Pueblo Bonito Mazatlan

We got hustled

The Beach and the pools were great.

We came for a three day vacation, we had not had one in 4 years. Upon check in the hustled us for the all inclusive. I was on the fence, my partner said it sounded good. I really just wanted to get my behind to the beach. Gullemina made some reservations for us for breakfast and we were all set. Turns out, breakfast was not optional and it was a presentation to buy a time share. We had no idea. We lost half a day of our three day vacation to a presentation where we were chastised for not taking such a deal. We were paraded through emerald bay, the nicer resort and promised breakfast. We went PAST the gorgeous breakfast and into a dark room where we served ourselves from a stale buffet. Irritated is a mild way to put our feelings at this point. That and the room (at the older resort) was dark and dingy, the beds were full size with plaster head boards, the lighting was AWFUL and the all inclusive, if you dont want to leave the resort, which is the point, was REALLY limiting. The food in Mazatlan is AMAZING - if we didn't get the all inclusive we could've eaten some amazing things....So all in all we were disappointed. They robbed us of good food and half a day but mostly it just felt shady.

Update needed

Location is great and the men in the valet parking and bell boys are so nice and very helpful

Cilantros restaurant is terrible, food is not good and the service was poor. Usually all restaurants have good service around there so I was very surprised