "The crew are polite."
Miinukset: "Insufficient information about boarding , no announcement. No information screen. The food was a bit strange."

Plussat: "Super fast little flight. Nice that they include snacks on such a short leg."
Miinukset: "Unbearably hot plane before we pulled away. Someone dropped the ball on climate control."

Plussat: "The ground staff, the inflight staff were great with outstanding service and care for passengers."
Miinukset: "There is nothing I find not liking."

Plussat: "The crew were very friendly and professional"
Miinukset: "Plane was a bit old and Didn't have USB port to charge my phone. I always like it when I can charge my devices on board so I know I have full battery once I get off."

Plussat: "Staff were very attentive. In-flight movies great."
Miinukset: "No vegetarian options on the main menu."

Plussat: "Professional and Excellent Customer Service"

Plussat: "Crew were good, aircraft was clean and flight left on time."
Miinukset: "The food. Unsure of what was served as no labelling or explaination from the crew and the food was very dry."

Plussat: "Cabin Crew is friendly and professional"

Plussat: "The flight was comfortable and surprising the seats were spacious as compared to other 5-star airlines. For the price, there is simply no reason to fly on a budget airline any longer."
Miinukset: "The food and drinks selection could've been better."