Caveoso Hotel

Location was great! Staff was super kind, helpful, easy check in. We literallyxx xx walked out and were in the Piazza San Pietro .

The bed was uncomfortable, springy bouncy. Know that this hotel is right in the heart of the Sassi, no parking, lots of stairs going down to it or going anywhere from the hotel is up!

Location was perfect. Great buffet breakfast. And Francesco was so helpful and knowledgable!

Location was excellent! Water views close to old town as well as beach. Absolutely stunning!!

Nothing

Overall, this was a great hotel and I would happily stay again. The bed was AWESOME. It's by far the best bed we've slept in in Europe and it has a memory foam topper. The young man at the desk was fantastic and truly went above and beyond. We were leaving earlier than the parking garage opened so he coordinated with the valet to come an hour and a half before he was open and bring us the car. He also made sure we came the night before to grab some breakfast to keep in our fridge since we were leaving before breakfast started.

There's only two things that could use improvement. The first was the humidity level. Now, I completely understand that we were in an actual cave so humidity is to be expected; but our poor AC couldn't keep up so it was stuffy and some actually formed condensation on the floor and it became a bit slippery. A dehumidifier would help a ton. The second was the old man at the desk was very curt and rude. He wouldn't take the time to answer our questions, even when we were speaking Italian. I did see his behavior mentioned in other reviews so I was prepared for this and it didn't ruin our stay.