Halvat lennot Bariiin

Plussat: "quality of plane"
Miinukset: "check in takes 30 minutes since my visa was in old passport"

Miinukset: "Excellent! Got us home on time and with great service! Thank you"

Miinukset: "Had our luggage checked for connecting flight in Frankfurt"

Plussat: "Good flight in a nice A380, I’m in the top floor on premium economy."
Miinukset: "Crew is not smiling a bit and slow service even if she serve only 32 of us in our section. Flight is not really smooth and shake a lot."

Miinukset: "Nothing"

Plussat: "Terrible flight. Super tight seats. Major airport delay to take off and land. Overall not a good experience."

Plussat: "The crew was really nice."
Miinukset: "There were some delays, my luggage didn't arrive to final destination I might receive it only tomorrow and also a lot of gates change."

Plussat: "Very comfortable. All very nice."

Plussat: "The flight itself was fine."
Miinukset: "We waited in the plane on the tarmac for 3-1/2 hours waiting for the plane to be de-iced before take-off. I understand that there is nothing Lufthansa can do about the weather, but they (or the Munich airport) need to have more de-icing machines. It is ridiculous to have to wait that long."

Plussat: "Staff were excellent. Helped me with storing my insulin in the fridge."
Miinukset: "Departing the plane into steps to z bus carrying heavy bags with no help."

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "Better food than on flights I've been on originating in Germany."

Plussat: "Lufthansa was great in helping me through this mess."
Miinukset: "I missed my connecting flight from Munich to Athens and had to purchase a new flight. Then, when I got back to Athens for my return flight to LAX I found it had been canceled and had to once again purchase a new flight to get home. Also, not happy that Kayak doesn’t have a customer service number to call."

Plussat: "The crew and amenities are excellent!"
Miinukset: "Economy space is really tight."

Plussat: "Service , timing"

Plussat: "The meals were very good!"

Plussat: "Excellent service and food"

Plussat: "Crew, food"
Miinukset: "Delay caused by weather"

Plussat: "Everything! By far the best flight that I have ever been on!"
Miinukset: "All was fine. No complaints!"

Plussat: "Friendly and efficient staff."

Plussat: "Nothing!"

Miinukset: "Flight to Fresno was delayed three times. Flight time was 6:21 and now delayed until 10:21"

Miinukset: "Personnel and food was great."

Plussat: "Very nice crew, clean facilities, not too uncomfortable"
Miinukset: "No entertainment on flight and the food was gross! Give option of pretzels or snack over a bad sandwich."

Plussat: "Service is good, you actually get food and drinks, thanks for that."
Miinukset: "The seats in the economy class are too small. Not once did I have someone sitting next to me who could actually fit in his seat. They weren't particularly large people, just average men but their arms were in my space all the time. Also if I drop something, I cannot pick it up, there's no room. For transatlantic flights the seats should be bigger."

Plussat: "Boarding was ok. Crews not bad. Comfort ok."
Miinukset: "Food terrible. Please improve. If Lufthansa will like to continue carrying passengers from and to Nigeria they need to be giving the Nigerian passengers more than pester/spaghetti."

Plussat: "The chicken, potatos and spinach dish was the best. I like that they have you a pillow, cover, and headphones."
Miinukset: "At first the movies worked then they did a reset and my audio stopped working and they did another reset when I let an attendant know about it and it still didn't work. They never came back for me to let them know about the problem."

Plussat: "Good choices were great and tasted great also.."
Miinukset: "seats not so comfortable"

Plussat: "Smooth flight"

Plussat: "Perfect"

Plussat: "Comfortable flight, good food and service."
Miinukset: "Check-in is bit tedious and the kiosk didn't work properly. Flight was delayed due to some incidents but they are not airlines' fault.."

Plussat: "Crew was good"
Miinukset: "Seating arrangement and lack of comfort :( Was impossible to get a seat assignment. Will not fly Lufthansa again."

Plussat: "my favorite airline"

Plussat: "Very friendly personal, good food and drinks."

Plussat: "Got me to Nuremberg"
Miinukset: "Delay"

Plussat: "The crew was great. The seats were ok."
Miinukset: "Check in was very, very slow, for some reason."

Plussat: "nice services."
Miinukset: "no order in boarding and no chairs in Panama airport. Had to stand for 2 hours before boarding."

Miinukset: "No seating area at or near the gate we boarded at, and as boarding was delayed, many people ended up standing for some time because we did not wish to wander too far and then be late for boarding."

Plussat: "Very friendly and accommodating crew, efficient service, nice breakfast pastry for the short flight to Frankfurt"
Miinukset: "Would have been nice to have an entertainment option, but I had a book, so the 2.5 hrs went fast enough."

Plussat: "Among the most comfortable economy I've ever been on"
Miinukset: "too few toilet facilities for the plane section--and curtaining off other sections so one couldn't go to them"

Plussat: "Service was good, boarding was fast, no other issues."
Miinukset: "The seat pitch is inhumane. I could barely fit into the seat without hitting my knees on the seat in front. And that was before the person ahead of me reclined. It's not like Lufthansa is a budget airline. It's a full-fledged major carrier charging full-fledged prices. Seriously, I was expecting more."

Plussat: "Crew worked hard to make the journey pleasant, including the second crew for my connection to New York JFK, a much longer flight. Even some of the food was edible."

Plussat: "At a time when airlines are treating a plane like a flying bus, it's heartening to see Lufthansa's attention to detail for its customers both in terms of ontime departure, arrival and inflight hospitality is second to none."

Miinukset: "Second baggage charges"

Plussat: "Entertainment selection was excellent."
Miinukset: "The vegetarian breakfast."

Plussat: "I slept"
Miinukset: "I arrived at airport with my connecting flight at 9pm, there was no way to check my luggage until 4am. I could not go to transit hall until someone took my luggage so I was able to board but no place to leave luggage like other airlines, that was not fun since the transit halls had the sleep pods I could have used"

Plussat: "Thanks"

Miinukset: "Seats unocomfortable, food could have been better!"

Plussat: "Terrific hot breakfast in bus. class"
Miinukset: "Window did not darken like the others."

Plussat: "A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it."
Miinukset: "I flew economy and all was good and appropriate to the level."

Plussat: "Klm's consistantly high standards in everything they do."
Miinukset: "Nothing"

Plussat: "The crew tried to be helpful but were equally frustrated with the ground crew."
Miinukset: "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"

Miinukset: "Everything was OK"

Plussat: "Reasonable space in economy class seats"
Miinukset: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."

Plussat: "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."

Plussat: "the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can"
Miinukset: "the headrest is hard. Apart from that- all was fine"

Plussat: "Crew was very engaging and service was good."
Miinukset: "My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage."

Miinukset: "They left my bag off the plane. Ridiculous."

Plussat: "Food, entertainment and crew was exceptionally friendly."
Miinukset: "Seats not great for such a long flight."

Plussat: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"

Plussat: "Crew was pleasant but not attentive to detail. Bypassed is completely for snack and drink towards end of 9 hour flight!"
Miinukset: "Pay attention to passengers."

Plussat: "The crew were really helpful with people who had tight connections because of the delayed flight"
Miinukset: "I wish they had WiFi"

Plussat: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"

Plussat: "The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight"
Miinukset: "The earphones could have worked!"

Plussat: "The flight was smooth, the service was friendly, and the food with plentiful."
Miinukset: "Too much activity in the cabin during the flight."

Plussat: "The crew was amazing and the food was great."
Miinukset: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."

Miinukset: "Need more leg room!!! Larger meals needed."

Plussat: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Miinukset: "No downsides at all"

Plussat: "All good"

Miinukset: "Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily."

Plussat: "We got to Amsterdam on time"
Miinukset: "1. Paying for the seats we chose...that will never happen again...I'll fly another airline first. 2. The food was terrible. I have flown KLM for years, this was not what I expected. 3. The plane was very dirty"

Plussat: "Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time."
Miinukset: "Boarding could be better"

Plussat: "The crew was really friendly."
Miinukset: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Plussat: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight."

Miinukset: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."

Plussat: "Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished."
Miinukset: "Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket."

Plussat: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Miinukset: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."

Plussat: "Nice crew; clean plane; decent dinner"
Miinukset: "No entertainment system; insufficient knee space"

Plussat: "We are guessing they either overbooked or they didn't have sufficient passengers on a Tuesday afternoon who's final stop was Glasgow. They rebooked him for 1200 the next day. DFW to MN, St Paul to Schipole, Amsterdam to final destination, Glasgow. So he ends up having to pay for another Lyft back to our apartment in Dallas, then another additional one for the 12 noon flight the next morning. If he didn't have family living in Dallas, he would've incurred a hotel fee too."
Miinukset: "He was bumped to the next day due to his flight being cancelled. Then re-booked the next day, with an additional layover. Then due to a 32 minute layover that left 3 minutes sooner..."

Miinukset: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."

Plussat: "Food was good and crew members were very nice"
Miinukset: "My check in luggage was in very bad condition when I receive it. My clothes were all wet and they got bab by each other’s colour. Many clothes are not in a condition to wear now. Those were expensive and I had a big loss because of that."

Plussat: "Crew were friendly. Flight was comforyable smooth and on time. Nice snack."

Miinukset: "Crowded seating, 20-year old video system, headphones that did not match the two-jack system, lackluster service in flight. Generally my experience with KLM has been good, but this was well below average."

Miinukset: "Bag was lost"

Plussat: "The staff were professional and friendly The food was very good and plentiful The inflight entertainment has lots of choices The bathrooms remained clean All in stark contrast with BA with who I did the same flight 2 weeks ago and all the above points were very poor"
Miinukset: "Nothing"

Plussat: "Just great crew."
Miinukset: "Not comfortable at all and will not book KLM again."

Miinukset: "At some point the luggage was lost. here."

Plussat: "Loved the service...everything was excellent"
Miinukset: "The bus class seat was a bit narrow at the feet"

Miinukset: "The leg room on the long flight was less than I would have wished and it was particularly bad when the person in front put their seat back. this was a day time flight and it would have been good to have a bit more room to use a laptop."

Plussat: "Nothing"
Miinukset: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

Plussat: "Speed, crew, and reliablity."
Miinukset: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."

Plussat: "Short layover connecting from US flight and luggage transferred ok to destination. Food option not great but at least they didn't charge for it unlike some other airlines. No entertainment but to be expected on such a short flight."

Plussat: "The crew was very pleasant and professional. toilets were very clean adequate overhead space"
Miinukset: "Very uncomfortable seats in Economy Comfort. Legroom and recline were OK but the seats were extremely narrow. No evening meal and breakfast was minimal"

Plussat: "Very friendly and the food and drinks never stopped and no additional charges, a very nice experience over the bargain airlines, free in-flight movies, and entertainment, no cost."
Miinukset: "No complaints."

Plussat: "Food and drink service"
Miinukset: "Boarding pass facility"

Plussat: "The crew were very friendly and accomodating, plane was clean and boarding amd disembarking was efficiently handled."
Miinukset: "55 minute delay was not welcome."

Miinukset: "Because of slow boarding process flight was delayed by 15 minutes. I had short connection in Amsterdam."

Plussat: "Almost missed flight due to line at customs and having to pick up suitcase and check in again, they did wait for me though"