Melbourne hotellit lähellä Jewish Museum of Australia

Plussat: Awesome location, clean room, comfortable pillows. Great food at the cafe

Plussat: Loved the great location! It is super close to my favourite Pharan Market and Tall Timber cafe. :))

Plussat: I always come back here, this is my favorite hotel in melbourne!

Plussat: Front desk staff were excellent

Miinukset: Cafe service - always chasing someone to serve us

Plussat: Muy buena la cama y el desayuno

Miinukset: Teníamos grandes expectativas con este hotel y su concepto. Las fotos son engañosas, se veía un hotel más nuevo y moderno. Nos decepcionó!!

Plussat: Great welcome at reception

Miinukset: The noise from the construction work around it and the fact guests did not have access to a computer to do some quick work (yet they have a conference room area)

Plussat: I love the hotel

Miinukset: The over night room service was terrible.

Plussat: The staff were helpful and very flexible when trying to accomodate any requests that we made.

Plussat: Excellent staff who were very polite, helpful, professional and friendly. Very clean and comfortable rooms.

Miinukset: The food wasn't very nice and wasn't cheap

Plussat: the design of the hotel is great and the room is very comfortable.

Miinukset: the room was a bit small but overall it's great.

Plussat: Great design, excellent staff

Miinukset: Housekeeping was a little erratic over the weekend, but any faults were correctly quickly and efficiently

Plussat: Excellent Staff- Very helpful. Fantastic Artwork! Close to Chapel Street for shopping, cafes etc

Miinukset: No

Plussat: It was delightful.

Plussat: Location, original art work, cafe, bathroom products, kitchenette and sofa, art books, excellent bed

Miinukset: Bathroom lacked some privacy e.g. when another couple joined us for a drink in the room. Innovative but probably less practical than it should be.

Plussat: The location was great, as were the staff and service. I appreciated the access to internet, loved the laundry facilities and the workout facilities. The decor and theme were also fantastic.

Miinukset: I truly did not like the fact that I was asked to provide my credit card and was asked to approve $100/night in advance for "incidentals" I seriously considered refusing when asked this, because my credit card has already been billed for the entire cost of the stay. If there were any incidentals those, too, could have been added to the existing card. It felt degrading to be asked this. Also, I requested a DVD player my second night there. I was told there would be a $30 deposit fee and a $20/night charge. After waiting almost two hours for it to be delivered, I rang reception and requested it be cancelled as it was getting too late to watch my movie. I believe in a hotel of this quality, a dvd player should be standard fare.

Plussat: Nothing

Miinukset: Did not appreciate house keeping entering our room whilst we were in the shower. Very rude and wandering where they draw the line with privacy. $300 bond for a room that is a budget room. Staff were not at all helpful and we lost 1 nights worth of money after what had happened. Hotel staff would not credit us our money back after we said we will pay for the night we stayed. Will never recommend this place to anyone nor will we ever go back. We weren't the only people that this has happened to. Very disgusted with all staff we dealt with. They did what ever they could to keep our money. Consumer affairs here we come.

Plussat: Comfortable, good location, clean

Miinukset: The room, especially the bathroom smelt like smoke

Plussat: I paid for a 25m room that was not what we got

Miinukset: You know you could have done better

Miinukset: Have to go to another property to get key. No one at reception. No one answers the phone. Finally get to the room and shower is broken. Staff member finally gave us another room key. Didn’t even bother to show us where the new room is.

Plussat: Comfortable bed great shower

Miinukset: Fridge had water leak, needing to xtra towels to clean up. bedside light not working, no ckeck in at property

Plussat: The room was spacious

Miinukset: The smell coming through the drains was disgusting. The shower was broken . There was more water squirting the roof then there was coming out of the shower head :(

Plussat: Bed is incredible

Miinukset: Nothing

Plussat: Bed very comfortable

Plussat: Great location. Lots of free parking on st Kilda rd. Friendly and professional staff

Miinukset: Rooms starting to look a bit weathered. Carpet in hallway looks 100 years old. Bed head weathered and torn. Place need new furniture soon.

Plussat: The location, the furniture and facilities.

Miinukset: I didnt like the room layout and not being told how things work there initially.

Plussat: Location for visiting Alfred Hospital and very helpful staff - very comfortable bed!

Miinukset: TV and fridge were not plugged in when we arrived

Plussat: It made you feel so relaxed and calm and just had such a comfortable vibe. The admin staff I came across were ever so polite and cheery and so nice and helpful. The apartment I had, was immaculate and just felt at home. Parking was easy and simple too

Miinukset: Literally nothing I didn’t like at all..

Plussat: Friendly service and good location

Miinukset: Breakfast was not up to 5 star hotel. Rubbish

Plussat: Internet worked easy in the room

Miinukset: Hotel was daggy, old

Plussat: The room was great, very spacious. Bathroom was very modern and very clean and well presented. My room had a great view over the lake and I could see some of the Grand Prix track. The Pullman would be a great place to stay if you’re visiting Melbourne for the Australian Grand Prix.

Miinukset: There was nothing negative about The Pullman. I didn’t get a chance to use the restaurant during my stay nor the coffee shop so I can’t comment there. Vehicle Valet was $35 per day which I guess is standard.

Plussat: Great location, quiet room, everything we needed

Miinukset: Other guests running up and down the hallway kept me up a bit, but that was beyond the control of the hotel and its staff

Plussat: Food was good. Valet parking very convenient, and beds are very comfy.

Miinukset: It's a bit tired.

Plussat: i would have to say the pool was the best thing although it could use with a good clean. brown scum on the water's edge all the way around..

Miinukset: king size bed was actualy two king single beds put together which was a bit uncomfortable during the night.

Plussat: Fantastic hotel, it exceeded my expectations.

Miinukset: Beds could be softer???

Plussat: Nothing!!

Miinukset: The once "Carlton" is now cold and impersonal. The food is below average and overpriced. On check-in, we asked what up-grade packages were available and are still waiting for an answer!

Plussat: Welcoming staff, friendly service, prompt service, clean rooms and beds

Miinukset: More firmer pillows, majority of the pillows were too soft, not enough support for the neck

Plussat: Attitude of the check-in staff to quickly take care of the fact that the booking through booking.com did not appear in their records.

Plussat: the air-con and the spa :) also very nice and quiet location

Plussat: Bed - Was comfy Breakfast - Was Great

Miinukset: View - was horrible - of a parking garage at 15 ft distance Staff - was incompetent at best Parking - was horrible (on 5th level of a parking structure) Price - not worth the money.

Plussat: Staff were great, really friendly and caring.

Miinukset: Bed lumpy....

Plussat: Great ratio price/room. Full equipment. clean. very good staff management. got complementary parking around the corner. bed comfortable. great location

Miinukset: Not much to say.

Plussat: Location, staff and location

Miinukset: Bed not well supported

Plussat: They offered us a complementary free parking

Plussat: The manager was a lovely lady very helpful and friendly And the room was clean and large

Miinukset: The couple living Inside the hotel long term knowing on our door , yelling at us from their window and abusing us

Plussat: Great location

Plussat: Breakfast so worth, thank you for your kindness co operation

Plussat: Free onsite parking and super comfy beds

Miinukset: Aircon had a loud rattle

Plussat: The price paid for the hotel including parking and breakfast was excellent value for money. Breakfast was so good. Location of the hotel is also great -ins walk from tram station to city. They gave us so much good quantity and quality breakfast as room service. The coronavirus precautions arrived out at the hotel was also great with no discomforts.

Miinukset: Harrowing disregard for sustainable environmental practices by the management

Plussat: Location

Miinukset: No internet in my room, Hot water needs to run for a long time to come through . Tv control problems.

Plussat: The price. Clean room.

Miinukset: Old facilities

Plussat: Staff professional and pleasant.

Miinukset: Shower with curtain. Having to step over a bath wall, as I have hip replacements. Prefer a glass shower screen. Prefer fresh milk not capsules.

Plussat: The staff were friendly and helpful. The room was clean.

Miinukset: Just from walking down the hall, you know that this hotel is not well cared for. Paint is chipping off the door jambs of all the doors. I didn't even look around the first room I was assigned to--it smelled horribly of smoke (despite this being a no smoking hotel). The second room smelled fine, but the furniture was ancient. The bed was uncomfortable. Even the tile in the bathroom looked like it had been installed by someone's second cousin whose best qualification was that he'd tiled his own bathroom five years ago. The wifi did not work, but since it's crazy expensive, you might as well go to one of the coffee shops a block away and get internet access for the price of a coffee.

Plussat: The old world charm is great. Staff are cool.

Miinukset: The meals are horrible and have been the same for 10+ years.

Plussat: large room

Miinukset: difficult to find access scanner/intercom at door to enter hotel reception... poorly lit. extra charge to park our car...never an option at any other hotels we stayed at on our month long holiday. room very noisy...traffic noise.

Plussat: Great to see stringent controls implemented due to COVID19.

Plussat: It’s great value for money, good location and I had a lovely view of the bay! Very comfortable bed:)

Miinukset: The only disappointment was the check out which was very disorganised and time consuming.

Plussat: Position and parking and view of lake

Miinukset: A little dear

Plussat: The service

Plussat: great service in restaurant - staff very cheerful and prompt service

Miinukset: better management of taxi services

Plussat: We had a street room and were suprised it wasn't noisier.

Plussat: free parking,location and value for money

Miinukset: i would have been nice to have face washers in the bath room other than that great

Plussat: The carpet was soft and clean, and the ceiling to floor window view was the best.

Miinukset: We had mildew on our window ledge.

Plussat: I like the no fuss atmosphere

Plussat: The pool was nice, as was the lobby. The concierge at the time we checked in was also quite nice.

Miinukset: Unfortunately, several things were substandard. Our room was very tiny (a corner room), the hotel staff were unable to provide with promised internet access (despite modem change) and on our way in and out of the hotel many room service trays remained in the hallway, and were quite rank by the end of the day.

Plussat: Free parking; convenience to tram; close to Park

Plussat: Very friendly efficient staff

Miinukset: Bar not popular. Tv was not on for major sports.

Plussat: Reception, quite, location & public tramsport services. Parking very convenient & cleanilness.

Miinukset: Bed was at end of life, needs replacing. Improve lighting in room.

Plussat: The room is huge....

Miinukset: Internet charges