Relais & Chateaux Hotel Castel Fragsburg

Great staff, fantastic restaurant, junior suite with scenic view!

Castel Fragburg excludes old world charm. Staff are well trained. The setting high above Merano is spectacular. The narrow road up however is a little hair raising for those not used to driving on narrow winding ones. The dining room and terraces are wonderful with attention to detail. The water jug at breakfast filled with edelweiss The gardens are beautifully maintained. Our room was tiny ( get what you pay for) with a wonderful valley view. Could have had more comfortable sofas to sit on in the room but would probably take up valuable space.

The dinner service is old world charm. The hotel restaurant has a great reputation however, in my humble opinion the service flair, pomp and setting greatly out weigh the food which I felt was very overpriced in terms of serving size and often contents of the plate. One of my dishes was asparagus - tiny thin stalk, perhaps 3 tablespoons of food. 20 e

The staff is amazing - helpful, attentive, kind. The rooms are unique and beautifully decorated and the views are amazing. We had wonderful massages in the spa, which was just as delightful as the rest of the hotel. We ate dinner one night in the restaurant and the food was delicious. The restaurant also had an extensive wine list.

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Fantastic view, Great service, Wonderful room! Hotel offered welcome drink and snacks when we arrived, and invited us to taste their roasted chestnuts in the garden. The room we booked is a suite on the 3rd floor which has 2 balcony, one facing the entrance, the other facing vineyard/apple grove and can see partial of the pool and the view of the valley. The breakfast is nice, and highly recommend to have it outside if weather allows. Plenty choices of fruits are served and you can also get the apple juice made local. The day we leave, hotel cleaned the front window of our car in advance and gave us a small dish with hotel logo as gift. We had to tell the truth that we would really like to stay much longer if we could. We will definitely be back, very soon!

Beautiful hotel, nice view, cozy room, delicious breakfast, lovely spa and treatments.