Melbourne hotellit lähellä Melbourne Town Hall

Plussat: The reception team and concierge were absolute legends.

Plussat: The location The service The staff amazing

Plussat: The bed was too soft and the pillows too large. It wasn't just right for us! However everything else was wonderful

Plussat: Great hotel in the heart of the city, walking distance to the bars, restaurants and easy to get to transport. The deserts on the menu are fantastic.

Miinukset: Nothing

Plussat: All perfect

Miinukset: The breakfast same menu for 6 days

Plussat: The location is perfect. Right in the heart of the city, very near to the Flinders train station and the tram railway. Lots of choices of restaurant especially Asian restaurants around. The hotel is so comfortable. Large array of buffet breakfast choices, especially they have the facilities to make our own fresh juices. The staffs are so friendly, from the doorman, concierge, receptionists, restaurant staffs and also the chef! They serve us a very nice welcome drink at their lounge when we should wait for our room to be prepared during our arrival.

Miinukset: I asked for a room with a view when I booked with booking.com. I had a room with a view to the road but my room only at the 4th level, so my view to the city was blocked by the tall building in front of the road. Wish to have a higher level room in my next visit.

Plussat: Bed

Miinukset: N/A

Plussat: Warm quiet and comfortable

Miinukset: Breakfast inclusive would have been good

Plussat: Location, breakfast bar/lounge

Miinukset: Checkin process far too slow. When you make the reservation you provide every detail short of your DNA. Why does it then take 10 minutes of frantic typing to get you checked in

Plussat: good location. nice stuff

Miinukset: Noisy due to road works.

Plussat: The hotel has a great restaurant and cafe, so you don't have to head out if you don't want to, and the rooms are excellent, with a great bed and bathroom, and even the views are good!

Miinukset: The walls are surprisingly thin, so we could hear our neighbours in the room next door to us rather clearly, which means we ended up waking up when they did. Disappointing.

Plussat: Bathroom wonderful Bed so comfortable Location perfect Staff at desk were extremely courteous and helpful

Plussat: The bed linen was so soft and pillows lovely

Miinukset: Nothing negative

Plussat: Location and gym facilities

Miinukset: When I booked on booking.com the advertised rate was $411 for two nights. But the actual rate charged was $598. I did not know who to talk to and had no option but to pay the higher rate. Would like for someone to tell me how this happened. Mark Dossor

Plussat: Hotellissa toimi hyvin aikaistettu sisäänkirjautuminen (4 h 30 min) ja samoin myöhempi uloskirjautuminen. Aamiainen monipuolinen ja terveellinen.

Plussat: It was a few minutes away from just about everything .

Miinukset: I wish we could gave checked in a little earlier

Plussat: Location and customer service

Miinukset: The walls in the hotel room are so thin that you can hear the water in the pipes every time someone goes to the bathroom - completely disrupted my sleep. The housekeeping services weren’t consistent and during my 4 day stay they only cleaned the room once.

Plussat: First impressions mean a lot and Grand Hyatt concierge "Jimmy" provided us with a warm welcome. Greeted with a bottle of water and informed of where to next go, it was a great way to start our stay at the Grand Hyatt. From that moment until the end of our stay, we were more than accommodated with a room upgrade, fantastic service, amazing breakfast and easy checkout. My partner and I will be staying here again soon! Thank you

Plussat: Location, comfy, friendly staff

Plussat: Location excellent.

Miinukset: I was charged twice and it took 3 days to get my money back. The wine glasses were dirty hence we did not use them. The room was very small, there was no where for my wife and I to put our luggage so we had to put it on the small couch hence we had no where to sit. I expected something a little larger.

Plussat: Location and view

Miinukset: Rooms are extremely noisy and there are no USB ports in the room, only ethernet cables which is really dated

Plussat: Good location, friendly staff, comfortable

Plussat: Restaurant staff was great.

Miinukset: Our location was put as 'India' on the invoice. No one asked just went by looks. In todays day and age, bit disappointing to see we are still defined by our looks

Plussat: Location, warm welcoming, friendly staff.

Miinukset: Nothing

Plussat: We were able to check in early, staff were super friendly. Room exceeded all expectations - huge, great view, worlds most comfortable bed. Breakfast buffet was included with great variety. Bonus $50 credit on the room minibar. Great location. Highly recommend!

Plussat: The complementary drink on arrival was unexpected but a nice touch, staff friendly and helpful

Miinukset: The heated poll could be warmer especially for the current season we are in

Plussat: Staff, excellent customer service

Miinukset: Everything was spot on

Plussat: Service was amazing- extra attention and service when staff found out it was our daughter’s 5th birthday.

Plussat: Excellent staff especially the outstanding Concierge Daniel Martin who is a wonderful representative of your Hotel in Melbourne, Daniel looked after all our requests in a very friendly and efficient manner.

Miinukset: Just a small point, the toilet needed to be serviced as it was constantly running water

Plussat: The executive lounge is excellent; great staff and very accommodating! The concierges are very pleasant/kind, knowledgeable and professional. They were able to offer me extra tea that I requested.

Miinukset: Amenities were not always re-stocked. Example: 4 out of 11 nights my water was not restocked. Old TV remotes (even after asking for mine to be "replaced") did not work well. Poor bathroom design-not enough space and door blocks shower.

Plussat: The staff were amazing. Very attentive and always willing to accommodate. Glass of champagne at check in and impeccable service. Excellent!

Plussat: The bed was extremely comfortable and the glass of wine at check in was nice.

Miinukset: The breakfast was only ok and I coffee I ordered never came. We waited at reception for over 15 minutes when checking in and checking out.

Plussat: Location and breakfast

Miinukset: Matresses too soft

Plussat: Comfortable bed. Staff pleasant

Miinukset: No toothbrushes, scales or sewing kit. Bar was advertised to be open from 4pm til late... arrived a 9.15pm & it was shut. Power point didn’t work in bathroom

Plussat: The rooms are new and clean, it smelled so good when we reached. The location is relatively good.

Miinukset: Housekeeping staff was a bit annoying. After the first night (when we forgot to put DND) she kept ringing the bell and knocking the door continuously irritating us. Also, other day they forgot to clean one of the rooms after coming in the evening.

Plussat: Location and Room were nice

Miinukset: Paid a lot extra for a city view. We had a view of another building only and Customer Service insist its a city view. Just get the standard room price if you stay there....we wont be again.

Plussat: Stunning rooms. Huge TV. Unfortunately, the view wasn't as the pictures show it to be. The view was not nice at all :( such a shame as that is why I booked the room. Otherwise, the hotel is immaculate.

Miinukset: The view. It didn't match the pictures and I paid extra for a room with a view. The view was shocking.

Plussat: Position Breakfast

Miinukset: Not double twin bed View of city was terrible Price was top

Plussat: location was great, which is why i chose. was running the Run Melbourne Fun Run and used this hotel as a base to get to the start line. valet service for the car was great and the bottled water provided in the car upon return was a nice touch.

Miinukset: bottled water in room was open and had been drank. room was not available until 3:15pm staff seemed to lack that "little bit extra" and attention to detail. we went out to have a late lunch and asked to be called when room was ready. never received a call. upon check in provided credit card and was explained about the $50 bond, but were followed up as credit card was not charged. after staff had ample time to process (and took credit card details from me) upon check out was not asked about our stay iron in room did not work / heat properly and spewed water everywhere.

Plussat: We were so happy with our stay. We even got upgraded for our anniversary! The room was so clean, and the best was unbelievably comfortable. Love that the shower had a waterfall head too. The whole room felt very luxurious, especially with the super soft robes! We were also happy with the waters we were given too, and the staff always greeted us with a smile.

Miinukset: Nothing.

Plussat: Good location, clean.

Miinukset: Nothing like the picture on website. No wifi in the rooms. Too expensive

Miinukset: The air conditioning was setto 28 and I could only lower it to 25. Making it impossible to sleep. Most people do not sleep in a hot room. the temperature cools allowing for a comfortabe sleep ie 16 or lower degrees. One should be able to lower the temperature or switch air conditioning off.

Plussat: Clean and comfortable

Miinukset: Lack of drop off zone and having to drag all our suitcases 300 metres through the crowds and rain. We arrived on a Friday night and the front of the hotel was designated as a clear way.

Plussat: It was in a great location and there’s no noise from the street or trains. The cookies were pretty amazing too.

Plussat: Great location. Room was great value for money. The staff were also one of the highlights of our weekend with how they looked after us, they were awesome. Highly recommend

Miinukset: nothing Loved it

Plussat: The staff is nice and caring.

Miinukset: The breakfast is not much choices

Plussat: Great location

Miinukset: Overwhelming smell of cookies, couldn't get Internet to work.

Plussat: Handy location

Miinukset: Room had minimal natural light - one small window facing neighbouring building roughly a metre away. Bed is quite soft.

Plussat: Location & hip decor. Oh and the smell on arrival of fresh cooked cookies & then to be presented with one is just fantastic. Loved it!!!

Miinukset: No view from 3rd floor window except brick wall & aircon units

Plussat: The bed was comfy, bathroom super functional and lovely to use, staff were professional, dinner was excellent. Location perfect! Highly recommended - would stay again in a heartbeat.

Plussat: The staff were very helpful and very responsive

Plussat: Doubletree at Flinders has all the makings of a being lovely hotel -- warm service, well-maintained rooms and in a very accessible location right next to the tram stops and Flinders Station.

Miinukset: 3 major drawbacks -- a city centre hotel without free in-room wifi access [there is access at a prohibitive price] is really unacceptable in this digital age, and shows a shortsightedness one does not expect from a Hilton brand. Whether you're travelling on business or leisure in Melbourne, wifi access is a must as this is a city firmly in the digital age, and Doubletree shows it lack of vision by not being up to speed. The pillows were terribly poor quality -- flat, with all the fluffiness gone out of them. Made for a very uncomfortable sleep. Surprising as one would think Hilton would get this fundamental right. The area immediately around the hotel is dodgy -- with vagrants, drunks, homeless and the general underbelly of a city you hope not to see. Not much Doubletree can do about this, though, as it's a sacrifice you make for train access. But if you're a single traveller, and have to move about early morning or late at night, be careful. It may not be the best spot to be in.

Plussat: Location, shower, modern

Miinukset: Bed was too soft for me. Sure it's great for everyone else. Overall very happy with the stay