Casa Lucila Hotel Boutique

The staff was professional and exceedingly polite. They made my staying there pleasant.

The location is my favorite in Mazatlan, so glad Casa Lucila is now there. The amenities and decor are VERY nice, felt like a home away from home. The staff VERY welcoming and attentive. The views are spectacular. Also the bar and snacks were well done. Breakfast was also great. Nothing bad to say, only wish I could afford to move in.

The price is high for Mazatlan standards especially in this area, but it's very special so what can you really say .... it was worth it.

Location was great

Front desk was terrible. We attempted to call several times fir different issues phone would ring and ring. When we walked by the front desk he was on a personal call. I opened a tab to get drinks up to pool bar tender said he’d be by every 20 min, never came to check on us.

Everything from the hospitality, that homely feel and the location the staff was very friendly speaker in the room was awesome the size of the room is larger than most

That I cannot think of anything I did not like