Melbourne hotellit Carlton

Plussat: Was an amazing place to go, close to everything and the rooms are a little bigger then a motel room so feels like you get more value for money which is always good and wow the bathroom looks like its for a million dollar house it's so amazing

Miinukset: The car park is the worst part but I do understand it's part of the area they should angle the parks so it's much easier to move in and out

Plussat: Bed clean and comfortable

Miinukset: Open blinds to be faced with a view of a office wall and metal fence - dirty cotton ear buds ,cigarette butts all in gutters beside balcony .( in Wotif view is noted) we asked to swap but told apart from opposite room that hadbuilders working outside window(also no view) no rooms avail. No instructions on using heater -had to phone front desk- power point in kitchen didn’t work . Reported and they stated will be fixed that afternoon-nothing. They woke us up on Sat to leave and we were booked till Sun AM .Noisiest cleaners calling out to each other and slamming doors at very early hours. Will not be back .

Plussat: very clean,good location

Miinukset: Pillows not very comfortable, no soap holder in the shower it had been broken off from the wall !

Plussat: I liked the position and as it was a last minute booking. Literally within an hour of finding it online , booking it, and then walking there. To be treated with such friendliness and minding our bags while we ducked off while the room was being prepared, was great.

Miinukset: All was good for us.

Plussat: The location, although next time will ask for an apartment overlooking Lygon Street or gardens. Our apartment balcony was level with the rooftop and all the air-conditioning equipment, but for one night this did not bother us. If we stay longer next time would use the balcony and therefore want something other than the rooftop to look at. Otherwise, bathroom spacious, comfortable bed = no complaints...Di (Dianne) Harvey

Miinukset: Just the outlook from this particular apartment, as mentioned in the above comment. But, we didn't use the balcony, so this time was not an issue.

Plussat: Great location, 24 hour reception, friendly staff including cleaners.

Miinukset: Some crockery chipped, only one spoon.

Plussat: Modern, good location & clean.

Plussat: The balcony and the comfortable bed. The friendly and helpful staff.

Miinukset: Everything good.

Plussat: Front of house staff service prefect,

Miinukset: carparks a bit narrow

Plussat: Love the location and the food on lygon street is fantastic and Penny is so helpful and a gorgeous personality xxx

Miinukset: The cleaner didnt fill up our tissue and tea bags and sugar

Miinukset: Having room close to lygon street, street noise was too loud. People in rooms spoke loudly when arriving back late, had very little sleep.

Plussat: Good location

Miinukset: Kepp up with maintenance, please?

Plussat: Location and value.

Miinukset: Shower had mould and needed a few hooks in there ,also needs a full length mirror in bed room or somewhere .

Plussat: Easy to get a room quick

Miinukset: The shower was hard to get in and out of.

Plussat: Didn't have breakfast. Locality was good

Miinukset: All good

Plussat: Location was great for where we wanted to be and quiet rooms. Spacious. Good internet. Comfortable beds. Room easy to access with code.

Miinukset: Felt run down and not as fresh and clean as you’d expect. Really worn lounge chair. Kitchen fan felt greasy to touch... Found hairs on the fitted sheet, all of these things didn’t give a super clean impression... Black mould in shower. One of us ended up with some big bites on the skin after our stay - concerned about bed bugs. Whoever runs this should put more care into it, for sure.

Plussat: Location was great and relatively easy to get to

Miinukset: No soap in the bathroom

Plussat: Location and bed was comfortable

Miinukset: Glasses and kitchenware unclean, lip marks and finger prints on glasses.

Plussat: The bed linen was clean and the bed comfortable

Miinukset: There was nowhere to sit and relax in the shoebox sized kitchenette/living area except a table and very uncomfortable chairs. The parking was around the corner at another venue which when carrying luggage is an issue and arriving after hours trying to get in was difficult. The shower grout was black with mould and the door didn't seal so the floor got very wet.

Plussat: Location excellent; close to the city but also away from the hustle and bustle. Very quiet; never heard any noise. Close to Lygon St, Melbourne Museum, Exhibition building and Carlton Gardens. Staff were smiling, helpful and friendly. Washing facilities on the 2nd floor were excellent so that is good for people who are travelling.

Miinukset: Possibly a little outdated and furniture was old but that doesn’t bother us as it was clean and we felt safe there.

Plussat: Nice location, plenty of choices for food nearby.

Miinukset: The shower drain was clogged up with hair the day I arrived. Had to clean it out for the drain to work. The kitchenette sink spout, where it attached to the benchtop, had a slow leak that would spread across the benchtop overnight. Reported it to the service desk & when I returned later the same evening, it appeared to have been sorted, until I awoke the next morning to find the same issue.

Plussat: The locaion

Miinukset: The size of rooms and the parking is very limited and not free and not at the same location.

Plussat: We loved the that you could catch a tram right out the front that took us straight into the main centre. Food shopping etc.

Miinukset: Our room was to close to the lift! Could here it bumping and banging.

Miinukset: wifi didn't work, and then hot water didn't work one night. The staff tried to help but there was nothing they could do. They gave us credit on meals.

Plussat: Everything nothing was wrong at all

Miinukset: Nothing

Plussat: Loved the upgrades since I was here last. Superb

Plussat: Location

Miinukset: Bathroom needs update/ lift very slow/ key cards stopped working Sunday we didn’t leave till Monday. Husband got a new card at reception it only worked for a matter of hours. Breakfast buffet looked dreadful, dry , overcooked. We had breakfast in Lygon street much better value and quality of food. Beds were very comfortable location great and staff pleasant.

Plussat: Close to the uni right around the corner

Miinukset: On the day we were to leave we were woken at 8am as the cleaning staff wanted to clean the room. We did not need to leave until 11am

Plussat: Location is good, just near the tram stop, only a few minutes ride to the CBD. Staff from the front desk reception was really nice.

Miinukset: The room was average, nothing terrible but nothing outstanding.

Plussat: Location very good , rooms clean and bed comfortable. This is a small hotel with a friendly atmosphere very well located closed to the CBD and Lygon Street in Carlton where you can find the best Italian food ooutside of Italy

Miinukset: Thiis is endemic of all hotels in Australia the price of breakfast was ludicrous-I refuse to pay $A 30 for a cooked breakfast when yo can get a better one uo the road for half of that price. Despite this I will definately stay here again.

Plussat: Everything from checking in with the friendly front staff to the restaurant staff was exceptional, every staff member was a 10/10 well done yo you all

Plussat: Location is good

Miinukset: Staffs at reception were not at all interested in serving customers like us who were not part of tourist group.

Plussat: Location and price.

Miinukset: Inefficient staff at checkin and checkout.

Plussat: Location is good

Miinukset: Didn't like been left on hold when making a booking, didn't like waiting 25 min a que to check out, extremely poor variety in the cafe and poor value for money considering service, difficult to get into the car parking, never coming again

Plussat: Cooking facilities were pretty good

Miinukset: Staff are rude. Car parking was very confusing. Building backs onto an alley, noisy street noise. Gym is not attached to the hotel

Miinukset: 1) the bathroom door was broken and could not be closed. This caused major inconvenience as we were travelling with work colleagues. 2) our room kets did not work TWICE. We had to come down to the lobby to request new keys twice. They said they have given us new ones but it turns out that they just re-allocated another room's key to us. 3) after trying to enter our room numerous times since the cards didn't work, the automatic door ran out of battery and we had to wait for the mechanic to come and replace the door battery. This took 20 minutes. 20 minutes out of our very busy schedules. 4) we were denied check in at first instance because supposedly we didn't have the right ID on us and once we told them that this booking was done by work on our behalf they requested that we show them the card we used to pay. We told them we were unable to since this was a work booking, and we thought showing them our booking.com confirmation was enough. An hour later, after calling the person who booked the trip for us, we were finally allowed into our room. Tip for travellers: prepare the ID or card you used to pay the property with or make sure your name is somehow on the booking!

Plussat: Having a gym facility next door to use was great, it's basically the next building over though so ask the front desk staff for directions! Great-looking pool at the same location too, bit cold to use in August though

Miinukset: Could just be me not turning the dial to the right spot but I found the hotplate took a loooooong time to heat up - frustrating when you're hungry!

Miinukset: Housekeeping didn't include towels the first day. The in room phone didn't work so I had to come down to reception to ask for a towel. Almost daily, housekeeping didn't clean up the bins and left empty bottles, neither was kitchenette cleaned.

Plussat: The location is handy to the city, exhibition building, museum and Queen Victoria Market.

Miinukset: Beds were tired and bouncy. Bed coverings and pillows were limited. The tv wasn't set up and lacked cabling. Generally room did not seem well kept. No light isolation between rooms and probably little sound insulation.

Plussat: The room was big enough, beds and bedding was very comfortable, bathroom towels and facility’s good, great wifi and tv reception, loved the touch card entry, great location for transport and resturants’, shops, and secure parking on premises.

Miinukset: Would have been nice to have a brush and pan to spot sweep, instruction manual for heating/aircon and tv.

Plussat: Great location.

Miinukset: The beds and bedding were of very poor quality and not comfortable. It can make such a difference just to have quality bed linen and a decent bed.