Matera hotellia

Plussat: An incredible and romantic experience that is unique and not reproducible elsewhere. Francesco and the staff were very helpful and made our stay memorable. This is a green hotel...they are preserving a bit of world culture and heritage. Don't pass this up for a stay.

Plussat: The staff here are amazing and the breakfast spread had lots of choice. The rooms are all individual and staying in one of the caves you felt the history! There are lovely touches in the room and staff are obviously very proud of the hotel and it’s history. It was a short up hill walk to the piazza with the cathedral and lots of sites and restaurants.

Miinukset: I personally found the cave room a dampish cold and eerie experience. There was nothing missing in the provision and the pillar candles and complimentary wine and fruit were well thought touches but I like nice smells and the atmosphere just wasn’t for me. We only stayed one night which was quite expensive. Fellow guests though found their stays amazing and experienced the in room massages and tried the cookery class and raves about them. Definitely an experience!

Plussat: Fantactstic staff. Simply amazing location. Exceptional. We travelled with teenage kids and the staff could not have been more helpful or welcoming.

Miinukset: Nothing

Plussat: Sleeping in a restored cave, the amazing breakfast and staff.

Miinukset: Maybe tea or coffee making facilities

Plussat: Beautiful rooms, friendly & helpful service. Excellent view & location.

Miinukset: If you have allergies and asthma (like me) come prepared. The rooms are musty due to high humidity. This is the one thing I would change. Also there was no TV in our room, but that was not an issue for me.

Plussat: Everything

Plussat: Location is fantastic Staff is perfect

Miinukset: None

Plussat: We were in a cave. So unusual but so worth the experience. The staff of Marco and Emilia were very helpful.

Plussat: Loistava

Plussat: The location is just a few minutes from the pedestrian area as well as the “Sassi” . It is a small quiet hotel with sn abundant breakfast shich you can enjoy on the terrace overlooking Matera center and the gravina. I stayed in the very small (monk’s) room which still held everything you might need. Loved it, very particular.

Miinukset: Nice location. Free parking. Much better view for Matera rather than a view which may have inside of the town

Plussat: I stayed in a single room called "Monk's Room" where monk used to live. The room was small but that's what I wanted, I deliberately chose it to experience a stay as if i were in a small cave room. It was an extraordinary experience. Room was very clean, comfortable, warm, not dampness, quiet, shower plenty of hot water. The terrace looking over the town was simply amazing, I had my breakfast in the terrace. Breakfast was a good mixture of sweet and savory, I appreciated they had savory option! such as fresh savory focaccias, eggs, cheese & ham and cherry tomatoes and of course the typical bread from Matera.., all very fresh. I was given two keys, one for main entrance and the other for the back gate. From the back gate you can access to touristic walking route and it was handy to be able to use it in and out. A few minutes walk to Via Bruno Buozzi where there are many eateries. Staff were all very friendly and helpful. I will definitely come back.

Miinukset: Nothing.

Plussat: Nice place to stay in Matera, you can see nice view from hotel. Short walk to center.

Plussat: Location was perfect - within walking distance to everything. Staff was super helpful with everything from parking, to where to eat dinner etc. Room was spacious and comfortable with a nice couch to sit and relax on. The community terrace area overlooking the old town is spectacular - we had wine there in the afternoon and breakfast there in the morning. Would definitely stay here again!

Miinukset: Nothing!

Plussat: Amazing location, at entrance to Sassi Caveoso from upper main road. Found street free parking in front . First views from terrace into Sassi are wow! Kind staff .

Plussat: we loved this hotel staff were so kind and nice. breakfast was fantastic with sassi view we arrived very late, the staff helped us with parking, we could park our car in front of the hotel.

Miinukset: nothing

Plussat: The room was great, and the view incredible. Staff exceptionally friendly and helpful. So many nice extras in the room too!

Miinukset: Nothing was bad - all very good!

Plussat: Huone oli suuri ja puhdas,hiukan kylmä mutta kun sanoimme siitä henkilökunnalle,lisättiin lämmitystä heti.Sijainti oli mitä mainioin ja terassilta oli upea näköala Sassi di Materaan.Henkilökunta oli tosi ystävällistä ja kielitaitoista.Aamiainen oli monipuolinen ja yhtä ja toista gluteenitontakin purtavaa oli,siitä olin etukäteen sähköpostissa kysynyt.

Miinukset: Oikeastaan mikään ei ollut huonosti.Huoneen kylmyyden jo mainitsin mutta asia korjattiin kun huomautin siitä.

Plussat: VERY NICE HOTEL, WONDERFUL VIEW

Plussat: Excellent customer service, location and amazing cozy rooms. We stayed at room #16 with A/C and heater, all the amenities of a 5* hotel. They offer a valet parking service with reservation. Breakfast is awesome with different items as fruit, cheese, yogurt, cereals, bread, fresh fruit jams, bruschetas , fresh coffee etc.

Miinukset: Everything was perfect

Plussat: First of all, the stuff in this hotel was the best we have met. They helped us with any issue we had and we felt like home while staying there. The location is great! The hotel is really close to the main attractions and restaurants in the old city.

Miinukset: Everything was awesome!

Plussat: Great location, structure in line with the expectations

Miinukset: I have no negative comment

Plussat: Everything. Best staff I have ever met in my entire life! Shame I forgot to ask her name. She was really kind, welcoming and friendly. And i saw many people saying it was a lovely stay when they checkout. You should spend some money and stay at the suite room. the view from the terrace is great. And I loved the breakfast, especially bruschetta. Staffs at the breakfast area was also very nice and friendly.

Miinukset: You should understand that regardless of the state of your residence, it is not awkward to find little bugs at matera.

Plussat: They were kind, warm people. We really enjoyed our stay. Great hairdryer too

Plussat: awesome! The hotel is perfect!

Miinukset: nothing

Plussat: The historical ambience with modern facilities! Antique furniture more functional than in many modern hotels and the bathroom sliding door just a piece of art!!!

Plussat: Room was awesome and the staff was very helpful and friendly.

Miinukset: More lights in room.

Plussat: From the moment we arrived and dropped off the car, everyone was warm, welcoming and helpful. Great service from lovely people, including the owner. They cared about their guests. It was perfect. We look forward to visiting again!

Plussat: Great communication, the owners are extremely friendly; they had a lot of amazing tips about where to go and where to get the best views. You can tell they are passionate about and love their city! Arrived early but was able to check in regardless, and they had no issue at all with me leaving my luggage for a few hours. Great service, location and value for money. Would definitely come back!

Plussat: Martino and Sylvia could not have been better. Picked me up at TI, gave me directions, super breakfast....Everything perfect...Very kind and friendly...Suoer hosts....

Plussat: The breakfast is delicious. Martino and Silvia are wonderful hosts, and Martino helps plan perfect trips! Donna Eleonora B&B is a little gem of a hotel.

Plussat: She gave excellent restaurant recommendations

Miinukset: That the weather wasn’t so great but Matera was beautiful and the B&B breakfast was great

Plussat: Location. Parking close by and only 50c per hour. Very helpful staff, room clean, very good breakfast.

Miinukset: I found the mattress and pillow a little too firm for me, but that is very personal thing and should not put anyone off booking.

Plussat: Complimentary breakfast (joghurt, fruit, pastry) and location, good quality for the price

Plussat: The location

Plussat: -Super central location, close to all points of interest, nice neighbourhood -Spotlessly clean and cosy B&B, big bright rooms with excellent amenities -Great, delicious breakfast -Above all: fantastic hosts, extremely kind, respectful and accomodating! (Sylvia,carissima, siamo estremamente grati!!!!!!) HIGHLY RECOMMENDED!!! Ioanna & Iro from Greece

Plussat: Just perfect accomodation , everything was great , right near the most amazing sights and I have done most of italy could not stop taking pictures

Miinukset: Nothing

Plussat: Everything was terrific. The view when you open the door in the morning is superb. Parking is great. Park the car in free parking outside the city and the hotel pick you up af take you back. No driving in very narrow complicated streets in Matera. Also Breakfast was great and served by a very friendly and helpful lady.

Miinukset: The couches in the room were very interesting, they also act as a light. However they are a little uncomfortable. A very small thing the place is great.

Plussat: Palvelu oli erinomaista. Aamiainen oli monipuolinen ja täydellinen.Näköala viehätti samoin asunto.

Plussat: Basiliani is in the heart of all you came to see... behind San Pietro for ~200m, just beyond both the Casa Grotto and St Lucia, in Caveoso. Its rock-carved rooms are spotless, and hold every convenience you hope for... including a bathtub in #129, and coffee/tea making for that wake-up cuppa! It also overlooks the famous gorge of the ‘sassi’, and chauffeurs you to/from your car, safely parked on the outskirts of this pedestrian gem. Oh, and the breakfast is varied, fresh and superb!

Miinukset: Absolutely zilch!

Plussat: Room is right in front of a breathtaking valley. All comforts. Good breakfast. Right in the heart of Matera. Efficient taxi service.

Plussat: Basiliani Hotel is not just an Hotel or even a special one. It’s a wonder of the hospitality world, a magic place in the center of our generation’s history, a place to visit and where you can rest and contemplate about our ancestors and our future. It’s is placed in the best and most convenient location in the sassi. The breakfast is simply the best as well as the welcoming, immediate pickup service and the rooms are designed with great skills and attention to details.... a work of art indeed. I raise my hat to the staff and Giuseppe to have created such an incredible and inspiring staying for us. Thank you so much

Plussat: Hotel location and view is superb! We'll come back to Matera and book this hotel again for sure!

Plussat: Very interesting hotel in the middle of the Sassi, room big and clean, staff very nice and location perfect to walk all the city

Miinukset: Quite difficult to find and the breakfast too simple

Plussat: This hotel is located in a quiet area with an unobstructed view across the valley. Interesting walks through the streets and paths. We had good fun losing our way in the misty fog trying to find our way but all the time feeling safe and sound. Hotel staff very friendly and a special thanks to Pasquale (hope that's spelt correctly) for the top class service of collecting us from our parked hire car which was outside the old cave town.

Miinukset: We had a brilliant time. Local Information Centre was asking for €40 each for a 2 hour tour. We managed Ok with online research and a lot of walking. Room 128 could have done with a cleaner toilet seat but the rest of the room was stunning and memorable.

Plussat: Position absolutely excellent. Fully and heavily endorsed for ambience, staff, breakfast accommodation.

Miinukset: Minor downside points No bar or alcohol in room fridge or on premises to sit out on evening. Fix your own if you want. no coffee in room but available in reception. But plenty opportunities within 5 minutes walk so these are only negatives if you want to return to hotel and have drink before retiring or going out in evening.

Miinukset: Palazzo Viceconte is just wonderful. I would highly recommend staying here!

Miinukset: The hotel might want to consider off-site parking with a shuttle to avoid guests having to drive through the old city.

Plussat: The staff were excellent. Very friendly and helpful and had excellent recommendations for dinner. Room was very spacious and quiet.It was a beautiful location and building with fabulous rooms and views

Plussat: Hi quality accommodation - we have received a nice spacious room with a great view on Matera. We’ve also enjoyed a very good breakfast and in general hospitality of the staff. There is a fantastic roof top on this hotel with a magnificent panoramic view.

Miinukset: A bit challenging to get there by car but the staff helps.

Plussat: The staff was very helpful. Help us to find the best restaurants, expositions and places to visit. We drove to the hotel, but since it is located near the Duomo, in the historic center, it would be impossible to find the place without their assistance.

Miinukset: nothing

Plussat: Very special hotel. Great location and friendly

Miinukset: All great

Plussat: The property and our room was beautiful. The staff were lovely and very helpful. We would definitely stay again! :)

Plussat: The best thing about Hotel La Casa di Lucio was the breakfast prepared and hosted by the delightful Michele. The hotel was well located just off Piazza San Pietro Caveoso.

Miinukset: I have to say that I was quite disappointed in Casa di Lucio. For a Hotel de Relais, it was uninspiring. Here are the reasons: the hotel is divided into multiple properties -- we checked in at one location, walked to our room in a second, and had breakfast in a third. Apparently there is a restaurant, but we never saw it, nor did the room contain any info on it or other hotel features. The lighting in the room was beyond horrible; the light in the bathroom was insufficient to the task of putting on makeup, and you could not turn off the bedroom overhead light from within the bedroom, which was five steps down from the bathroom. There aren't enough plugs for electronics. The little sitting room contained a small table and one chair - our request for a second chair was not fulfilled. The bed, though comfortable with fine linens, consisted of two singles pushed together, an arrangement I wouldn't expect in a luxury hotel room for two. The bathtub was elevated (as was the bed), with no grab bar -- dangerous, for sure -- and the set-up of the telephone-style shower handle made it impossible not to flood the floor. For nearly €200/night, I expected much, much more.

Plussat: Stunning location. Lorenzo was very welcoming & informative.

Miinukset: The room was a little dark - needed some more floor or side lights. A kettle in the room would be useful.

Plussat: Mikela’s breakfast was the absolute best!! Thank you for your beautiful produce and amazing service

Miinukset: Room was stuffy and over heated and the temperature of the room could not be controlled.

Plussat: Amazing location

Plussat: Terrific location. We ate meals across the street, and had 2 very good lunches. Easy access to the Sassi. Very helpful, friendly staff.

Miinukset: Needs more light for reading and over-all.

Plussat: Perfect and romantic location, amazing hospitality, nice breakfast

Plussat: A peaceful haven in the heart of Matera, allowing us to explore this historic town. All the staff were extremely helpful and welcoming. Fantastic service from Michealo, who looked after us during our stay and provided a delicious breakfast with local fruit, meats,cheeses, pastries, breads and much more. The staff arranged safe parking for our car. Rooms are Cool, spotless and stylish, with comfortable beds and outdoor sitting area. Thank you for a fantastic stay. Would recommend to others thinking of visiting.

Miinukset: Nothing

Plussat: Amazing location near all of the major sites.

Plussat: Excellent room in a lovely hotel, friendly staff and great location for Gallipoli.

Miinukset: The rooftop pool and large room!

Plussat: location, courtesy of staff, matera itself

Miinukset: the hotel is poorly maintained. Cold room, heating didn't work and it could not really be fixed, room electricity key switch didn't work, internet worked very badly, inconvenient shower. Not compatible with a five stars hotel.

Miinukset: Upon departure, we had a car booked to take us to the airport at 4 am. That car never showed up. The night person (he didn’t give us his name) was absolutely terrible. He didn’t know how to make the payment, didn’t know how to calculate it or how to use a credit card. When we realised the car wasn’t coming, he was arguing with us and blaming the day staff that the didn’t leave a note telling him and he doesn’t have their numbers, they aren’t picking up, he doesn’t know who the driver is. When we asked him to call another taxi for us he did absolutely nothing and said no one is picking up. We had to call ourselves and find a taxi to pick us up and rush to the airport because we were 45 minutes late. This night person also refused to give us a contact of a manager because we were furious with him at that point, he even tried arguing with the taxi driver when he came (the one that we called) about how he tried to call him but his phone was off (which wasn’t true because we clearly managed to call). This person ruined our stay at the very last moment. He had no knowledge of his job or duties, blamed everyone else and took no responsibility. This was unacceptable.

Plussat: Incredible location and facility; like sleeping in a church!

Miinukset: Be prepared for darkness; very hard to light the rooms because of high ceilings.

Plussat: Old world elegance with modern luxuries. Bed exceedingly comfortable, soft bed linens. Parking in a partner garage efficiently organised so you don’t have to drive through the old town. Staff professional and friendly, great breakfast buffet.

Miinukset: Nothing

Plussat: The location is very convenient, the room we stayed architecturelly was extremely well designed and decorated reflecting ancient times.

Miinukset: Nothing that I can comment. The only difficulty is the parking availability being handled by a vale parking facility

Plussat: The property is in a fantastic location, one minute's walk from the Church of St Peter Caveoso and overlooking the Belvedere di Murgia national park (rooms don't necessarily have views). The welcome at check-in was very good and Lorenzo was very friendly and helpful, providing good restaurant recommendations.

Miinukset: Euro 50 for two days of 'valet' parking (considering for the weekend the car does not move) seems a little steep and there do not seem to be other, self-parking options available (or at least the hotel is not able to propose them).

Plussat: Location, views, breakfast, restaurant, staff

Miinukset: Lacking a bit of hanging and draw space

Plussat: Everything was perfect. Staff were professional and attentive. Breakfast was fabulous.

Miinukset: We liked everything.

Plussat: It was an interesting hotel- How often are your lodging accommodations in a cave? It was a fun experience! Th room itself was very large with a balcony. It was very modern, new and clean. The modern bathtub was actually in the room! The view was unbelievable-felt like we were in the clouds! Really enjoyed the morning mist.

Miinukset: I felt the front desk personnel could have been warmer and more informative and welcoming- The bell hops, on the other hand, were wonderful and work hard! There was a lot of walking up to our specific room and it was not easy. One has to be young to accomplish this without worry. Be forewarned, It is definitely worth the experience. Matera is a magical place!

Plussat: Beautiful, immaculate room. Location couldn’t be better. And the staff was wonderful. A bit expensive but worth it.

Plussat: From the time we arrived until we departed everyone from the desk clerk, doormen to the staff in the restaurant made our stay extra special. In particular, Andrea was super helpful and extremely friendly. We have traveled to 80+ countries in the past 45+ years and the hotel ranks in our top 10! Keep up the great work.

Miinukset: N/A

Plussat: The position was amazing and the suite quite unique as we were in a cave suite. Breakfast really good in a wonderful cave restaurant.

Miinukset: I think that the lighting in our room could be improved

Plussat: Location and restaurant view.

Miinukset: Staff - unprofessional. No parking infront of location, only valet parking for € 25 per day plus each time you want to use your car, it’s another € 5 on the top.

Plussat: Great feeling of the history of the Sassi in the bedrooms which are part cave structure

Miinukset: The room is very separate from the facilities so that you have to leave the bedroom in order to get to the breakfast room which means going outside into the public pathway. Similarly to get to Reception area. Can be noisy as the public are immediately outside your bedroom door.

Plussat: It was interesting to stay (partially) in a cave. The rooms are built into the cliffs. I liked the balcony of the room. The food itself was not spectacular but, in general, it was good.

Miinukset: Some services were lacking but these can be rectified. There was no information sheet (that is easy to do - write on the computer & print). For example, I was not told that there was a bar which had a library and that we would have a welcome drink. In terms of the dining room, they are trying - but sometimes service is slow (cold capucchino, being served the first course - e.g. pasta before choosing your wine). Again, these problems can easily be rectified. They are trying and do welcome feedback. I am a professor of management and they were grateful for the few suggestions I made.

Plussat: The room and the view from the hotel were significant and impressive! Room was clean and staffs were friendly. Breakfast at the hotel restaurtant was rich and gorgeous.

Miinukset: Nothing.

Plussat: The location is great. The room was big and according to the town. Breakfast was delicious, with a lot of selections for everyone. Internet worked perfectly.

Miinukset: For the price I was expecting a bathtube, not just a shower.

Plussat: all, excellent design, unique location and environment

Miinukset: restaurant is not cheap

Plussat: Interesting, excellent standard of accommodation, great setting and area.

Miinukset: 2 power cuts which we had to tell the hotel about rather than them telling us.

Plussat: Breakfast was great

Miinukset: Poor service, damp hotel rooms, very rocky walkway slipery walkways slipery showers never again

Plussat: helpfull staff

Miinukset: Not 4 star standart though have to admitt that having hotel rooms in very old dwellings/caves have limits

Plussat: Location, uniqueness of design, high level of service

Miinukset:

Plussat: The staff were very friendly and helpful.

Miinukset: n/a

Plussat: A good choice of fresh food and baked goods for breakfast. Spacious and comfortable room. A quiet pleasant location. Lovely building with well kept garden and swimming pool. Easy 15-20 minute walk to the centre

Miinukset: No complaints.

Plussat: Staff were super. For us going up and down the hill to the Sassi was good exercise, for the less able-bodied though something to be aware of.

Miinukset: Internet access through the Wifi was a bit sketchy.

Plussat: The hotel was located just outside the historic centre of Matera (15 minutes walk). The parking and pool are definitely a plus. Breakfast was very good! The staff were really helpful and friendly.

Miinukset: Not enough sun beds

Miinukset: Very disappointing,unfriendly to the point of rude,welcome from Federica on our arrival..little to no assistance with information. Room very small & basic for the very big price. Basic breakfast & quite a hike to the main town area. Will not recommend to friends.

Plussat: Large and clean rooms, air conditioning in the flooring so no noise, variety of breakfast, pool area was lovely and quiet, short walk into town (uphill on the way back), staff were accommodating, parking on site.

Miinukset: No coffee/tea facilities in the room, no English channels on the tv (one BBC news channel would suffice)

Plussat: Super friendly staff who were very helpful. Close enough to the old town and free parking. Very nice breakfast. Lovely room with a fantastic domed ceiling

Miinukset: Although close to town the walk up is steep but not for long. The pool looked as if it needed a clean as there were leaves in it.

Plussat: Breakfast was ok! Our TV solution was very clever I didn’t see same solution earlier.

Miinukset: Elevator worked only til first floor! Unfortunatelly we had room on the second with more heavy suutcases. Their staff were nice and freindly young girls! They wanted to help me BUt it was “manwork”.

Plussat: An amazing experience. Thermal pool a must!!

Miinukset: If you don’t like stairs then don’t stay here!!

Plussat: breakfast was great, service, food quality and variety.. ,except caffe our room view was nice

Miinukset: we booked suites, our room was in independent building in different area which is 10 min far from by car and 10 min by foot to the main building and breakfast room. there is not enough information about this subject in hotel information on booking.com web. because of long distance we couldn't use any hotel facilities such as hydro massage pool and spa etc.

Plussat: Meillä oli varattuna erillisasunto, joka koostui kahdesta kerroksesta, sekä kellarista jossa oli oleskelu tila. Asunto oli siisti ja toimiva. Aamiainen oli todella runsas ja maukas. Ystävällinen henkilökunta.Kylpylässä on ihana tunnelma, kannattaa kokeilla.

Plussat: The only nice thing is the location

Miinukset: I didn’t like the bed it was very uncomfortable I didn’t sleep all night. You have to pay to use the pool which is ridiculous.

Plussat: Beautiful room, very clean and quiet. Very good breakfast. We used the thermal spa and it was fantastic and very relaxing.

Miinukset: Parking in Matera is a nightmare

Plussat: Kylpylä oli virkistävä kokemus. Tyylikkäät sisustukset huoneissa.

Miinukset: Autoparkki aiheutti päänvaivaa. Henkilökunta parkkihallista halusi itse parkkeerata autoa hallissa. Vuokra-autolla ei sellaista oikein voi tehdä.

Plussat: Great location & wonderful spa. Nice big walk-in shower. Loved the room built into the older cave homes.

Miinukset: It was a little bit of a hike up to the main (piano) level for meals & tours, etc, but well worth the effort!

Plussat: Love experiencing the Roman Thermal bath quite relaxing.

Plussat: Breakfast was excellent...our server Maria was fantastic and was there to greet us every morning.

Miinukset: Coffee not available in the room

Plussat: The best The service 150%

Miinukset: No complaints

Plussat: The staff were extremely friendly and helpful and the property modern and clean.

Miinukset: The only issue was that is the description it stated that the suite 210 was 100 meters away from reception. It DID NOT mention that those 100 meters were down a very steep walkway of some 80 odd steps or more. my wife has a back issue and found this very difficult to traverse on a daily basis. If we had known this we would not have booked this suite. would not recommend suites 201-210 to anyone with walking difficulties.

Plussat: Location and style

Miinukset: Tricky to access, very dry in rooms at night, staff speak no English...as in zero

Plussat: Stayed in a Sassi suite that had a sauna. Beautiful room. Perfect location in middle of Matera and near I Sassi. During breakfast, the lovely women attendants served a local pastry that is easily had one of the best pastries I’ve ever eaten ( le tette delle monache). I still dream about that pastry( lemon and chocolate versions)

Plussat: Very Central to everything including reasonably priced parking, spacious and well appointed room 105 facing the Piazza Francesco but yet quiet. Friendly welcoming staff

Miinukset: Nothing

Plussat: Nice situated hotel in a square in the center of Matera. Comfortable spacious room (superior suite) with good bed and a balcony with nice views over the town. Friendly staff.

Miinukset: -

Plussat: Location. Style of the room. Beautiful building

Miinukset: At reception nobody spoke a word of English. The car was parked very far from the hotel. Very noisy in the morning

Plussat: Central location with underground parking plus easy access the Sassi(caves)! Excellent buffet breakfast,amazing choices!

Miinukset: Nothing!

Plussat: The muffins at breakfast are to die for and the location is perfect particularly for someone arriving by car and needing parking which is available in the hotel's underground car park.

Miinukset: When the AC is off the room odour is stuffy.

Plussat: Hotellin kellarissa hyvä pysäköinti kohtuulliseen hintaan.

Miinukset: -.

Plussat: Location, modern installations, cleanliness, attentive staff. Breakfast buffet, outside terrace to have breakfast. Parking (extra cost) on the premises

Miinukset: In general, the hotel met or exceeded expectations. The only item to improve was that the parking spaces were limited, and there was no guarantee that space will be available upon check in. Fortunately, I was able to park the first night in spaces outside the garage and inside the garage the second night.

Plussat: On departure I paid for our additional night. It turned out this was an over payment. The hotel worked quickly to ensure reimbursement. impressive honesty and integrity. Many thanks.

Plussat: Hyvä sijainti ja autotalli. Siistit ja nykyaikaiset yhden hengen huoneet, joissa sänky vei lähes koko tilan. Huoneen ja kylppärin valaistusratkaisuissa on ollut ajatusta mukana.

Miinukset: Yhden hengen huone todella pieni ja näkymät naapuritalon autojen täyttämälle sisäpihalle. Hotelli oli liikennerajoitetulla alueella ja englannin kieliset ajo-ohjeet piti erikseen pyytää.. Hotellissa ei käytännössä muita palveluita/ravintolaa, mutta lähistöltä niitä ei tietysti puutu.

Plussat: I liked the location and that it has garaging for your car. Easy access to the station and buses and the Piazza.

Miinukset: Nothing really not to like. Breakfast was great too. Dine inside or out on the piazza.

Plussat: Great location really close to the old town. Parking Very nice and quiet room

Miinukset: Nothing

Plussat: The location and the outside terrace for breakfast

Miinukset: Room relatively small. No tea making facilities

Plussat: Location, garage for car, breakfast on terrace.

Plussat: Excellent Location

Miinukset: Bathroom very small

Plussat: Great breakfast, helpful staff

Miinukset: Electric jug in room/coffee

Plussat: Excellent cleaning service, and very central position, perfect for walks in the city centre at every time of the day.

Miinukset: I had a room on the street side. The street below is a street in the heart of the city centre, which is not quiet, not early in the morning nor late in the evening.

Plussat: Great location in the centre of Matera. A friendly bar next door was convenient. The historic old town is a few minutes walk away. Lots of restaurants nearby. Less than 10 minutes walk from the central bus station.

Plussat: Good location at the entrance to the Sassi and right onthe edge of the pedestrians only area. Comfortable room although there were a few steps to negotiate on the way after leaving the lift. I enjoyed spending some time relaxing in the rooms furnished with period pieces and antiques.

Miinukset: I could hear the nighttime partying and exuberant diners in the adjoining building even when my windows were closed. This may only be disturbing on weekends. Serves a continental breakfast only with reasonable choices .

Plussat: the position

Miinukset: horrible mix of styles and forniture, bad lighting

Plussat: The hotel is really centrally located on the edge of the old town - the rooms are neat and clean. I had a room with three beds that was simply furnished. My sister had a suite for two people that was much bigger that had antique style furniture. Breakfast was very good. The staff were fantastic, very friendly and very helpful. As stated, the hotel is in a great location with all main sites in Matera in ready walking distance. I thought it was good value for money.

Miinukset: The hotel is in a pedestrian only area which means if you have a car you'll have to find parking nearby and walk with your bags to the hotel. It's not such a problem but it might inconvenience some people...

Plussat: breakfast

Miinukset: dark, kitchen not properly stocked with dishes, pots, pans, cutlery, etc.

Plussat: Great location nice airy room very helpful staff.

Miinukset: Parking a little difficult

Plussat: Very beautiful room with lots of character and great location to walk to restaurants and sightseeing possibilities. The breakfast at the Belvedere hotel nearby provided was incredible and the view from the terrace unmatched. Great value!

Plussat: Nice apartments, good location, harmonic interior design.

Miinukset: The reception is not always ready, we had to wait a half an hour to check in. The place has a bit abandoned feeling.

Plussat: Great location in the old Town, and easy walking distance to sights and restaurants

Plussat: Perfectly located, spacious, atmospheric reception & breakfast room, excellent transfer arranged. Evening reception staff welcoming. Breakfast lady & room carer so nice. Level of modernisation perfect - I didn't want a place too modernised or in the mode of an international hotel.

Plussat: The bed was soooooo comfy and the staff very polite

Plussat: not that high up from the main centre

Plussat: Overall, this was a great hotel and I would happily stay again. The bed was AWESOME. It's by far the best bed we've slept in in Europe and it has a memory foam topper. The young man at the desk was fantastic and truly went above and beyond. We were leaving earlier than the parking garage opened so he coordinated with the valet to come an hour and a half before he was open and bring us the car. He also made sure we came the night before to grab some breakfast to keep in our fridge since we were leaving before breakfast started.

Miinukset: There's only two things that could use improvement. The first was the humidity level. Now, I completely understand that we were in an actual cave so humidity is to be expected; but our poor AC couldn't keep up so it was stuffy and some actually formed condensation on the floor and it became a bit slippery. A dehumidifier would help a ton. The second was the old man at the desk was very curt and rude. He wouldn't take the time to answer our questions, even when we were speaking Italian. I did see his behavior mentioned in other reviews so I was prepared for this and it didn't ruin our stay.

Plussat: Location was perfect. Great buffet breakfast. And Francesco was so helpful and knowledgable!

Plussat: Location was excellent! Water views close to old town as well as beach. Absolutely stunning!!

Miinukset: Nothing

Plussat: Location was great! Staff was super kind, helpful, easy check in. We literallyxx xx walked out and were in the Piazza San Pietro .

Miinukset: The bed was uncomfortable, springy bouncy. Know that this hotel is right in the heart of the Sassi, no parking, lots of stairs going down to it or going anywhere from the hotel is up!

Plussat: Majoituspaikka oli ihan luksusta! Meillä oli juniorisviitti - luola ja se oli erittäin tunnelmallinen ja tilava. Voin suositella tätä kaikille!

Miinukset: Kaikki oli erinomaista!

Plussat: Excellent and familiar welcome by a young receptionist

Miinukset: WiFi not working in room 12. Jacuzzi not working in room 12. Staff range from excellent to rude...

Plussat: Huone oli tilava. Aamiainen ok. Hotellin sijainti keskellä vanhaa kaupunkia, kahviloita ja ravintoloita lähellä.

Miinukset: Lämmitys oli katkaistu päivän ajaksi ja sen sai päälle vasta pyytämällä vastaanotosta. Remontti käynnissä hotellin edessä ja pölyä paljon, myös melua. Lähtöaamun virkailijan (vanhempi mieshenkilö) asenne ei ollut aivan kohdallaan. Olisi voinut odottaa edes pientä kohteliaisuutta tai kysymystä, miten viihdyitte.

Plussat: Näköala huoneesta oli huikaiseva ja ainakin marraskuussa vähätkin turistiryhmät poistuivat illaksi. Auton saa parkkiin joko maksulliseen halliin,12€/ vuorokausi tai sitten auto haetaan ja tuodaan sovitusti hotellille 20€/vrk

Miinukset: Henkilökunta yhtä vanhempaa herraa lukuunottamatta sydämellisen avuliaita.