Friendly staff Lena and Tania helped so much. Allowed us in earlier due to a room being available.
Thought the apartment accommodation was very suitable for four adult family members staying together in one location.
Damaged furniture in rooms
The hotel was very clean, staff were very friendly and helpful We had a room located close to the lifts, and the noise from them was contstant and very annoying
Located in the CBD (central business district) of Melbourne, close to everything, tram running directly in front of the hotel makes it easy to get anywhere in the city. Close to museums, shopping, restaurants and the Victoria Market - this hotel has a fantastic staff who will help with all of your travel needs As a plus they serve one of the best breakfasts anywhere. Rooms that border the street can be noisy - if possible ask for a room not facing the streets.
Really fantastic location, adjacent to Queen Victoria Market. Overall clean, simple hotel with locally made amenities which was a really nice touch. The gentleman who checked us in was not very nice and gave us a bit of attitude when we asked about hotel parking (because the website stated there was). It wasn't a pleasant welcome or first impression.
Very clean for a backpackers and having our own bathroom was great! Mattress was broken , old and uneven but however I did sleep ok!
teribly noisy room ( dorm) first night but they kindly moved me toa family room with no extra charge the noise. even in family room, was above smoking sectin and very noisy til 3am