Melbourne hotellit lähellä Old Melbourne Gaol

Plussat: The staff went above and beyond to ensure our stay was satisfactory. We stayed the night before and night of our wedding and could not be happier with our choice.

Plussat: Love this hotel and very special to me as I was an outpatient when I had my son and he was only 2 days old. I will always go back to this place for a special weekend away. The moment you walkin the foyer you know it is an amazing hotel. Such warmth!

Miinukset: Just need a milk warmer for the nespreso coffee machine. Other wise can not fault this hotel.

Plussat: Our stay at the Park Hyatt hotel was luxurious. Everyone who works there was friendly and welcoming. The rooms are stylish and comfortable. The walk in wardrobe and beautiful bath were a dream. The pool is the nicest hotel pool I have ever seen.

Miinukset: The only disappointing thing was the the information booklet in the hotel room suggested that the pool/spa area is open 24 hours and I was really looking forward to a post dinner swim. In fact the pool closed at 8.30pm.

Plussat: Excellent location within walking distance to lots of things in the CBD. Big rooms, lots of space and quiet. Very friendly staff.

Miinukset: The breakfast was good but not worth what you pay.

Plussat: Very enjoyable stay great service comfortable room great spot convenient

Miinukset: Nothing

Plussat: The spacious bedroom and wonderful bed. Bags were delivered by a delightful man, and tv malfunction fixed promptly.

Miinukset: Being confused as a worker / delivery driver, instead of a guest. It was like a 'pretty woman' moment, hoping for the grand treatment and then being sent to outside parking options. Some aspects of the room for a 5 star hotel were rundown, such as a piece of skirting board tacked on, tv remote control old and worn out. Maybe we just expected more.

Plussat: Proximity to MCG

Miinukset: Noise levels and handicapped bathroom poorly designed

Plussat: Loved the smell of the products

Miinukset: The tennis court needs some attention

Plussat: Breakfast was excellent. Service was very good.

Miinukset: Time taken to refund the pre-authorisation on the credit card was a little annoying.

Plussat: Superb

Miinukset: No fresh hollandaise for breakfast

Plussat: The hotel was stunning. Beautiful rooms, perfect location. Front desk were very professional. Overall very impressed with this hotel.

Miinukset: The only issue I had was the restaurant experiences. The service was slow (at quieter times) and we had two meals and both times there was an error to our order. No guesture was given. Also, I felt the pool hours were too short, closed to early.

Plussat: The staff was very friendly. the included breakfast buffet was absolutely delicious!! The pool is really good and the gym is massive.

Miinukset: The areas to plug electronics did not work and there was no coffee provided in the room.

Plussat: Bed and pillows comfortable. Bathroom spacious and generous bath. Room service menu was comprehensive. Sufficient lifts to avoid long waits. My room was large and had a comfortable lounge. Very quiet - I was unaware of any outside noise.

Miinukset: Everything was to my liking.

Plussat: First thing I noticed (when I arrived late and tired after a long flight) was that the carpets were dirty! We were on one of the top floors and all the way to our room the unvacuumed carpet stood out to me. Four days later it was still the same... The bed and linen was great and the staff very attentive. The hotel bar was closed on the Sunday night which was surprising for such a large hotel. A great thing about this hotel was the very good gym and fantastic staff there

Plussat: Great location of the hotel. Lovely room with a fantastic view (room 2304). Big bathroom. Very comfortable bed and pillows. Iron and ironing board present, as well as slippers and a dressing gown. In terms of decor inside the room- i prefer Park Hyatt Melbourne. That one has a more luxe feel to it than Grand Hyatt room. Fitness centre gives you towels. Gym is massive and has everything you need, they also have lockers there. There is also Nespresso coffee free of charge at the gym. Sauna, pool and spa are fantastic.

Miinukset: 1. Poor Soundproofing: I could hear someone flushing the toilet in the room either above or next to mine. 2. Some kids across the hall kept running in and out of their room causing the door to shut very loudly. They did that from 6.30am during the 2 days of my stay during the weekend. I think it would be great to change the door locks so that when people close their doors it wont affect someone elses sleep. 3. Spa and sauna closes way too early- 7.30pm closing time ! Thats normally the start of my relaxation time when im on holidays! 4. Very annoying air conditioning unit. Too loud and kept stopping and starting. I had to fully turn it off to be avble to sleep. 5. Key cards work poorly in the lift. By the time you properly scan it you would've missed your level. 6. They charge you $10 extra upon check out if you use your credit card for payment. wtf.

Plussat: Breakfast buffet was great. Staff were very professional and friendly.

Miinukset: Outside glass was very dirty and rooms need refurbishment.

Plussat: Beds very comfy, location excellent

Miinukset: Nothing

Plussat: Whole check-in process was quick and seamless with very helpful staff.

Miinukset: I’ve known this hotel for many years and feel the decor and furnishings are now looking quite tired and dated. Minor things in room were not working as they should.

Plussat: Poke bowl @ Ladro for light dinner was awesome!

Plussat: The concierge was excellent-very helpful, the reception staff were also very helpful and friendly.

Miinukset: Did not like lift pass key-didn’t work on one side and not easy to use

Miinukset: The room was a bit small

Plussat: Room design and location

Miinukset: Menu of food room service

Plussat: Location and view

Miinukset: Rooms are extremely noisy and there are no USB ports in the room, only ethernet cables which is really dated

Plussat: The location is ok.

Miinukset: The room is really small compare with other 5 star hotels.

Plussat: Was set for a pickup at hotel from tour company and when they were not there concierge took charge of situation by locating and calling all 3 direct numbers available until he got ahold of someone. Timing was critical as missing a tour has its own bucket of problems because of his urgency response the tour was located and all proper arrangements were honored. He was solid. Excellent location views breakfast

Miinukset: Wifi did not work in room. Acoustics from outside in. Mattress was uneven in firmness.

Plussat: Central and very upmarket. It was very similar to a 5 star overseas motel. Excellent breakfast, I’ve never been to a motel in Australia like this.

Plussat: The staff at the Sofitel on Collins are excellent. Simple as that. We had a great stay and while the rooms may show their age a bit they are clean and comfortable. We had a great nights sleep every night.

Miinukset: Not much. Great Bose clock radio but it’s only and the charger/adapter on it is fiery generation iPhone so not useful to anyone. An adapter would be nice.

Plussat: Everything.

Miinukset: The only negative was the sofa bed was uncomfortable everything else was perfect.

Plussat: The service and going the extra step

Miinukset: Tv didn't have signal so couldn't play any channels apart from accor hotels channel

Plussat: Staff are excellent, club facilities are very good, and the location fabulous.

Miinukset: No spa centre so we used Endota

Plussat: Very friendly and helpful staff, the property was beautiful and very clean

Plussat: Staff were friendly and very efficient.

Miinukset: This is not criticism, more feedback, but knowing how all the gadgets operate would be useful, eg how the light system worked.

Miinukset: For the price it would have been good to have breakfast included

Plussat: Location is fab

Miinukset: We got to breakfast 5 mins late after daylight savings had just come in and we couldn’t get breakfast. Plenty of places nearby to choose from but we were looking forward to the views!

Plussat: Bed very comfortable. View great.

Miinukset: The automatic light in the bathroom shines on the bed at night

Plussat: Comfortable well appointed room with great views

Miinukset: The restaurant has gone downhill.

Plussat: Our apartment had an amazing view and room service was good when required.

Miinukset: A lot of promises were made by staff e.g. We paid extra to get the highest floor possible and yet we were given level 25. During room service, staff had accidentally damaged our iPad charger - This was reported to house keeping and we had been asked to buy ourselves a new adapter to which they were going to reimburse - We had to chase up staff for weeks after our stay to get reimbursement. No-one had been completely across it. There was a point where we would be hung up on just to avoid us.

Plussat: location

Miinukset: no charge for iPhone

Plussat: We loved the location. It was spot on and easy to get to. So much was within walking distance and we really enjoyed being able to see so much without even having to really get on the tram. We liked the set up for the room and the two TVs.

Miinukset: Our first thing was that we seemed to struggle getting our luggage into the lobby bc the door was in conveniently located. The elevators were a bit of s hassle since we have to transfer. The room wasn’t the cleanest when it came to the kitchen and bathroom. There was hair in the refrigerator and leftover milk. The stove had debris and stuff stuck to it. The walls and sidings of the bathroom also had hair and were very dusty, almost brown. What really got to us was our floor smelled so bad. It smelled of stale air and urine. It would seep into our room too!

Plussat: We stayed on the 28th floor and the view was amazing! The room was spacious, clean and comfortable, the staff were friendly and helpful and the location was very central. The breakfast was lovely and I recommend going for a walk through the Flagstaff Gardens across the road.

Plussat: The hotel was great and the staff very helpful. There’s a tram stop outside the door which made getting around really easy and it’s a nice stroll to the middle of the city. The room was comfortable and had lovely views over the gardens. It was very quiet which was lovely and the black out curtains made sleeping wonderful!

Miinukset: We did have a couple of hiccups during our stay but these were sorted fairly quickly. The elevator system was a bit tricky to navigate but we figured it all out. One of the main reasons we chose the hotel was to experience the jazz bar underneath, unfortunately we were expected to pay a cover charge which was over $50 each just to have dinner so didn’t end up going.

Plussat: 24H check-in is helpful since our flight was cancelled and got to the hotel late. A lot of korean restaurants around which open till late night. The room is stylish and spacious with a balcony.

Miinukset: The view is just so so and the bed is way too close to the TV set.

Plussat: Daily cleaning up of room

Miinukset: Lobby is too small

Plussat: Best hotel I've stayed in Australia wide. The view was truly amazing and the staff really assisted in making my partners birthday wonderful.

Miinukset: That I had to leave hahaha

Miinukset: Shower out dated

Plussat: We are on the 31st floor with the city view, very pleasant. The room is comfortable with Jazz poster motif. Generous kitchen with dishwasher, oven and micro wave. There is a hidden fold down bed, good for extra guest. Surprisingly, we found a washer but no dryer.

Miinukset: Unfortunately, there is no closet to hang our clothes. A broken toilet tissue holder takes way point for this Hotel.