Pullman Melbourne Albert Park

2 issues I had left me a little mind boggled. First one was my mini bar in room I used both waters on the first night and left them on the bench to be replaced and they never where the empty bottles stayed on the bench for duration of stay. Second issue was I was declined on my third nights stay by a lady at the bar to book my drinks to my room stating that I never had credit card against my room so I was embarrassed as this wasn't the case so I paid cash then went to reception and was told by staff I had reached by bond which I placed down and had to place down another, I actually thought you would be happy I was spending money at your establishment and simply would have notified me in another manner or just extended my line of credit but to just embarrass my in front of colleagues I felt was uncalled for.

Short cab ride to city, spa bath down stairs is nice and warm after a long day of travelling, room was huge

I love the place till checkout time, I stood at counter for five ten minutes while 2 rude staff Didn’t add knowledge me and stayed on their computers! I understand if they are busy but a hello won’t be long would have been nice, not just nothing. Where the lady the night before was so nice!