Hotellit lähellä Gen Rafael Buelna

Plussat: Restaurant is great obviously they have a real chef Golf course is an unexpectedly good tract - we have had the it almost to ourselves the last few times we have been here

Plussat: The food was delicious, and the room extra clean

Miinukset: I think everything was very organized and clean

Plussat: It had a private beach. Hotel restaurant food was exquisite. More flavorful than I had expected. Great security. Had to check in and out with security gate guard.

Miinukset: It was a pretty far drive from any restaurants or activities from downtown Mazatlan (45 min) They ran out of pool towels. Not enough pool towels for all guests.

Plussat: Beautiful beaches, beautiful property, great food, great service.

Miinukset: A long way from downtown. However close to the airport.

Plussat: Excellent location!

Miinukset: Everything was exactly as expected!

Plussat: The location was perfect - across the street from the Pacific and the end of Mazatlan's malecón. We were just a few blocks from Plazuela Machado where we visited the small but interesting Museo Archaeologico, an art gallery, the Ángela Peralta Theater, and dined under the trees at one of the many restaurants rimming the plaza. We enjoyed a beautiful dinner on the terrace at Casa Lucila, and breakfast the next day. The hotel kept our luggage stored for us after our check-out so we could further explore the area before transferring that afternoon to a new location.

Miinukset: We had the "Alma" suite, located on the first floor of the 8-room inn. While it had high ceilings and was spacious enough, there was only one small window so we felt like we were in a bit of a cave. The air conditioning was sub par, and non-existent in the spacious but hot and humid bathroom. We left the door between the bedroom and bathroom open to try to get what modest cooling there was from one room to the next but to no avail. Because we were staying just the one night and were a bit fatigued from our long flight day, we did not complain or ask for a different room. I'm sure they would have moved us if room was available to a higher floor. I would try this hotel again but ask specifically for an upper room with more windows and airflow.

Plussat: Location was great

Miinukset: Front desk was terrible. We attempted to call several times fir different issues phone would ring and ring. When we walked by the front desk he was on a personal call. I opened a tab to get drinks up to pool bar tender said he’d be by every 20 min, never came to check on us.

Plussat: The staff was professional and exceedingly polite. They made my staying there pleasant.

Plussat: The location is my favorite in Mazatlan, so glad Casa Lucila is now there. The amenities and decor are VERY nice, felt like a home away from home. The staff VERY welcoming and attentive. The views are spectacular. Also the bar and snacks were well done. Breakfast was also great. Nothing bad to say, only wish I could afford to move in.

Miinukset: The price is high for Mazatlan standards especially in this area, but it's very special so what can you really say .... it was worth it.

Plussat: Nice place, malecón and beach right across the street, Alfonzo the waitress very attentive and the reception girl took care of us in a very friendly attitude

Miinukset: The bed to firm and hard

Plussat: Location was fantastic, close to plaza restaurants and bars and directly on the malecon.

Miinukset: The room (king bed) was very small with barely enough room to move around the bed. The housekeeping staff cleaned our room at 5 pmish while we were cleaning up for dinner. When asked to come earlier they were no show.

Plussat: Location and price

Plussat: The view from our room was spectacular! Loved the location.

Plussat: The Location View Price Bell and Cleaning staff were great

Miinukset: Having to leave

Plussat: Registration staff was helpful and well informed.

Miinukset: We had to ask for towels three days in a row. Coffee pot wasn't cleaned.

Plussat: Great location with a nice roof top pool, deck and stunning views. It's a short walk (under 15 minutes) to many highlights in the historical colonial center including Plazuela Machado, Mazatlan Cathedral, the natural pool and the frequently photographed Angel Flores elevated street with the colorful homes. Nice hot breakfast included.

Miinukset: Breakfast is included but you need to obtain your breakfast receipt from the receptionist each morning before handing it to the wait staff. A slight inconvenience which was not stated at check-in. Not many available outlets to charge multiple devices.

Plussat: great Location

Miinukset: The beds mattresses are very uncomfortable need to work on something better.

Plussat: Location was excellent. Breakfast was amazing. Staff was very kind.

Miinukset: It was under construction that seemed to go throughout the night. Woke up to hammering and cutting most nights. Also we always had to ask for towels. They never gave to us without us asking.

Plussat: Location Staff

Miinukset: Septic smells Breakfast was horrid Prices a bit high

Plussat: Big room, clean, quiet, safe.

Miinukset: I have no complains, maybe add food room service.

Plussat: Excellent location and service

Plussat: Room was clean and close to ocean ( 2 blocks away) and the Plaza where numerous shops and restaurants are located.

Plussat: Love the location and proximity to everything centro historico.

Miinukset: If I was to rebook at this hotel I would probably request a room that is upstairs and away from the streets since they seem to stay noisy with traffic and worst, cars with blaring music late at night.

Plussat: Lots of space and kitchen + living room - would be great for a family. Great location steps from Plaza Machado.

Miinukset: Noisy outside but that’s the trade off for a great location.

Plussat: Our room was a deluxe studio. The room is basically furnished but quite adequate. Has coffee maker, refrigerator, microwave, etc. The two aircondtioners were adequate during +90 heat. The location is top notch being between Olas Altas boulevard and the plaza. There is a lovely courtyard with lots of areas to sit outside.

Miinukset: This is an area of the old city. The building has been upgraded. Some things in the apartment are not working like light fixtures in the bedroom. Had to use cell phone light to see during the night.

Plussat: Beautiful hotel in a central setting of the lovely city of Mazatlan, only steps away from Plazuela Machado. Friendly staff, lovely courtyard. Useful kitchen in suite. Strong WIFI. Comfortable bed.

Miinukset: The decor was a bit dated, the shower tiles had not been adequately cleaned.

Plussat: Across the street from the beach, warm pool.

Miinukset: No elevator

Plussat: Overall satisfied. Amazing staff. Good price

Miinukset: Hard beds in standard rooms.

Plussat: Best thing was they allowed dogs. Right on a noisy road. BUT it was across from the beach, so a mixed blessing

Miinukset: No refrigerator. Hard pillows

Plussat: They allow pets. But charge an extra 300 pesos. Good parking.

Plussat: Was Very Close to everything

Miinukset: Everything location

Miinukset: It’s a bit silly to have them come and check out if you left the room ok because you have dogs... most dogs are a lot cleaner than some humans...

Miinukset: The receptionist was very ruff

Plussat: Good convenient and secure parking.

Miinukset: The WiFi was weak and the internet was mostly not working.

Plussat: Excellent service, very nice people and facilities. I would highly recommend

Plussat: In the middle of it all, if you happen to visit during Carnival. Great use of space, lovely decoration. Rain shower was awesome! Small rooftop pool but beach is just a short walk. Comfy beds.

Miinukset: Very loud at night, right off main square with Carnival celebrations into early morning. But that means just a short walk home!

Plussat: Airconditioning, convenient room, excellent bed and pillows, nice easy going staff, roof with pool

Miinukset: The shower hanging a bit loose from the ceiling and water holes closed with chalk. Airco should be cleaned and dusted. Just some details should be taken care off better. Breakfast very simple, add a boiled egg, now all was very sweet.

Plussat: The workers were great always cheerful and helpful, the room is awesome and the bathroom great loved the shower. The roof pool is kind of small but is great to relax and take the sun I will stay here for sure next time I get to Mazatlán

Miinukset: Bed was to soft for my taste and walls are thin so you can hear noices from other rooms

Plussat: Nice furnished rooms and bathrooms Great location

Miinukset: Breakfasts were so so Noisy at night specially on weekends

Plussat: Location is nice just in the middle of old town

Miinukset: What is shown and offered at the website is not what they offer at hotel. Small pool, no dinner service at roof top, bathtub is uncomfortable, at front desk they charge you a higher price than the one offered by booking.com

Plussat: Staff was attentive and very friendly. Place was clean and orderly. Location was ideal. We really enjoyed our stay here.

Miinukset: Didn't like having to get an extra card to keep the electricity on. My wife and I are dependant on medical devices when we sleep. This option should be made available to all guests at check in. We found out about the electricity by accident when we plugged our phone charger in. Good thing we didn't find out in the middle of the night while sleeping. Thankfully, the nice girl at the counter gave me a card to use just for the electricity.

Plussat: We liked the hospitality of the majority of the staff. Ramon, Miguel and Gustavo was very attentive to our needs. Top of the line service. Food was on point.

Miinukset: As a group of 16 consumed a grip load of alcohol, the bar closed the staff as instructed by there higher ups did not allow outside liquor. Which is very understandable when the remains open. But not in this case bar closed and we couldnt bring in liquor. MANAGEMENT: Learn how to treat people that was bringing a lot of money for a 6 night trip fairly. Train your staff how to direct themselves respectfully (Alberto did a horrible job) . There is ways how to say no, but this looked like he a stick up his rear all day. Not to mention the year before we 26 of us had traveled to Mazatlan and also, stay at Olas Altas Inn. Next trip we will decide (possible another 26 of us) where we stay and yes just for a couple of uneducated or untrained employees.

Plussat: Great invironment, clean room.

Miinukset: Nothing I didn’t like.

Miinukset: They need to replace the elevator mat. And inprove the pool area is too small for lot of people

Plussat: The beverages were cheap. The food was tasty.

Miinukset: One complimentary coffee for 7 nights. No Kleenex. No safe in room. Half litre water per day. No food or drink allow during stay. Pool was meant for children only.

Plussat: Close to the beach

Miinukset: Needs some basic repairs ( lighting, ceiling fan, bath drain flow)

Plussat: Right at the beach - perfect location. Reasonable price. Awesome ocean view.

Miinukset: Could use a reno. Old fixtures. No biggie.

Plussat: Location is great The stay was ok for the price

Miinukset: No elevator Poor cable connection Mattress are so hard to asleep in Door on bathroom and closet broken

Plussat: I went to check into this hotel and there were scaffolding in the lobby and construction going on. Parking was two blocks away and was paid. I did not stay here. The receptionist was very nice

Miinukset: See above

Miinukset: No ice, no fridge.

Plussat: The location was pretty nice

Miinukset: An elevator would make a great difference specially for guest at the 3rd floor

Plussat: Location is very convinient

Miinukset: No hot water, I gave notice to front desk, nobody took action!!

Plussat: Right by the beach. Beautiful view from the room. Really hot shower. Beds comfy

Miinukset: No breakfast or coffee

Plussat: Drove 13 hours in Mexican traffic and needed a place to rest, this did the trick, got up the next morning at 3am and did 13 more to Tucson Arizona. Had a few hours at the hotel to eat and enjoy the view and plan to stay there if I go back to Mazatlan

Miinukset: Nothing yet

Plussat: The pool view...

Miinukset: Coackroaches everywhere! Not clean at all.

Plussat: l like the view,From some of de balconies or from the pool(very nice pool)you can see the beach while you are in the pool,good parking lot,beach is across the hotel,it has a tunnel from the hotel that conects with the beach

Miinukset: At first they gave us a room in the last floor,last corner,very small room,it was a room conected with other one by a door,we were hearing everything the other people were talking,we went to reception to tell them to change us to other room what they did with out a problem,we lost a lot of time because we have allready open our baggage,so we had to pack everything again and go to our new room that was on second floor,this room was much better,Also I didnt like the free breakfast that come with room,poor quality ,I don't know if its in general or only the free american breakfast,next time I go somewhere else to eat breakfast.

Plussat: Great location along the boardwalk. Nice room with interior balcony. A little pricy for Mexico. Great parking for my moto. Shower was perfect !!!

Plussat: The hotel is very well located on the beautiful male con. Rooms overlook the sea and are spacious. Bathrooms are very spacious, too. The staff is extremely helpful.

Miinukset: Hotel was nearly completely vacant and staff would not allow a check in until 3pm. Elevator was broken and booked us to the 4th floor.

Plussat: This is hotel is perfect for the amount you pay for! The rooms were extremely clean and the layout of the room and restroom look awesome! Great view of the ocean and it is located right in the middle of the ocean strip, and has access to the beach underneath the hotel so you do not have to cross through traffic. Furthermore, if you want to go out, it is close to everything: Downtown, Piers, Restaurants, Entertainment. It was a pleasant experience and very family oriented. What I loved is that they have security all day so you do not have to worry about somebody breaking in to your car which was a concern at first. Lastly they have all your basic needs and accommodations and Satellite TV, fast wifi, and restaurant.

Miinukset: The pool was at times messy, but they are quick in cleaning it.

Plussat: The beds and pillows were excellent. Staff was very nice.

Miinukset: Very dark and dreary hallways. Decor was non-existant. Pool area was utilitarian. Entire hotel had an old and worn down appearance.

Plussat: everything was exceptional

Miinukset: no complaints

Plussat: We did not have any.

Miinukset: A fridge and microwave oven in the room. The rooms need to be slightly larger and cleaner.

Plussat: breakfast was good coffe was excellent the beach was nice and lot of shops nearby

Miinukset: beds are a little hard

Plussat: Everything! staff very freindly and help me with all my questions and needs, we stayen only one night, but definitivaly we will come back and stay with you on our next vacation for more days! keep going with tht good job! all my family were happy.

Miinukset: nothing, everything excellent

Plussat: The view!

Miinukset: Bed its hard as stone, on shower found a razor from previous guest.

Plussat: The rooms view

Miinukset: Fridge not connect pull out. Room was Super hot when we arrive. AC wasn't working took two day to get properly resolve.Toilet wasnt flushing. Kitchen dishes were dirty and they don't provide anything to wash the dishes. Stove dirty. Spare Bed dirty

Miinukset: staff so arrogant , room so dirty , they never put toilet paper , shower always get clogged , toilet stop working ! but the worst of all ! I had to wait for security guy to check the room to make sure nothing was stolen !! definitely will never come comeback to this place !!

Plussat: swimming pool was warm,covered at night.Older hotel but very comfortable,reasonable with great large patio area .The adjoining restaurant was fantastic great food and service Great ocean view rooms across the street from the wonderful beach

Miinukset: no coffee in room must get at restaurant and were charged for ice. The reasonable rate of hotel made up for these down falls

Plussat: The location is very good. We had a lovely ocean view from the balcony in our room. It's a no frills motel, but adequate for any travelers; rich or poor. Excellent hot shower with good water pressure. Watching the schools of sardines roiling the water, with predatory fish jumping to eat them was fun.

Miinukset: The pool area was under construction, and the one pool that was available was full of children, and their families. The restaurant was not very good. Overall it was a pleasant four day stay. I would stay there again.

Plussat: The location of the hotel

Miinukset: The hotel is remodeling and the workers began to work at 8 am and i don’t thinks is correct to begin so early . I just sleep 5 hours when I was specking sleep more .

Plussat: it was not, customer service dont care bery bed actitud even do i call in advance to check what i order after i get there they not even care

Miinukset: another hotel

Plussat: Beach view. Easy access.

Miinukset: Stayed there before on a higher floor which was a little quieter (street and pool noise), and had a nice view of beach and ocean. This time, they said the air conditioning was being fixed. I’m guessing actual reason was that it was low season and they were not using the upper floor, maybe to make it easier for housekeeping staff. Also, there was no hot water. Not too big a deal since it was summer and “cold” water was not cold.

Plussat: Three blocks from bus depot

Miinukset: Dirty and very noisy

Plussat: Is across from the beach, neat restaurants, public transit at the door.Good value for your money.

Miinukset: The manager was not friendly at all, long face and hardly said a word when he checked us in.

Plussat: Nice staff. Short walk to the malecon.

Miinukset: Kind of loud. No windows. On the main road. Nothing worthwhile nearby.

Plussat: Staff was nice

Miinukset: Smelly small room without windows, loud, bathroom was falling apart and not clean, sheets dirty

Plussat: Plenty of hot water The price is realistic for the standard. Near the bus station

Miinukset: Mould on the walls in my room and bathroom. Smelt really damp. İn the morning everything felt damp

Plussat: Friendly

Miinukset: I booked for a nice price and at the hotel I had to pay more because of no reason. Also it's right next to a big street and you can hear the cars and trucks all night long.

Plussat: no breakfast, location ok, stay only one night and slept in the loby, because the bed was infested with BED BAGS, IT WAS HORRIBLE.

Miinukset: NOTHING HOTEL WAS DISGUSTING.

Plussat: Decent location, decent price, lots of hot water

Miinukset: saw a couple roaches, broken faucet,

Plussat: Staff were helpful, lots of hot water.

Miinukset: Some roaches in the room.