La Copa Hotel

Bed was awesome tv was cool bathroom was big :

So the power went out in the morning, me my partner and 3 small kids woke up sweaty with no power no hot water No way to heat up our food I went to the front desk and had to argue with the rep about getting my money back due to the fact that i had to take my whole family somewhere else to get a shower and food She finally after 30mins only gave me half of my money back witch I accepted While waiting ppl where coming up asking about the power and she was directing them across the street to McDonald's!!!! This was unacceptable.... a company this size should have proper generators for emergencies like this That poor rep was doing the best she could