Melbourne hotellit lähellä Australian Centre for the Moving Image

Plussat: My daughter and I had our own spa night - loved the room, bathroom and staff were exceptional. Even put water in our car for the drive home!

Miinukset: All good

Plussat: Loistava aamiainen. Aivan huippua! Hotelli oli erinomaisella sijainnilla. Lyhyt matka kävellen kaikkialle. Allasaluekin oli mukava.

Plussat: Terrific customer experience from checkin to checkout

Plussat: Beautiful Hotel, Friendly & Faithful stuffs, Accesible location, Delicious buffe ‼︎

Miinukset: Unfortunately, heater didn't work well, so we were freezing nights.

Plussat: Location

Miinukset: Nil

Plussat: George, the front door greeter was amazing. Very helpful and friendly.

Plussat: his is a fantastic hotel its very luxurious.

Miinukset: The pillow were very uncomfortable thats al.

Plussat: Room was great, public areas great and staff very very good

Miinukset: Excessive charges for internet

Plussat: Very friendly staff and great facilities.

Miinukset: Hotel charged rate different to booking.com

Plussat: The view of the river and the great concierge.

Miinukset: first room was not a river view as stated, but this was corrected.

Plussat: lobby entrance, staff, elegance, lighting

Plussat: The Hotel was chosen for it's luxury & location. It did not disappoint. All the facilities and staff were first class.

Plussat: Staff very friendly and helpful. Location to see all of Melbourne excellent.

Miinukset: The air conditioning in our room was poor and it got quite hot.

Miinukset: Breakfast was a rediculous price as was Internet connection.

Plussat: What a gorgeous place!!! The attentiveness of the staff was fantastic. the food was wonderful - I ate at the Melba and although it was exspensive it was exceptional food. The room was lovely. My primary reason for selecting the hotel was the old world charm of the hotel. I don't see value for money in modern hotels. I booked 2 rooms for myself and my husband, our older son and a family friend and would do so again. We all had a massage at the Chuan Spa which I found was outstanding. The staff there were amazing and the masseur although young was extremely talented and well trained. Overall I would highly recommend this hotel. If you like comfort and extreme luxury and to be surrounded by beauty. I think it is the best in Melbourne.

Plussat: We look forward to staying at The Langham Hotel again when we next visit Melbourne. Our every need was catered for with grace and cheerfulness. This is a 'happy' hotel from room staff, to people on reception, concierge, and those servicing gourmet venues. Small but important details like bottled water beside the bed each night distinguished this hotel from others we have stayed at.

Plussat: Lovely breakfast kept us going all day ! Ian at Concierge was so helpful in organising our special requests from Haircuts to booking 2 restaurants for dinners on the weekend when perhaps we may not have been able to get in. Reception were also very helpful and made our stay very comfortable with the addition of an extra night and not having to change rooms.

Miinukset: Leaving....

Plussat: Staff were friendly and attentive. The Pool, Gym and sauna and steam room were great too. Also in a very central location on Flinders Lane just off Swanston street right were all the amazing restaurants and right near the tram line.

Miinukset: I booked a city view room. All I could see was a concrete wall out the window So went back to reception asked If I could be moved as I had paid for a city view room but could only see a concrete wall I was shifted up 2 floors but still couldn't really see the city. So my advice would be don't waste your money on the city view rooms.

Plussat: Luxury stay in the heart of Melb

Miinukset: Nil

Plussat: Room

Miinukset: Price

Plussat: Excellently located for our purposes (The Regent Theatre - Wizard of Oz - right next door). Worth the expense when celebrating milestones. Staff, particularly Ashleigh at reception gave quality service. Have previously enjoyed a visit to this hotel, hence again when celebrating our 30th wedding anniversary. Complimentary sparkling wine to celebrate was a lovely surprise. Beds & pillows are comfy, bathroom amazingly huge and well appointed, as is the entire room.

Miinukset: Some may not like the hole in the ground which is the future Town Hall Station (underground). There is currently no work going on there, and the hotel's website is informative on this aspect.

Plussat: The staff was very friendly. the included breakfast buffet was absolutely delicious!! The pool is really good and the gym is massive.

Miinukset: The areas to plug electronics did not work and there was no coffee provided in the room.

Plussat: Bed and pillows comfortable. Bathroom spacious and generous bath. Room service menu was comprehensive. Sufficient lifts to avoid long waits. My room was large and had a comfortable lounge. Very quiet - I was unaware of any outside noise.

Miinukset: Everything was to my liking.

Plussat: First thing I noticed (when I arrived late and tired after a long flight) was that the carpets were dirty! We were on one of the top floors and all the way to our room the unvacuumed carpet stood out to me. Four days later it was still the same... The bed and linen was great and the staff very attentive. The hotel bar was closed on the Sunday night which was surprising for such a large hotel. A great thing about this hotel was the very good gym and fantastic staff there

Plussat: Great location of the hotel. Lovely room with a fantastic view (room 2304). Big bathroom. Very comfortable bed and pillows. Iron and ironing board present, as well as slippers and a dressing gown. In terms of decor inside the room- i prefer Park Hyatt Melbourne. That one has a more luxe feel to it than Grand Hyatt room. Fitness centre gives you towels. Gym is massive and has everything you need, they also have lockers there. There is also Nespresso coffee free of charge at the gym. Sauna, pool and spa are fantastic.

Miinukset: 1. Poor Soundproofing: I could hear someone flushing the toilet in the room either above or next to mine. 2. Some kids across the hall kept running in and out of their room causing the door to shut very loudly. They did that from 6.30am during the 2 days of my stay during the weekend. I think it would be great to change the door locks so that when people close their doors it wont affect someone elses sleep. 3. Spa and sauna closes way too early- 7.30pm closing time ! Thats normally the start of my relaxation time when im on holidays! 4. Very annoying air conditioning unit. Too loud and kept stopping and starting. I had to fully turn it off to be avble to sleep. 5. Key cards work poorly in the lift. By the time you properly scan it you would've missed your level. 6. They charge you $10 extra upon check out if you use your credit card for payment. wtf.

Plussat: Breakfast buffet was great. Staff were very professional and friendly.

Miinukset: Outside glass was very dirty and rooms need refurbishment.

Plussat: Beds very comfy, location excellent

Miinukset: Nothing

Plussat: Whole check-in process was quick and seamless with very helpful staff.

Miinukset: I’ve known this hotel for many years and feel the decor and furnishings are now looking quite tired and dated. Minor things in room were not working as they should.

Plussat: Poke bowl @ Ladro for light dinner was awesome!

Plussat: The concierge was excellent-very helpful, the reception staff were also very helpful and friendly.

Miinukset: Did not like lift pass key-didn’t work on one side and not easy to use

Miinukset: The room was a bit small

Plussat: Room design and location

Miinukset: Menu of food room service

Plussat: Location and view

Miinukset: Rooms are extremely noisy and there are no USB ports in the room, only ethernet cables which is really dated

Plussat: Super comfy bed & an amazing view over the city & bay.

Plussat: Was set for a pickup at hotel from tour company and when they were not there concierge took charge of situation by locating and calling all 3 direct numbers available until he got ahold of someone. Timing was critical as missing a tour has its own bucket of problems because of his urgency response the tour was located and all proper arrangements were honored. He was solid. Excellent location views breakfast

Miinukset: Wifi did not work in room. Acoustics from outside in. Mattress was uneven in firmness.

Plussat: Beautiful location, rooms, view and food.

Miinukset: No pool! Was devastated.

Plussat: Thoughtful little touches easy check in and check out pleasant staff.

Plussat: Staff are excellent, club facilities are very good, and the location fabulous.

Miinukset: No spa centre so we used Endota

Plussat: Staff were friendly and very efficient.

Miinukset: This is not criticism, more feedback, but knowing how all the gadgets operate would be useful, eg how the light system worked.

Miinukset: For the price it would have been good to have breakfast included

Miinukset: Cleanliness, staff attitude

Plussat: I liked everything it was great comfy beds great breakfast nothing to much trouble great staff

Miinukset: I can’t say as I liked everything

Plussat: Loved the friendly staff and location. Nothing was too hard them, allowed us to check out later :)

Miinukset: Nothing

Plussat: Very clean, staff were great and very friendly. The room had good facilities and the location was great being close to shops and public transport.

Miinukset: The breakfast wasn’t very good for what we paid & the temp of the spa wasn’t very warm.

Plussat: Polite and welcoming

Plussat: The generous bathrooms and depth of the bath