Holiday Inn Resort Mazatlan

The hotel is nice and clean and our cleaning lady was such a sweet heart (11th floor)

The service at the restaurant was very poor, no one came once and ask us if we needed more coffee or anything. I asked for a glass of water 5 times and still never got it. No air conditioning in the restaurant so you can imagine of how hot was in that place and the waiting line for the buffet was too long.

That th got dead is pet friendly but when I got to the hotel they told me it was not any more and I had drove 14 hit with my dog and I argued withem for about 30 minute till I the manager let me keep mymy reservation and I had ask for 2 bed a and only got a on bed had to argue for 39 minute more to get all that fix